GulfPhysio Reviews 8

TrustScore 3 out of 5

2.8

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Company details

  1. Physiotherapy equipment supplier

Written by the company

GulfPhysio is UAE's Largest Online Sports Medicine and Physiotherapy Supplies Website. We offer a range of equipment and consumables for all specialties including sports medicine, massage therapy, acupuncture and functional physiotherapy. Deliveries take place within 24 hours and the majority of customers get orders fulfilled within 48 hours at most.


Contact info

2.8

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No real time check on stock

I’ve placed an order at their website, the item was available, after one day they’ve replied saying that the item was out of stock. Which e-commerce trade these days doesn’t have a real time stock check? The funny thing is that they also took the chance to propose alternatives. If I wanted alternatives I could go and buy them at pharmacy down the road. I decided to pay a premium to get that specific item and they let me down. Waiting for refund…

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and product (rigid strapping tape)

Couldn’t be more happier with my experience dealing with Gulf Physio. My son in Dubai needed rigid strapping tape and I was able to order it online from home and have it delivered to him. Service was very friendly, helpful and professional. Great communication via WhatsApp and easy payment via Stripe. Even got a follow up message to check that the order had been received. Very happy with the product and the service.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Gulf Physio

Great service from Gulf Physio! I was on the lookout for pure magnesium sulfate to create custom bath salts, and they offered me an excellent deal on a 25 kg bag. The customer support was fantastic, guiding me through the purchase process. The delivery was incredibly fast—I received my order within 2 days, well-packaged and in perfect condition. A few days later, I made my first sale of bath salts, thanks to their epsom salts. I'm very pleased with the entire experience and highly recommend Gulf Physio for their reliable service and quality products. Thanks a ton!

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Nice needls 👍

It’s good material
Thanks

9 October 2022
GulfPhysio logo

Reply from GulfPhysio

Hi Suha!

Thank you so much for your review! We look forward to helping you in the future with any requirements that you may have! Have a great day!

Rated 5 out of 5 stars

highly recommended

I’m stunned 😳 the product is more than amazing 🤩.
A very high quality and affordable product. Also, the delivery was very fast and the customer service were very professional and helpful.

5 October 2022
GulfPhysio logo

Reply from GulfPhysio

Hi Najwa, thank you for your kind words! I'm very happy that you liked the product! Feel free to contact us if you have any questions or concerns, we'll do our best to help you!

Also, thank you so much for coming out and meeting us during the product delivery! We love to meet our clients and try to help them!

Take care!

Rated 1 out of 5 stars
GulfPhysio logo

Reply from GulfPhysio

Good day Menon Murlidharan,

We would like to sincerely apologize for the frustration you've experienced with your latest purchase and we truly understand how you feel. The reason for such delay is that the product that you ordered didn’t arrive at our warehouse on our expected day and so the delivery schedule to your place has been adjusted as well. We always value our customers' time and this should not have happened. We strive to provide excellent customer service in a timely manner and we are truly sorry for the inconvenience that this has caused you. We hope to offer you better services in the future.

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