Gunfire.com Reviews 

2,981
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, the enormous variety of available items, and the user-friendly website that makes shopping very simple and pleasant. People consistently note that their online orders arrive safely, securely packaged, and usually within just a couple of days. Some reviewers were not happy with receiving defective products, noting issues like damaged packaging, missing parts, or factory flaws upon opening their packages. A few other people also felt that shipping times did not always match expectations, occasionally experiencing unexpected delivery delays or tracking problems with couriers.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive in great condition at... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Quality

Clients share positive opinions on quality, frequently highlighting that items arrive in excellent condition... See more

Service

Users describe positive interactions with service, highlighting fast and friendly employees who provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible customer service! Over the top , really. Super fast and useful responses, they really know how to do e-commerce. I highly recommend. I had the misfortune of getting a lemon , they held my h... See more

Rated 5 out of 5 stars

I bought a airsoft replica. They wouldn't send my purchase until I agreed to a free downgrade in power or refund or choose something else. I agreed and they done the downgrad and sent my order th... See more

Rated 5 out of 5 stars

It was amazing, fast packing and delivery. Can't really complain much at all, the gun and the baterry was in great condition I ordered. It was easy to track all of my order details. Just one tiny min... See more

Rated 5 out of 5 stars

i just bought a AK12 FE from Arcturus on your webside.. It was 10 years since i play airsoft and since i last shopped some gear from ur guys, i just started playing again this spring, and folks.. i... See more


Company details

  1. Airsoft Supply Shop
  2. also in
  3. Hobby shop

Written by the company

If you are interested in airsoft or military, looking for survival or outdoor equipment, you've come to the right place. Gunfire.com offers a wide range of products in each of these areas. Airsoft is our main interest. Our activity began with the idea of a group of ASG fans who wanted to promote this sport in Poland. We are professionals with extensive experience in ASG. It doesn't matter if you are just starting your adventure with airsoft, looking for the first replica, or you are an experienced player with specific needs. You'll find all the necessary equipment, accessories, and parts for ASG at Gunfire.com. We offer several hundred types and models of BB replicas, starting from pistols, through submachine guns and shotguns to assault rifles, carbines, and sniper rifles. We offer you a wide range of ASG replicas, including electric (AEG and AEP), gas (CO2 and green gas), spring and rare HPA grenade launchers, and replicas. We have products from the most popular and recognized manufacturers of airsoft replicas such as Krytac, Tokyo Marui, G&G, Umarex, LCT, G&P, and Specna Arms. We also offer products from Armored Claw, Black Mountain, FLYYE Industries, Airsoft Pro, Primal Gear, Emerson, Element.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(2,981)

212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

WARNING WARNING WARNING SCAM COMPANY!!!!!!!

WARNING WARNING WARNING!!!!!!!
Don’t order from them I ordered and paid but never received anything. After I contacted customer service, they asked for a bank statement to confirm the payment had gone through. I sent it and after that i never received any reply despite I sending multiple emails. I received NOTHING no items NO money. This is a scam company. WARNING

5 July 2025
Rated 2 out of 5 stars

2nd order review for gunfire

I’ve placed multiple orders from Gunfire and overall I’ve had good experiences – especially with the WE F17 V2 pistol, which worked perfectly and was exactly as expected.

However, during my latest purchase, I received a defective gas magazine with a GBBR replica, which leaked gas from both the top valve and the bottom – even in OFF position. I reported the issue immediately after unpacking the product.

While I understand that returns are part of online shopping, paying nearly 30 EUR to return a faulty item that wasn’t my fault is frustrating. Especially when the cost of a new magazine is around 60 EUR – it just doesn’t feel fair.

I didn’t ask for compensation, but I believe this is a critical area where Gunfire can improve. I strongly suggest that gas-powered replicas, especially the magazines, be tested before shipping, or at least a quality control check is done. These types of issues really damage the customer experience, especially for international buyers.

I gave a 2-star rating because of this experience, not out of spite, but out of principle. I truly hope this feedback helps improve the service, because I would like to order again, and I hope that next time everything works flawlessly.

28 June 2025
Rated 4 out of 5 stars

Good but the packaging could have been better

First I need to say that I live in Sweden. I would say that my experience with Gunfire was pretty good. I did not have any real problems with any of the procedures that I had to go through to get the package. The communications that I received on updates with the shipment were good. The only detail that hinders me from giving them a 5/5 review was that they could have used better material for the protective packaging. As they only used a small amount of shredded cardboard.

28 May 2025
Rated 5 out of 5 stars

One of the best airsoft shop in EU

I ordered many times from Gunfire and always had a great experience. They have big stock of various products and fair prices. You can choose different shipping companies which is nice. Customer service is also great! One of the best airsoft shop in Europe!

28 May 2025
Rated 4 out of 5 stars

Trustworthy site

The things that I ordered arrived pretty fast (took about 1 week), and were greatly packaged. Everything works as it should. The only thing that I didn't enjoy was the customer service. Before ordering I wanted some pictures with the replica, but received no answer. Other than that its a great site!

29 May 2025
Rated 1 out of 5 stars

poor communication refund

poor communication regarding the incorrect refund of the amount of money when I should have been refunded 2800 CZK and only 400 CZK was sent, the company is unable to respond within 3 days, I was told by phone that it would be handled within 2 days, nothing has happened so far for 4 days.

9 May 2025
Unprompted review

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