GURU Cloud Hosting Reviews 

981
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, helpful, and professional, often going above and beyond to assist with various issues. Many people highlight the exceptional customer service, appreciating the prompt responses and effective solutions provided for their needs. Consumers consistently report a reliable service and robust infrastructure, ensuring their websites remain stable and performant with no downtime. The overall experience is often described as outstanding, making it a highly recommended choice for web hosting due to its efficiency and support.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and quick... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's knowledge,... See more

Service

Customers consistently report highly positive experiences with the service, highlighting its reliability and... See more

Response time

Consumers consistently report positive experiences with response times, highlighting swift and detailed... See more

Website

Reviewers mention positive feedback about website, highlighting the stability and reliability of the hosting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent web developer, we've hosted with Guru for a little over 6 years. We came to Guru when our then current host was bought by GoDaddy and we noticed a near-instantaneous drop in service.... See more

Rated 5 out of 5 stars

I run two web sites both hosted by GURU having changed from a previous Hosting plateform. My experience when requesting assistace when things have gone wrong has been both helpful and friendly noth... See more

Rated 5 out of 5 stars

GURU are the best. I've been a big fan since moving my web hosting setup to GURU a number of years ago. Their infrastructure is robust, and their support staff are really knowledgeable and always very... See more

Rated 5 out of 5 stars

My website was attacked severely and was totally disabled. Contacted guru support, Andrius was very helpful. He asked me to restore the website to an earlier date which I failed miserably due to my la... See more


Company details

  1. Web hosting company
  2. Cloud Computing Service
  3. Cloud storage service
  4. Email service provider

Written by the company

Powerful, fast, reliable cloud web hosting from the UK. Specialised, optimised and built by cloud experts to ensure your presence is lightning fast with 100% uptime. We guarantee your site will run quicker on our cloud than normal hosting or your money back.


Contact info

5.0

Excellent

TrustScore 5 out of 5

981 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(981)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great provider and highly recommended.

I received excellent out of hours support for a live WHM account that was terminated in error. Following a quick reply to a support ticket, the account was restored from a very recent backup. Great provider and highly recommended.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

1st class support

The support at GURU is the reason I have stayed with them for so long. They are absolutely fantastic, very responsive and friendly too. I would highly recommend people using GURU.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Website hosting

I’ve been with Guru for years and always had a fantastic service. There’s a great team always willing to help with any technical difficulties I’m having with my Wordpress site. They respond very quickly and would recommend to everyone.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Website migration sorted

I've been using Guru to host my client sites for several years and apart from the great hosting service, the customer care makes the difference. A recent issue with migrating a site was resolved by James who went above and beyond to help on what was an urgent migration. Definitely recommend these guys.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

GURU Cloud Hosting: Making WordPress Migrations a Breeze

We recently switched to GURU Cloud Hosting for a dedicated server to move several services from shared hosting providers. What truly impressed us was the exceptional experience, from the initial sales contact all the way through the migration process.

Migrating large websites can be a hassle, but GURU Cloud Hosting made it painless. Our two massive WordPress sites were transferred seamlessly, and they're now running incredibly fast! What truly sets GURU Cloud Hosting apart is their top-notch support team. These aren't just faceless voices; they're real people with real expertise. They took our WordPress sites and optimized them for blazing speed as part of the migration process.

In short, GURU Cloud Hosting provided a smooth transition and exceptional support. If you're looking for a reliable hosting provider with a focus on customer service, look no further than GURU Cloud Hosting.

6 March 2024
Unprompted review
Rated 5 out of 5 stars

I have been with guru for over 12 years…

I have been with guru for over 12 years the support from the team there is best of any hosting companies and I have tried them all if your looking for a company you can grow with I can’t recommend them highly enough

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and quick service

Most excellent service ever received. They always get back to me so quickly and usually fix all my problems. Can't recommend Guru enough.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

I asked for help on a Saturday evening…

I asked for help on a Saturday evening when I encountered a few problems with a new domain (all my own fault). The team were very quick to respond and went above and beyond to fix the issues I'd created with my lack of skills. Everyone was very polite and keen to assist me with step by step screen shots and information. I am an author and blogger, not a techie but they got me up and running again. Many thanks to all!

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Simply the BEST web host London and the UK has to offer!!!! - 10 STARS!

Guru and team provided the most amazing support I have ever seen.

They helped me migrate about 20 sites over and setup a fabulous reseller hosting package for me.

The experience is beyond amazing. I would give a 10 star review if I could.

They bend backwards to accommodate me. They even fixed an issue with SQL query.

They went BEYOND - FAR BEYOND a standard service.

Their prices are very reasonable and their speed blazingly fast.

I cannot recommend them enough.

If you host a UK based site and want a serious provider I would absolutely recommend them hands down.

You simply cannot find this level of competence.

They operate as if we are in 1950! TOP NOTCH CUSTOMER SERVICE In 2024 usually service is subpar.... not with these guys!

They go beyond the extra mile and offers a superior hosting experience.

HIGHLY HIGHLY RECOMMENDED!!!

27 February 2024
Unprompted review
Rated 5 out of 5 stars

The guys at Guru are just superb

The guys at Guru are just superb. They always go beyond to help with any issues and are always super friendly and happy to help out. I've used them for years now and I've never had a bad experience. I have also used main stream servers such as GoDaddy, and I can't emphasise the difference between the service these guys provide to the terrible basic service you receive from the larger company's. Go with GURU !!

26 February 2024
Unprompted review
Rated 5 out of 5 stars

GURU hosting is all you need.

GURU hosting always go above and beyond and as a web designer with many clients wouldn't trust another hosting company with my business.
If you need hosting I'd recommend GURU as I do to anyone who asks me about hosting. I tell my clients I'll only manage their websites as long as they host with GURU.
Great, quick and efficient service from the support team which has actually taught me to be a better web designer in the process.

12 February 2024
Unprompted review

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