Gurugo Reviews 

Big scammer! I wonder how the business is still there scamming people after all those complaints online. I was charged $102.2 after they obtained my bank details. The help chat was just AI and it refused to refund. I had to block my bank card to avoid future charges. BE CAREFUL.

The response from Sofia was fast, friendly and she offered a nice solution. Wish that communication with your company would always be that fast and efficient. Thank you Sofia!

I want to warn others about this company.
I purchased a course advertised for $1 on instagram, and I also added an extra option for $9, believing these would be the only charges. That was clearly the impression given during the purchase process.

After paying, I suddenly received access to a platform that did not contain the course I ordered, but instead a large collection of unrelated and strange materials that I had never asked for.

Then, three days later, I was unexpectedly charged €59.77 for a subscription called “Key Account Plus”, which I never knowingly signed up for!

The company appears on Trustpilot as gurugo.online, but the charge on my card was processed by gurugo.app (Gurugo.App-Cheyenne).

Inside the account there is no clear option to cancel the subscription or delete the account, and the support page does not work. In practice, there is no straightforward way to stop the subscription from within the platform.

This business model feels extremely misleading. What looks like a cheap course quickly turns into an expensive recurring subscription that is very difficult to cancel.

I strongly advise everyone not to buy anything from this company!!!

The attention was excellent, at first I thought that my issue couldn't be solved, but Sophia helped a lot, so everything went smooth. Thanks for everything

UPDATE: I filed a fraud dispute with my credit card company, and filed a fraud complaint with stripe, this company’s payment processor. 5 days later I received an email from Gurugo stating that they will be refunding my money and won’t charge me again. I highly recommend anyone who has been scammed by this company take the same steps. It doesn’t take very long, and it will resolve your issue.

I’d give them zero starts if I could. I bought a program for $1. I was unable to access the program because their website had pop ups that wouldn’t disappear and I couldn’t complete registration. It’s now three days later, and they charged me $69.99. Haven’t heard back from customer service about a refund. I have had to lock my card, and will likely have to cancel that card to avoid future charges. It seems as if this company is a total scam. I tried calling their phone number, and I just get a busy signal. Total scam company! Hoping they do the right thing and actually respond to my emails. If not, I’ll try filing a dispute with my bank and with stripe. Total scam company. Do not give them your credit card information!!!!

Really wish I had seen all the other reviews on this site before I tried to buy a program from them. Seems they have responded to a few claiming that they only charge people with explicit consent. That’s a lie. I literally have not even been able to get into their website to access the cheap program that I purchased, and they charged me again!! These people are liars and thieves.

I thought I saw and advertisement for a one time payment platform access...but the next month they charged me and it was a lot of money for me, more than 10% of my monthly income...and I didn't planned on that....so I ask for a refund as I was not that interested in the platform at the end.... but they have a no refund policy...so the money I never saw it back...and the solution was giving me a lifetime access to the platform...sorry, but that just sounds like you're trying to rip off people...how many users actually use this platform? cause I just got a bad experience and it gives me even less expectation on wanting to use it...

Would have given no stars but it’s not an option.
Absolute scam and theft via bank account.
Awaiting refund - will update review if successful.

I saw an offer on Facebook, and I went for it.
I tried looking for the small print, as I didn’t want money to come out of my account without any permission. Luckily, I informed my bank, otherwise €59 would’ve illegally been stolen from my account.

When the offer is offered, there is nothing under your profile you can do to cancel future payments. This is ethically and morally wrong.

Please be aware and watch your account; they are scammers and thieves.

I have already sent them an email informing them that my bank has blocked them for all future payments

To anyone who has purchased a course only to be charged a subscription that was buried in the fine print...this strategy is illegal (it is called a subscription trap). As such, you can initiate a chargeback through your bank, meaning that your bank can retrieve your money for you. Even if the company is not adhering to consumer laws, the banks can force adherance.

Please note: you can also report to the Federal Trade Commission in America.

Beware of GuruGo. Misleading ad - buy 1 course at 99 cents, but then they charge you 59 USD for subscription you never asked for. Their public Terms and Conditions (Section 6.2) explicitly state a 14-day money-back guarantee for courses. However, when I requested a refund for a $59 charge well within this timeframe, their customer support flat-out refused. They make up hidden "internal criteria" that contradict their own contract to deny refunds. This is a classic bait-and-switch scam. I had to initiate a bank chargeback and file a complaint with the Colorado Attorney General. Do not give them your credit card details!

I bought a service for 1 USD and then low and behold I look at my bank account today and I've had 69 USD taken out of my account for something I didn't sign up for. I have sent an email and I expect full compensation.

Absolutely scammers!!!!!!!!!!

Scammers!!!!!!!!!!
Do not purchase anything.
Bought a $1 course, just to try.
Didn’t even receive the correct one and have now been charged an additional $80 for something I definitely did not sign up for.
Refuse to give a refund despite my numerous emails.
Absolute fraudulent business!!!!!
Do not purchase!!!!!?

They charged me for subscription I never sign for.

The support was very good and quick. Thank you for your help

I bought a course on MFR for 1 dollar. In some days I was charged 59 dollars and I even didn't know about it at all. When I asked to return my money back, they said that I have to do this training, tal to curators and so on. But they didn't tell me about these conditions when I paid. They are just scammers!!! SCAMMERS!!!!

I received prompt replies and solutions to my problem . Polite and timely response - excellent service from Sofia .

Scammers!!!!!!!!!!
Do not purchase anything.
Bought a $4.99 course.
Didn’t even receive the correct one and have now been charged an additional $100 for something I definitely did not sign up for.
Refuse to give a refund despite my numerous emails.
Absolute fraudulent business!!!!!
Do not purchase!!!!!?

Complete Fraud!!! Charged for the subscription that I have never ordered or asked for! Didn’t answer any of my mails and didn’t give any refund! Cheaters!
I wrote two mails to them - none of them was answeres!

I was charged a subscription over 80 EUR after only purchasing one class 2-3 days ago. I was having trouble accessing the materials I bought and never started any other course. I contacted them immediately after my card was charged for subscription but they refused to refund me. I didn't see the subscription to the platform could be unchecked when purchasing the 1 course.
Your invitation to contact your support team is meaningless since I did that immediately upon being charged and your feedback was it was my fault for subscribing.

I have had the most prompt and generous support from Gurugo and cannot fault their efforts to quickly resolve a misunderstanding on my part that I had. Highly rate their service. Very much looking forward to working through the various courses etc that they offer⭐️⭐️⭐️⭐️⭐️