Guruwalk - Free tours Reviews 12,618

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,884 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and engaging presentation style, making tours both informative and entertaining. People frequently highlight the excellent service, noting the ease of booking and the guides' ability to adapt to group needs and provide valuable local insights. The user experience is often described as smooth and enjoyable, with many appreciating the well-organized tours and the guides' clear communication. Consumers also find the locations visited to be well-chosen, offering a great way to explore and understand new cities.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides as knowledgeable, enthusiastic,... See more

Location

Customers consistently note positive experiences with location. Reviewers praise the guides for their... See more

Service

Users describe positive interactions with service, consistently highlighting the enjoyable and well-managed... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the guides as entertaining,... See more

Booking process

People report positive experiences with the booking process, consistently finding it easy and flexible. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were impressed by the tour with Stefania. She was always clear in her communication and kept the large group together. She always answered questions directly and was happy to tell us about Strasbo... See more

Rated 5 out of 5 stars

Dalen in Rovinj was fantastic! He is a history teacher and very knowledgeable. We had a great walk and the places we visited were helpful in understanding the city’s history. He also gave us recommend... See more

Company replied

Rated 5 out of 5 stars

Guru tour tours has never once let us down.. We have used them in so many different countries and in each and every one the guides have been top notch. They are always well versed and passionate abou... See more

Rated 5 out of 5 stars

I had such an amazing experience on this food tour! Anh was an incredible guide, so friendly, knowledgeable, and passionate about the local culture. She took me to authentic, non-touristy spots where... See more

Company replied


Company details

  1. Tour Agent
  2. Tour operator
  3. Travel agent

About Guruwalk - Free tours

Written by the company

GuruWalk es la plataforma global de free walking tours que conecta a viajeros con guías locales en más de 800 ciudades de 100 países. Cada semana, más de 80 000 walkers descubren la cultura local, el patrimonio histórico y la gastronomía auténtica de su destino gracias a nuestro modelo basado en la propina, que premia la calidad del servicio y la experiencia cultural.

Tanto si sueñas con un free tour en Londres junto al Big Ben, como si prefieres deslizarte por los canales en un free tour en Venecia, revivir la moda italiana con un free tour en Milán o explorar la historia clásica con una visita guiada en Pompeya, aquí encontrarás la ruta perfecta. Si lo tuyo son las islas, disfruta del sol en un catamarán por Palma de Mallorca o vive la adrenalina del parapente en Tenerife; incluso puedes apuntarte a excursiones en Tenerife para descubrir sus volcanes y playas negras.

Únete a nuestra comunidad global y transforma cada paso en un recuerdo inolvidable. Con GuruWalk, la autenticidad, la diversión y el conocimiento local te acompañan en cada ciudad que visites.


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Fabulous

Easy to find meeting point, friendly and informative guide.

10 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a joy to read that your guide made everything so seamless! 🌟 We love when our travelers find the perfect blend of easy logistics and genuine local insight. That's the GuruWalk magic right there. We'd be thrilled to welcome you back on your next adventure—there's always another story waiting to unfold! ✨

Rated 5 out of 5 stars

I toured Brighton with Brenda

I toured Brighton with Brenda, my home town. She was so much fun and gave a super informative tour. Well paced and interesting. I definitely left with a new angle on my home city. Thank you.

10 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Brenda will absolutely love reading this! There's something magical about experiencing your own hometown through fresh eyes, and it sounds like she brought out those hidden gems perfectly. We're thrilled she made Brighton feel brand new to you while keeping the pace just right. 🌟 Ready for your next adventure? We'd love to welcome you back to GuruWalk! 🚶

Rated 5 out of 5 stars

Pisa and Florence Tours! Great! Absolutely fantastic your for Pisa and…

Absolutely fantastic your for Pisa and Florence.
Just carry cash to give atbyhe end for the free tours.
Highly recommend.

8 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful reminder of why Pisa and Florence capture hearts! 🌟 We're thrilled your guides made those iconic cities unforgettable—and thanks for the tip about bringing cash for tips, that's incredibly helpful for future explorers. Your recommendation means everything to us. Ready for your next adventure? GuruWalk is here whenever wanderlust calls again! 🎒

Rated 5 out of 5 stars

City center tour guide

Amazing experience from start to finish, highly recommended. Lenka was full of positive energy, friendly vibes and enthusiasm from beginning to end. She answered all our questions with patience, spoke perfect English and made sure to interact with everyone in the group. She made the whole experience much more enjoyable and memorable. Rgds from Bucharest

9 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a joy to read that Lenka brought such vibrant energy to your Bucharest adventure! 🌟 Her passion for sharing the city's stories clearly shone through, and we're thrilled she made every moment count for your group. This is exactly the magic we love to see happen on GuruWalk tours—when a guide's enthusiasm transforms a simple walk into an unforgettable memory. We'd be delighted to welcome you back for another exploration soon! ✨

Rated 5 out of 5 stars

Brodie the awesome Aussie tour guide in Lagos

Brodie was awesome! Knowledgeable, personable & loads of fun.

9 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Brodie will absolutely love reading this! 🌟 It's guides like him who make GuruWalk experiences truly unforgettable—that perfect blend of expertise, warmth, and genuine fun is exactly what we're all about. We're thrilled you discovered Lagos through his eyes. Ready for your next adventure? Book your next GuruWalk experience and let us surprise you again! 🚀

Rated 5 out of 5 stars

Easy to use

Easy to find what we wanted. The service was good, including follow ups and reminder. I can recommend

6 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a lovely endorsement! 🌟 We're thrilled that finding your perfect experience was seamless, and our follow-up care hit the mark. That's exactly the GuruWalk difference—thoughtful service from start to finish. Your recommendation means everything to us. We'd absolutely love to welcome you back on your next adventure! 🎒

Rated 5 out of 5 stars

We did the Essential Tarragona tour…

We did the Essential Tarragona tour with Fran. Very enjoyable and we learnt a lot.

9 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a joy to hear that Fran made your Tarragona experience unforgettable! 🌟 Our guides pour their passion into every tour, and it's wonderful that you soaked up the city's rich history together. Those meaningful moments of discovery are what GuruWalk is all about. We'd absolutely love to welcome you back for another adventure—there's always more to explore! 🎭

Rated 4 out of 5 stars

Vancouver itself doesn't have many…

Vancouver itself doesn't have many interesting places to visit, in my opinion.
However, Daniel our guide did an excellent job.

9 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Daniel clearly knows how to make Vancouver shine! 🌟 We're thrilled he created such a memorable experience for you, even in a city you found challenging. Your feedback helps us continuously improve—would you mind sharing your suggestions with support@guruwalk.com? We'd love to help us reach that perfect 5-star experience next time. Come back and explore with GuruWalk again! 🚶‍♂️

Rated 5 out of 5 stars

All working smooth.

2 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a refreshing way to describe the experience! We're thrilled everything ran seamlessly from start to finish. 🎉 That's exactly the smooth, hassle-free adventure we aim for at GuruWalk. Ready to explore another destination with us soon? Your next guided experience is just a click away! ✨

Rated 5 out of 5 stars

Great tour with Guruwalk!

We had a great tour with Guruwalk! The guide was informative, personable and shared aspects of history, culture and personal interest. We give it a high5 !

9 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful high-five moment! 🌟 We're thrilled your guide brought the history and culture to life in such a personal way. That's exactly the magic we aim for at GuruWalk – when a tour becomes more than just facts, but a genuine connection to a place. We'd absolutely love to welcome you back for another adventure soon! ✨

Rated 5 out of 5 stars

Great tour of Cologne

Great tour of Cologne. Interesting, informative and fun! Amber was excellent!

9 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Amber will absolutely love reading this! 🌟 It's wonderful to hear that our Cologne tour delivered exactly the mix of interesting insights, great information, and genuine fun you were hoping for. That's the GuruWalk magic right there. We'd be thrilled to welcome you back for your next adventure—there's always something new to explore with us! 🧭

Rated 5 out of 5 stars

Ani was a great guide to Bordeaux

Ani was a great guide to Bordeaux. I formative and amusing.

9 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Ani will absolutely love reading this! 🌟 It's guides like her who make Bordeaux shine for our travelers. We're thrilled you found the experience both formative and amusing—that's exactly the magic we strive for at GuruWalk. Come back soon and explore another city with us! 🍷

Rated 5 out of 5 stars

Excellent walking tour for two hours

Excellent walking tour for two hours - great overview of San Sebastian’s story including some individual tales of people in the past who helped to shape it. Our guide was amusing, informative and smart. Highly recommend.

9 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of San Sebastian's spirit! 🌟 We're thrilled your guide brought the city's rich history and personal stories to life with such charm and expertise. That's exactly the magic we aim to create with every GuruWalk experience—where local knowledge meets genuine connection. Your kind words mean everything to our guide and our entire team. We'd love to welcome you back to explore more hidden corners of this magnificent city with us soon! 🚶‍♂️

Rated 5 out of 5 stars

A fantastic way to get a sense of a new place

We’ve done a few of these walking tours. In all instances, the guides have been extremely knowledgeable and very personable. The tours have been fascinating. Highly recommend.

8 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of why walking tours truly come alive! 🌍 Your words perfectly capture the magic our guides bring to every street and corner. We're thrilled you've experienced that expertise and warmth across multiple tours with us. Each journey is special because of travelers like you who embrace the adventure. Ready for your next discovery? Book your next GuruWalk experience and let another knowledgeable guide show you something extraordinary! ✨

Rated 5 out of 5 stars

Gdansk tour with Martin

We took a free guided tour in Gdansk with Martin, who was excellent. Full of passon for the city where he was born and bred. Also very witty and entertaining. It's just a pity some people leave before the end in order not to pay a tip - it's quite shameful. These guides work so hard and the trip is worth every penny.

7 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Martin will absolutely love reading this! 🌟 It's rare to find someone with such genuine passion for their hometown, and we're thrilled he made your Gdansk experience unforgettable. Your kind words about his dedication truly capture what makes GuruWalk special—local guides sharing their hearts with curious travelers. We'd be honored to welcome you back for another adventure soon. Explore more cities with us! 🚶

Rated 5 out of 5 stars

This was one of many Guru free walk we…

This was one of many Guru free walk we have taken and absolutely informative. The guide Sam was excellent with in-depth knowledge.

7 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Sam absolutely nailed it! 🎯 We're thrilled you've experienced multiple GuruWalk tours and keep coming back for more. Guides like Sam are passionate about sharing their city's hidden gems and deep insights—that's the GuruWalk difference. Your repeat visits mean the world to us. Ready for your next adventure? Book another walking tour with GuruWalk and discover something new! 🌍

Rated 5 out of 5 stars

Fantastic tour

The tour was fantastic. It was both very informative and fun. While exploring the city’s most iconic landmarks, we also learned about the country’s history. This was my first experience with a free city tour and I regret not having tried it before. I definitely recommend it to anyone looking for a fun way to explore the city.

8 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of discovering a city through fresh eyes! 🌟 We're thrilled your first free walking tour exceeded expectations—that perfect blend of iconic sights, rich history, and genuine fun is exactly what our guides passion about. Your recommendation means everything to us. Ready to explore another destination with GuruWalk? Our guides are waiting to share their local magic with you again! 🚶

Rated 5 out of 5 stars

GuruWalk is simply perfect

GuruWalk is simply perfect! It became mandatory for me to have at least one tour with GuruWalk wherever I go!

7 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful way to describe your GuruWalk adventures! 🌍 We're thrilled you've made our tours a must-do on your travels worldwide. Your loyalty means everything to us, and we can't wait to welcome you on your next journey. Every destination becomes richer when explored with passion and expertise. See you soon with GuruWalk! ✨

Rated 5 out of 5 stars

We really enjoyed this tour

We really enjoyed this tour. It was very informative and our host Serena was great.

8 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

Serena will absolutely light up reading this! 🌟 We're thrilled she made your tour so informative and memorable. That's the GuruWalk magic—when a guide's passion meets curious travelers. Ready for your next adventure? Book with us again and discover what makes each experience unforgettable! ✨

Rated 5 out of 5 stars

Very happy with Guruwalk

8 May 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a joy to read! 🌟 We're thrilled you had such a wonderful experience with GuruWalk. Your happiness is exactly what drives us to connect travelers with authentic local guides worldwide. We'd love to welcome you back soon for your next adventure—there's always another unforgettable story waiting to be written with us! ✨

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