I invested in a shearling scarf from Gushlow & Cole, and it is easily the most beautiful piece in my winter wardrobe. What blew me away wasn’t just the cloud-like softness against my skin or how effo... See more
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See what reviewers are saying
The brown Shearling Slouch Bag is my first ever bag of its kind. It was eye catching for me on the website. I was not so happy when I first saw the real thing because the shoulder part is a bit thi... See more
I purchased the hooded shearling coat and I’m absolutely delighted with it. Its three- quarter length doesn’t swamp me (I’m a petite size 6) and its classic colour and shape is an absolute classic. I... See more
Company replied
I’m super happy with my purchase! The scarf definitely elevates every outfit, and the quality exceeds all expectations. It’s absolutely incredible. Now I’m dreaming of having it in white or beige. 🤍... See more
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Company details
Written by the company
Women's luxury, sustainable shearling and leather. Explore our latest collection of Coats, Gilets, Jackets, Scarves, Handbags, Homeware & gifts. Handmade exclusively in England.
Contact info
Workshop 5, Hilltop Meadows, Old London Road, TN14 7JW, Kent, United Kingdom
- 01959 535066
- customercare@gushlowandcole.com
- gushlowandcole.com
4.9
Excellent
83 reviews
No recent history of asking for reviews
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Reply from Gushlow & Cole
Thanks for the 5* review - it's wonderful to hear feedback and that you are pleased. Enjoy your hat! Thanks again, Gushlow & Cole x
Most Beautiful Gilet
What a fantastic British Company making truly beautiful garments.
My Gilet is incredible- so soft, such high quality and a stunning colour ( on both sides - it’s reversable!)
It’s a unique piece that I will enjoy forever and shall wear with pride that it is designed and made here.
I am so pleased with it and can only praise a company with such knowledgeable Staff and such excellent customer service. Helen was really helpful and kept in touch with me through the process. It’s really special these days, being able to dial the number and speak to a really nice person straight away.. no options, no awful muzak just real people in a real company making incredibly high quality stuff.
I loved the packaging and wrapping too.
I don’t usually spend a huge amount on clothes, but for this shearling well, it was worth it and I’m thrilled
Thank you so much 🤍
Hattie
12 September 2024
Excellent quality
Excellent quality garment, packed with care in a lovely dust bag so I have somewhere to store it, and super fast shipping
23 August 2024
Reply from Gushlow & Cole
Thanks for the 5* review - it's wonderful to hear feedback and that you are pleased. Thanks again, Gushlow & Cole x
Very good client service team & incredible quality
Very good client service team.
My gilet is amazingly nice.
This is my 2nd direct purchase with G&C. And i can only recommend.
16 July 2024
Reply from Gushlow & Cole
We are so pleased to hear you are happy with your new gilet and our customer service. You can find out who made your gilet by looking in the label. Thanks again, Gushlow & Cole x
Outstanding service and product
Every step of my order was made so easy - Jane and Helen were very helpful and courteous. They went above and beyond to make sure I received my gorgeous shearling jacket quickly and packaged it beautifully. G&C's handmade shearling range is crafted with such care and precision, the end result is utterly incredible...it truly is understated, sustainable luxury fashion at its best.
2 February 2024
Reply from Gushlow & Cole
We loved reading this Claire! Thanks so much for the lovely review and we're so pleased we could help you find the right jacket.
wonderful
Fab items with great customer service. I love my scarf and aviator jacket, the quality is second to none. Even arrived packed with a hand-written note, thanking me for my purchase! Amazing items which will last a lifetime
9 February 2024
Reply from Gushlow & Cole
Thanks you, we hope you enjoy your pieces :)
Reply from Gushlow & Cole
Thank you Lidia for your feedback. Glad you are pleased :)
Reply from Gushlow & Cole
Thank you, glad we were able to help
Good quality product and prompt and…
Good quality product and prompt and efficient customer service.Cant wait to wear my scarf .
Xx
28 January 2024
Reply from Gushlow & Cole
Thank you, we hope you have had lot's of opportunities to wear your scarf. It will last you for many seasons to come!
Sadly very disappointing need to return
Sadly very disappointing need to return. Mittens way too narrow (only one size available for all gloves/mittens so clearly only for small/medium hands. And the double (button joined) black scarf turned out not to be all natural fleece .... but was/is lined with a black 'sateen type' fabric ... which is so cold to the touch ... so not the snuggly warming scarf I had hoped for. All in all I have the impression of extremely high pricing without careful thought or design. More decorative than warming. I have requested a returns code but imagine I won't hear anything 'til Monday (items arrived late on Friday) .... and returns with insurance will be expensive on such expensive items. Had been so looking forward to their arrival. Was to have been a very special treat. Instead just an expensive postage waste of time. Sad.
14 January 2024
Reply from Gushlow & Cole
Dear Penny,
I am sorry to hear you were not happy with your items and appreciate your feedback.
Our mittens are generally made in one size and although this size usually fits most we appreciate that the fit is snug, mainly to allow for give once worn.
We would be more than happy to make you a larger size to try and send/return free of charge. In future, we will look to update our product information to reflect that one size could be a snug fit and offer the option of a larger size.
Regarding the scarf, there were two factors considered when this was designed. We always consider the end price for our customers. If this was shearling both sides, the cost would double which makes the price point too high. The second, we designed this piece to sit flat on the shoulders to look less bulky, as this is predominantly to be worn draped over the shoulders and belted. When taken apart the single side can be worn doubled over to create wool on both sides.
We also appreciate the photos could be more indicative of the lining, however the lining is listed in 'more details'.
We really do appreciate your comments on our designs and functionality as we always strive to make sure our customers are happy and love our products!
It is unfortunate that we are closed at the weekend, but if you would like to speak to customer services we are on call from 9.30am-5pm, Mon - Fri. Thank you
Absolutely amazing!
The staff at G&C is absolutely amazing! Their customer service was great, and the gillet I bought for my wife is stunning! I will definitely be coming back to them again. Thank you!!
4 January 2024
Reply from Gushlow & Cole
Hi, thanks for this lovely review! We hope your wife enjoys her new gilet. Love the G&C team
Reply from Gushlow & Cole
Glad you are pleased. Love the G&C team
This is the most beautiful coat I’ve…
This is the most beautiful coat I’ve ever seen! It arrived to Los Angeles in less than a week, extremely fasting shipping! I love that the materials used are a by product of the food industry. Also, very responsive and excellent customer service.
4 January 2024
Reply from Gushlow & Cole
Hi Jessica, thank you for this review. We're so pleased you are pleased! Enjoy your coat. Love the G&C team
It’s well packaged
It’s well packaged, loved the color, the cutting. And well informed of care instructions. And love reusable pouch for the shawl. This is y first time purchasing, I hope to purchase more in the future.
27 December 2023
Reply from Gushlow & Cole
Thank you for this lovely review, love the G&C team
I had great customer service
I had great customer service, my Gillet arrived a few days after I ordered it. The Gillet is beautiful and fits perfectly.
18 December 2023
Reply from Gushlow & Cole
Glad you are pleased! We hope you get lots of wear form your gilet this season and for many to come, love the G&C team
More than expected
I was thrilled with my purchase, a shearling jacket. The craftsmanship is stunning. The jacket itself was more than I ever expected, so easy to wear. Customer service is excellent, I was kept informed with regards to the progress of my order as it was taking slightly longer than usual due to Black Friday orders.
14 December 2023
Reply from Gushlow & Cole
Thank you for this lovely review and for being so understanding of delays during black friday. Helen was up against it with the orders but she did so well to make sure everyone got their orders and were not left waiting. Enjoy your jacket! love the G&C team
Reply from Gushlow & Cole
So good to hear your wife is happy. Love the G&C team
Lovely service
22 November 2023
Reply from Gushlow & Cole
Thank you, glad you are pleased. Always happy to help!
Exceptionally well made product and packaging.
The buying process was made simple. The follow up from purchase to delivery was timely. The product packaging was lovely and unexpected.
5 November 2023
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