After damaging the lance on my Stihl SG71 spray gun I looked around and found Gusthartswas by far the cheapest. After ordering the order was processed and placed on Shopify where I could track the... See more
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Company details
- #4 of 6 best companies in Arborist and Tree Surgeon
- #1 of 1 best companies in Farm Equipment Repair Service
- #2 of 4 best companies in Farm equipment supplier
- #21 of 64 best companies in Landscaping Supply Shop
- #3 of 5 best companies in Lawn mower repair service
- #5 of 19 best companies in Lawn Mower Shop
About Gustharts Ltd
Written by the company
Gustharts the UK's Leading Tree Surgeon Supplier
We Have Over 92 Years of Experience Between Us, and We Offer a Wide Range of Tree Surgeon Equipment and Garden Tool Machinery, Including Chainsaws, Lawn Mowers, Hedge Trimmers, and More. We Also Offer a Full Range of Servicing and Repair Services for All Makes of Arborist and Garden Machinery.
Trusted by professionals. Your go-to for STIHL, Petzl, Arbortec, Pfanner, DMM, STEIN, Teufelberger and industry-leading brands. Equip yourself for success.
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CONTACT US
Contact info
Milkhope Centre, NE13 6DA, Newcastle upon Tyne, United Kingdom
- 01670 789701
- onlinesales@gustharts.com
- gustharts.com
Replied to 100% of negative reviews
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I have been using Gustarts for the last…
I have been using Gustarts for the last year after becoming self employed. A friend put me onto them and I have purchased around £2,300 worth of Stihl gardening equipment from them. I’ve been served by the same person every time Callum Nicholson. Yet I would have no qualms in being served by any of the other staff. Callum’s Knowledge of the Stihl range is fantastic and this assisted in purchasing what suited my business needs. I wouldn’t normally bother with reviews as they’re a constant stream of junk mail, but Gustarts have always gone above and beyond since I started using them. I actually mentioned this all to Callum today and said I’d have spoken to his manager if they were available to tell them how much of a help he has been. Don’t feel intimidated going into the store surrounded by machinery you may never have used or are reluctant to use. The staff will keep you straight. Cheers
Website doesn't state when items are out of stock.
Website doesn't tell you when items are not in stock. I ordered a lawnmower but the next day I received an email saying that it wasn't actually in stock. I also ordered a battery and charger which were supposed to be sent separately, but they were sent with the lawnmower. Courier delivered the package to my neighbour's house and left it the end of their driveway exposed to the elements and on the tracking page the driver claimed I had taken receipt of it. The tracking info showed a photo of the box dumped on its end on the driveway. The box was very large and heavy and as it was about to start raining I had to haul it some distance to my garage with it precariously balanced on a wheelbarrow. I complained to Gustharts and they replied with an apology but I had hoped they would offer a small goodwill gesture for trouble it caused me but they didn't. Nearly giving myself a hernia lifting the box saved the goods from water damage or even write off. Should have just let it get wet and let them to sort it out.
Great price and prompt delivery.
I needed to purchase some braces for my Stihl chainsaw trousers as they kept riding down. Googled and came across Gusharts which were offering genuine Stihl braces at a competitive price. Purchased them and within a few days they were delivered. Great service and prompt delivery - thank you.
Super fast delivery
Super fast delivery, excellent packaging. Product was cheaper to buy from Gustharts -even with delivery, than to purchase here in Australia.
Stihl cordless compressor
Bought a Stihl cordless compressor at good price, which was delivered as promised. Would definitely recommend.
Great Service
I was looking for something on the website but I couldn't see it. I was going there anyway so asked at the sales desk. Alex helped me find exactly what I was looking for straightaway. He suggested a couple of products that would be suitable. I was more than happy with the service the staff are always informative.
Great company to deal with
I ordered a Stihl leaf vacuum which was out of stock - but Gustharts gave me a great deal and kept me informed while I waited for it to re-stock. Daniel was really helpful and I can’t fault their service. Great company to deal with.
Stihl HSA 26 Cordless Shrub Grass…
Stihl HSA 26 Cordless Shrub Grass Shears
Useful addition to the Stihl range of garden maintenance tools
Excellent, very efficient service from Gustharts too!
Many thanks guys.
Easy to order
Easy to order, quick to deliver. Not extortionate delivery costs for a small item
Excellent service and excellent clothes
Was kept informed
Was kept informed, product arrived very quickly when finally back in stock. Happy all round.
Item in mint condition delivered…
Item in mint condition delivered promptly. Website gave a discount automatically.
First class service fast delivery…
First class service fast delivery recommended
Excellent knowledgeable helpful staff…
Excellent knowledgeable helpful staff offering a friendly welcome and my go to store for Stihl equipment
Overall good
Ordered clip from website, delivery option was unclear, responsive communication, resolved with an hour, Daniel was brilliant! All in, a good service,
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