Gwella Group Reviews 

6
TrustScore 4 out of 5

3.9

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Company details

  1. Solar Energy Company

Written by the company

Gwella Group is a UK renewable energy and home improvement company helping homeowners and businesses reduce energy costs, improve energy efficiency and create warmer, more sustainable properties. We specialise in solar PV, battery storage, heat pumps, central heating systems and a range of energy efficiency improvements, providing solutions tailored to each property and customer. As an MCS, TrustMark, PAS 2030 and IAA approved installer, we work to recognised industry standards and pride ourselves on delivering quality workmanship, straightforward advice and excellent customer service from initial enquiry through to installation and aftercare. We also help customers access government grants and funding schemes where eligible, making renewable energy and energy efficiency improvements more affordable and accessible. At Gwella Group, our focus is simple: quality installations, honest advice and a reliable service you can trust.


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3.9

Great

TrustScore 4 out of 5

6 reviews

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1-star

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3.9

All reviews

(6)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor teaching skills for Autistic children

We have an autistic child who we enrolled in extra support swimming class In mold . The staff on the pool side did not understand or know how to deal with these type of children .
We have told the manager in charge on Sunday 20 th sept our concerns and all he could say was he was sorry that we felt unhappy 🤷🏽‍♀️
How about they look into further training for their teaching staff and how to support children with learning difficulties ..They really don’t understand or are empathetic to the child’s needs 🙄

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with my experience with…

Really pleased with my experience with Gwella Group. We had some insulation work done at the same time as having our heat pump installed and everything was completed to a really high standard.

Everyone we dealt with was friendly, knowledgeable and easy to speak to. There was never any pressure and everything was explained clearly from the start. The whole process was straightforward and the team kept everything tidy throughout.

Really happy with all the work and would definitely recommend Gwella Group.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with Gwella Group

Really pleased with Gwella Group. We live in a park home and didn’t realise we could get help through the BUS grant for an air source heat pump.

They explained everything properly, sorted the grant side of things and made the whole process really straightforward. The lads who came to do the install were friendly, tidy and did a great job.

We’ve now got a new heating system in place and are really happy with it. Would definitely recommend Gwella to other park home owners

2 September 2026
Unprompted review
Rated 5 out of 5 stars

The work was done to a very high…

The work was done to a very high standard. Fully supported with regular updates along the way by a great team would 100% recommend Gwella

14 August 2026
Unprompted review
Gwella Group logo

Reply from Gwella Group

Thank you so much for the fantastic review! We’re really pleased to hear you were happy with the quality of the work and the communication from our team throughout.

We really appreciate your recommendation and thank you for choosing Gwella Group.

The Gwella Group Team

Rated 5 out of 5 stars

Solar and battery fitted back in…

Solar and battery fitted back in August. No issues other than a small snag with set up on battery but resolved the very next day. Top company. Great customer service. Thank you.

23 August 2026
Unprompted review
Gwella Group logo

Reply from Gwella Group

Thank you for the great review! We’re really pleased to hear you’re happy with your solar and battery installation.

It’s also great to know the small battery setup issue was resolved quickly by the team. We really appreciate your kind words about our customer service and thank you for choosing Gwella Group.

The Gwella Group Team

Rated 5 out of 5 stars

Really pleased!

Really pleased with the whole experience. We had a solar and battery system fitted to the rear of our house.

The installation was completed quickly and professionally, with everything left clean and tidy afterwards. Since having the system installed, our electricity use from the grid has dropped massively.

The team sent us an initial design before the installation, then afterwards explained how everything worked and helped us get set up with the app so we can see exactly what the panels and battery are doing.

Would definitely recommend to anyone considering solar.

4 September 2026
Unprompted review
Gwella Group logo

Reply from Gwella Group

Thank you so much for such a lovely review. It’s fantastic to hear how pleased you’ve been with the whole experience, from the initial design right through to the installation and getting everything set up on the app.

We’re especially glad to hear your system is already making such a big difference to the amount of electricity you’re using from the grid, that’s exactly what we love to hear!

We’ll be sure to pass your kind words on to the team. Thank you again for choosing Gwella Group and for recommending us, it really does mean a lot.

The Gwella Group Team

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