I have had 3/4 Gx pillows over maybe 10+ years, have tried other pillows but go back to Gx. They are soft but supportive and extremely comfortable. The customer service is outstanding. I purchased a 2... See more
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HI and welcome to Gx Pillows- I'm Alexander Miles and I’ve been designing furniture and other household delights for 30 years and have more recently stumbled upon something wonderful and unique with the Gx Suspension Pillow™. This world class (1st...
Contact info
CF72 9DZ, Pontyclun, United Kingdom
- gxpillows.co.uk
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Replied to 75% of negative reviews
Typically replies within 1 week
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Absolutely fantastic pillows - sleeping much better now!
Absolutely fantastic pillows - both the medium-firm and the medium-soft. I wish I’d bought them years ago. Sleeping much better now!
Love these pillows!
I am unexpectedly really pleased with these pillows. My husband wanted to try them as he said he spent the night chasing his pillow around. I was quite happy with the pillows we had, so did not expect to like them. But I was very wrong! They are so comfy, and I have so much more movement in my neck now, which in turn has assisted the aching I was getting in my shoulders. Both of us love this pillows.
The design concept was not for me
The design concept was not for me. When the back of my head was lying flat in the middle of the pillow there was too much pressure on the back of my head as it felt like the pillow, from the straps mechanism, was pushing upwards. Shame as do appreciate it keeps its plumpness around the neck area. I tried the ‘Like down pillow’. Staff were v friendly on the phone when I sorted out the return process with no quibble.
Look elsewhere- very poor experience with this product and company
Tried these for nearly two months to give them the benefit of the doubt I had after a few days. They did not help at all with my sore neck and felt very hard after an hour or two. I had the medium and soft versions but neither was good for me. I called the company and was just told that it was tough as I’d had them over 30 days - and they weren’t interested in any compromise or conversation. Save your money and look elsewhere- ver poor experience.

Reply from Gxpillows
Superb pillow
Superb pillow
I have been looking for a good pillow for a few years since John Lewis discontinued the one I liked. This pillow is wonderful. Big, soft and not lumpy. Brilliant. I bought one to try and was so pleased I bought 2 more last week. One of them had a minor shortcoming and the manufacturer immediately replaced it. You cannot ask better than that.
Brilliant pillow.
I'm so pleased with this pillow. For many years I have woken up in the night with excruciating pain in my neck. I've tried other special pillows in the past. This is the best one and so comfortable. I've not had any neck pain since using the pillow. Excellent, super fast delivery. Many thanks. Heather Neal
Excellent purchase
Very pleased with these firm/medium pillows. I sometimes used to wake up with a stiff neck, but not any more.
Well made and comfortable pillows
Well made and comfortable pillows and I've made my second purchase. I will continue to purchase from GX in the future as they offer an efficient & prompt delivery service.
Brilliant pillows
Bought a pair of pillows as needed new ones as per usual they lose their plumbers.
What a difference these pillows are never lost their support so ordered another pair for my sons bed.
These pillows are brilliant
These pillows are brilliant. Delivery was great.
I have the best night's sleep I've had in months, if not years.
We are delighted with our Gx pillows
We are delighted with our Gx pillows. They are keeping their shape and it’s so good to actually get a good night’s sleep. Thank you, worth every penny and we are ordering for my Daughter who also suffers with neck and back problems.
Best ever pillow
These really are the Best ever pillows....yes they are not cheap, but they are amazing value if you get a good night's sleep. My suggestion is just buy and you will see.
Excellent pillow
Excellent pillow. Very comfortable to sleep on and it keeps its shape. I would recommend this pillow to everyone that is thinking of purchasing these pillows.
GXPillows are great
These Pillows are great, we have used GX pillows before and always found they supply first rate goods.
They are delivered quickly and well packaged.
GX pillows, as far as we are concerned, to be recommended
Magic Pillow
Struggling with sleep for a long time so I took plunge and bought Medium/Firm pillow from Gx. I now have a far better experience and actually look forward to going to bed!
Excellent pillows and pillowcases
I bought 2 pillows and 2pillowcases. They are well worth the money. The pillows really help my husband who lives with a lot of pain . As advised, he sleeps on one side one night and turns to the other side the next night.
Magic
Wonderfully comfortable. Supports on right or left side. Lofts well after use. Great design. I hope it lasts!
Best pillows ever only need to have one…
Best pillows ever only need to have one not two of the others helps with my neck, bought them for my family and are very pleased with them, thank you gx.
Having bought loads of pillows over the…
Having bought loads of pillows over the years I have just purchased two Gx pillows . They are amazing . They keep their shape all the time . Just need to turn them daily and they’re perfect . Excellent buy and a good price .
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