Helpful staff, no issues and prompt turnaround when seeking a replacement part. Very happy with the unit. Assembly is reasonably straightforward but does require careful study of the instructions... See more
Company replied
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See what reviewers are saying
It was all pretty smooth overall, we bought over the Christmas period so it added a few days to delivery but imagine normal timeframes are quick as they turned it all around fast once everyone returne... See more
Company replied
Order process was easy and product was made avalaible for collection super fast. Issues occured when got home , parts where missing, instruction book issues whereby parts stated as required not enough... See more
Company replied
Being so shy and reluctant towards entering a public gym has gated my overall mentality towards ‘being fit’. I sought out Gym and Fitness as a way to help me overcome my anxiety. Their top quality equ... See more
Company replied
Company details
Written by the company
New Zealand's largest supplier of Gym Equipment at the best pricing. Click to see our home gyms or commercial range.
Gym and Fitness. We want to help you live a fit and healthy lifestyle!
Written by the company
- We stock a wide range of gym equipment, with strength equipment, cardio, cross training and so much more.
- We've assembled a team of qualified trainers to help you find the most suitable equipment for your home gym, studio or commercial gym, keeping your budget, lifestyle and fitness goals in mind. Our awesome team is always keen to help, so please call us to discuss your needs.
Contact info
6/224 Main North Road, 5082, Prospect, Australia
- 09 887 6973
- info@gymandfitness.co.nz
- gymandfitness.co.nz
4.6
Excellent
778 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Everything went all good apart from…
Everything went all good apart from bloody roller holes in the frame dont line up and rollers are sitting on an angle....had to drill new bloody holes mate....what a china!
10 May 2023
Reply from Gym And Fitness
Hi Jeremy,
We are terribly sorry to hear about this.
A member of our team will be in touch with you privately to ensure this is resolved for you.
Kind Regards,
GAF Team
Customer service was real good
Customer service was real good, I couldn’t work out how to do pick up instead of delivery but they called and sorted it all out, good product, will be buying more
4 May 2023
Reply from Gym And Fitness
Hi Brett,
Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience with our customer service team and they were able to assist you with your order. We appreciate your business and look forward to seeing you again in the future.
Happy exercising!
GAF Team
Really happy with the service to get…
Really happy with the service to get the exact items we needed in the end and the prompt delivery. Can’t fault the quality of the products either with a competitive price.
9 May 2023
Reply from Gym And Fitness
Hi Michael,
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our service and that you were able to find the exact items you needed. We take pride in providing high-quality products at competitive prices and we are glad to hear that you were satisfied with the quality of your purchase.
Thank you for choosing GAF and we look forward to serving you again in the future!
Happy workouts!
GAF Team
Great product
Great product, great service. Very happy with our purchase... Fully recommend the G12
28 March 2023
Reply from Gym And Fitness
Hi Dan,
Thank you for taking the time to leave a positive review about your recent purchase of the G12. We are thrilled to hear that you are happy with our product and service. We take pride in providing our customers with the best possible shopping experience and it's great to know that you fully recommend the G12.
We appreciate your business and hope to be of service to you again in the future.
Happy training!
GAF Team
Great product and delivery was quick
Great product and delivery was quick. Comms were on point!
14 May 2023
Reply from Gym And Fitness
Hi Peter,
Thank you for taking the time to write your positive review. We're thrilled to hear that you had a great experience with our product and that delivery was quick. We also appreciate your feedback on our communication - we strive to keep our customer informed every step of the way. Thank you for choosing GAF and we hope to serve you again in the future!
Happy exercising!
GAF Team
Reply from Gym And Fitness
Hi Sean,
Thank you so much for taking the time to leave such a positive review! We are delighted to hear that you had an excellent experience with our team. We always strive to provide the highest level of service to our customers, and we're glad to see that we hit the mark for you. We look forward to serving you again in the future!
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Nick,
Thank you for leaving a positive review of our customer service and prompt dispatch of your item! We always strive to provide excellent service and ensure that our customers receive their orders as quickly as possible. We appreciate your business and hope to have the opportunity to serve you again in the future.
Happy exercising!
GAF Team
Reply from Gym And Fitness
Hi Juan,
Thank you for taking the time to leave a review! We are so glad to hear that your bench arrived quickly and that you are happy with the quality. We hope that you'll continue to enjoy using your new purchase and we appreciate your business. Should you need any further assistance in the future, please don't hesitate to reach out to us.
Happy workouts!
GAF Team
Good quality equipment …
25 April 2023
Reply from Gym And Fitness
Hi Justin,
Thank you for taking the time to share your positive experience with our equipment. It's always encouraging to hear that our efforts to deliver quality products are appreciated. Thank you for choosing GAF and we hope to have the opportunity to serve you again soon for your fitness needs!
Happy exercising!
GAF Team
Excellent customer service
23 April 2023
Reply from Gym And Fitness
Hi Kane,
Thank you for taking the time to leave your wonderful feedback! We are thrilled to hear that you enjoyed our product and experienced great service. Communication is a top priority for us, and we are glad that we were able to provide you with an excellent experience. We appreciate your business and hope to serve you again in the future. Thank you for choosing Gym and Fitness!
Happy healthy living!
GAF Team
Fantastic product
Fantastic product! Great service, Communication was excellent. Thanks Gym And Fitness
23 April 2023
Reply from Gym And Fitness
Hi Sanoj,
Thank you for your positive review! We are thrilled to hear that you are happy with our product and that our service exceeded your expectations. We appreciate your support and hope to continue being your go-to fitness provider. Thank you again for choosing Gym And Fitness!
Happy workouts!
GAF Team
Good gear happy with the quality really…
Good gear happy with the quality really solid product i highly recommend them…delivery was a bit slow from main freight though besides that they arrived without any damage overall I was pleased with the purchase cheers 🍻
16 April 2023
Reply from Gym And Fitness
Hi Joseph,
Thank you for taking the time to share your positive experience with GAF! We're delighted to hear that you're happy with the quality and find it to be a solid product.
We apologize for any inconvenience caused by the slower delivery from the courier, but we're glad to hear that your order arrived in good condition. We appreciate your recommendation and hope you continue to enjoy your purchase. Cheers! 🍻
Happy training!
GAF Team
Great product and prompt service
14 April 2023
Reply from Gym And Fitness
Hi Fitzy,
Thank you so much for taking the time to leave a positive review! We're pleased to hear that you're happy with the product and our service. If you ever need anything in the future, don't hesitate to reach out to us. Thanks again!
Happy workouts!
GAF Team
The way your team sorted out my order…
The way your team sorted out my order and fixed the postage problem and the quick delivery.
17 April 2023
Reply from Gym And Fitness
Hi Terence,
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that our team was able to sort out your order and fix the postage problem to your satisfaction. We're also happy that your order was delivered quickly.
It was our pleasure to assist you, and we hope to have the opportunity to serve you again in the future.
Happy workouts!
GAF Team
Reply from Gym And Fitness
Hi Neum,
Thank you so much for your positive review! It has always been our goal to provide you with a smooth shopping experience and quality products, and we're glad that we're able to achieve that with you. We look forward to seeing you again soon!
Happy training!
GAF Team
G6 Force USA
Gym and Fitness customer service is outstanding, they worked through the weekend to provide answers to my questions and had my order processed and collected early the following week.
Cheers Justin
14 April 2023
Reply from Gym And Fitness
Hi Justin,
Thank you for taking the time to share your positive experience with Gym and Fitness. We are thrilled to hear that our customer service team provided outstanding assistance to you over the weekend and facilitated a seamless order process. We look forward to seeing you again soon!
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Simon,
Thank you for taking the time to share your positive experience with our product and delivery service! We're glad to hear that you found our product to be of great quality and that our delivery was prompt. Your satisfaction is our top priority, and we appreciate your support. If you have any further needs, please don't hesitate to reach out to us.
Kind regards,
GAF Team
Excellent service
The service from both staff members I dealt with was above and beyond from the start. They provided an additional discount and were happy to arrange for me to pick the air bike up from the warehouse at no cost. The air bike is great quality for the price, haven’t seen anything close elsewhere. Will happily buy from them in future.
11 April 2023
Reply from Gym And Fitness
Hi Carli,
Thank you so much for taking the time to leave this glowing review! We're thrilled to hear that you had a positive experience with both of our staff members and that you're happy with the quality of your air bike.
We always strive to go above and beyond for our customers, and it's great to see that our efforts haven't gone unnoticed. We look forward to serving you again in the future!
Happy cycling!
GAF Team
Resolved in a timely manner
After waiting close to a month to receive my order, Gym and Fitness honored their word about resolving the issue and had it dispatched within 24-48 hours. I acknowledge that sometimes things don't go as smoothly and I am happy that we got there in the end. I appreciate the customer service follow up by Valerie :)
5 April 2023
Reply from Gym And Fitness
EDIT: Hi Lisa,
Thank you for your updated review and we are extremely glad to hear that Valerie has rectified this for you.
We hope you are enjoying your purchase and if there's anything else Valerie and the team can help you with please do not hesitate to get in touch :)
Happy training!
GAF Team
------------------
Hi Lisa,
We are terribly sorry to hear that you have not yet received your item.
A member of our team will be in touch with you privately to ensure this is resolved for you.
Kind Regards,
GAF Team
Professional customer service and products
Customer service was fantastic, very helpful. Couldn’t be happier when I received my order, strong and sturdy. Will buy more items because of this experience.
Well done
11 April 2023
Reply from Gym And Fitness
Hi Albert,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our customer service to be fantastic and that you were happy with the sturdiness of your order. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing GAF!
Happy training!
GAF Team
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