I had a great experience with Gym and Fitness. First and primarily, the gear is of excellent quality. I got quite a lot to start building a home gym. I've been using it now for 9 months and everything... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Johnathan was extremely helpful and patient providing various quotations promptly. Once I made the purchase I was kept informed throughout the delivery process. Item was very well packaged and th... See more
Company replied
I have had a great experience with Gym and Fitness in building my home gym. I initially bought a Force USA X15 workout station, the core of my home gym with attachments and weight plates. I can do... See more
Company replied
Just purchased the C10 - I called their sales team with a few questions and Jonathan answered easily - was having issues with the humm option for payment, unprompted Jonathan followed up on a Saturday... See more
Company replied
Company details
Written by the company
Australia's largest supplier of Gym Equipment at the best pricing. 14-Day Change Of Mind Policy. Click to see our home gyms or commercial range.
Gym and Fitness. We want to help you live a fit and healthy lifestyle!
Written by the company
- We stock a wide range of gym equipment, with strength equipment, cardio, cross training and so much more.
- We've assembled a team of qualified trainers to help you find the most suitable equipment for your home gym, studio or commercial gym, keeping your budget, lifestyle and fitness goals in mind. Our awesome team is always keen to help, so please call us to discuss your needs.
Contact info
1/2 Activity Crescent, 4214, Molendinar, Australia
- 1800 614 491
- info@gymandfitness.com.au
- gymandfitness.com.au
4.8
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and customer service
Great product and customer service, speedy delivery
2 September 2026
Great Service
Ordered a Assault Bike which came earlier than expected and the customer service was awesome.
31 August 2026
Email or text updates on orders that…
Email or text updates on orders that become delayed would be great. If something is on back order and becomes delayed longer than the initial expected date you should inform the buyer not leave it up to the buyer to contact you wondering what is going on.
24 August 2026
Reply from Gym and Fitness
Hi Joanne,
Thank you for your feedback. We agree that customers should be kept updated when backorder dates change. We normally have a system in place for this, but we've unfortunately identified that it has failed and are working to repair and reinstate these updates as soon as possible. We apologise for the inconvenience you experienced.
Kind regards,
GAF Team
Reply from Gym and Fitness
Hi Alison,
Thank you for your great review! We're so glad to hear you had an easy transaction and received your order quickly. We appreciate your support.
Happy training!
GAF Team
Great Retailer from Comms to Delivery
I had a great experience with Gym and Fitness. First and primarily, the gear is of excellent quality. I got quite a lot to start building a home gym. I've been using it now for 9 months and everything's holding up well. Secondly, delivery was easy and where there was one wrong product sent to me, exchange was so easy and all arranged on their end. It was of little inconvenience to me. Comms were easy and I'm continually surfing their site for my wish list. I'll definitely order again from them.
31 December 2025
Reply from Gym and Fitness
Hi Rob,
Thank you so much for such a wonderful review! We’re thrilled to hear that your gear has been holding up well after 9 months and that you’ve had a great experience with both our service and delivery. We’re also glad we could make the exchange process easy for you. We truly appreciate your continued support and look forward to helping you add more items to your home gym in the future.
Happy training!
GAF Team
Mark was very prompt and helpful
Mark was very prompt and helpful. Seem like a good bunch and good systems in place. Gear is competitively priced. I’d buy from GAF again.
31 August 2026
Unprompted review
Reply from Gym and Fitness
Hi Ben,
Thank you so much for your kind review. It's nice to hear Mark was prompt and helpful and that you were happy with our pricing and service. We really appreciate your support and look forward to helping you again in the future!
Happy training!
GAF Team
Unopened but great so far
To be honest still waiting for the whole gym set up so bench is in the box. Will come back if once opened it turns out bad but unlikely. Delivery etc was great so expecting same from the product.
6 July 2026
Reply from Gym and Fitness
Hi Gary,
Thank you for your review! We’re so glad to hear the delivery experience went smoothly. We hope the bench lives up to your expectations once your gym setup is complete.
Happy training!
GAF Team
Excellent service
Staff on the phone were so amazing and helpful. I had a few questions and once those were clarified, my order was completed and delivered so promptly. Thank you so much
14 August 2026
Reply from Gym and Fitness
Hi,
Thank you so much for your kind words! We’re thrilled to hear our team was able to help answer your questions and make the ordering process smooth and prompt.
Happy training!
GAF Team
Reply from Gym and Fitness
Hi there,
Thank you for the great review! We’re glad to hear you were happy with your experience with us. Thank you again for sharing this with us and we hope to hear from you again soon.
Happy training!
GAF Team
Very fast delivery and frequent update…
Very fast delivery and frequent update on my order. Thank you.
10 August 2026
Reply from Gym and Fitness
Hi Winnie,
Thank you for your kind review. We’re glad to hear your order arrived quickly and that our updates kept you informed along the way. Thank you for sharing your experience with us.
Happy training!
GAF Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I've spent thousands on gym equipment over the years, and Gym and Fitness is one of the few companies that has never let me down. Great prices, great shipping, outstanding customer service, and quality gear every time. From my Force USA leg press to my latest bench setup, every purchase has been hassle-free. When a company makes spending money this easy, you know they're doing something right. Highly recommended! 💪🏽🏆
28 June 2026
Unprompted review
Reply from Gym and Fitness
Hi Obi,
Thank you so much for the amazing review and for your continued support! We’re incredibly grateful to be your go-to for your home gym needs. It’s fantastic to hear that you’ve had consistently great experiences with us. We truly appreciate your recommendation!
Happy training!
GAF Team
Great purchase
The purchase process was easy and the item was delivered quickly. The barbell is exactly what I was looking for as I find the longer barbells cumbersome. Thanks Gym and Fitness
4 August 2026
Reply from Gym and Fitness
Hi Sarah,
Thank you for the awesome review! We’re glad to hear the purchase process was smooth and your barbell arrived quickly. It’s fantastic to know you found the perfect fit for your needs.
Happy training!
GAF Team
Reply from Gym and Fitness
Hi Pouya,
It's so nice to hear that you had such a great experience with us. We appreciate the support and thank you again for choosing Gym and Fitness. We look forward to seeing you again soon!
Happy training!
GAF Team
BEST customer service anywhere
The customer service from G&F was absolutely exceptional. Their friendly service, responsiveness, and the sheer ease of getting in touch with them are a huge part of why I continue to choose G&F for all my home gym needs. They consistently make the entire experience effortless.
3 August 2026
Reply from Gym and Fitness
Hi Paul.
Thank you so much for the incredible feedback! We’re so glad to hear our customer service has made your experience easy and enjoyable. We truly appreciate your continued support and loyalty. We’ll be sure to share your kind words with the team :)
Happy training!
GAF Team
We are so impressed with not only their…
We are so impressed with not only their product but also their services and communications. The home all in one gym arrived all the way from QLD to Sydney in just a couple of days. There is no bisinesses like these guys in Sydney. We would only buy from them from now. Thanks,
17 August 2026
Unprompted review
Reply from Gym and Fitness
Hi,
Thank you so much for your wonderful review! We’re happy to hear you’re impressed with both our products and service. It’s fantastic to know your home gym arrived so quickly and we truly appreciate your continued support.
Happy training!
GAF Team
Whole process was a breeze.
Easy process to engage with a sales rep. Delivered from QLD to WA in under a week. Finally had time to put the c10 V2 together and it was quite easy if you have a second pair of hands for a few steps. All the parts and the associated bolts are in labelled bags and pieces per step. They couldn't make it any easier. Great bit of kit too, all the pulleys and smith are super smooth. Great look visually and an upgrade to the V1.
31 July 2026
Reply from Gym and Fitness
Hi Jacob,
Thank you so much for the fantastic review! We’re thrilled to hear the whole process was a breeze, from working with our sales team through to delivery and assembly. It’s great to know you’re loving the C10 V2 and its smooth performance. Enjoy your new setup :)
Happy training!
GAF Team
Reply from Gym and Fitness
Hi Michael,
Thank you for your review! It's nice to hear that you find ordering on our website easy and that you're satisfied with your delivery experience. Enjoy your new gym flooring tiles!
Happy training!
GAF Team
Great customer service
Reactive to customer questions and timely delivery of a high quality product.
29 July 2026
Reply from Gym and Fitness
Hi Sue,
Thank you for your feedback. We're pleased to hear about your great experience with your purchase and we thank you for taking the time to share this with us.
Happy training!
GAF Team
Excellent Customer Service
Great products! Helpful staff! Excellent communication from point of sale to delivery! 10/10.
2 August 2026
Reply from Gym and Fitness
Hi Chris,
Thanks a lot for sharing your fantastic experience with us. We're happy to hear our team has been helpful throughout. Thank you for choosing Gym and Fitness and we look forward to serving you again in the future.
Happy training!
GAF Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.