Gym and Fitness Reviews 

4,265
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them well-built and perfectly suited for their needs. Many people highlight the excellent customer service, with staff described as helpful, knowledgeable, and professional, providing great communication throughout the process. Reviewers also frequently commend the efficient delivery service, noting that orders arrive quickly and are well-packaged, often with good updates on their progress. However, some customers also noted occasional issues with the delivery experience, such as unexpected delays or a lack of prior notification before arrival. A few other people also felt that some products arrived with missing or misaligned parts, or damaged packaging.

What people talk about most

Product

Customers had positive experiences with product, consistently praising its excellent quality and robust... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality, with many consumers praising the excellent build and... See more

Staff

Customers consistently note positive experiences with staff, describing them as professional, knowledgeable,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Johnathan was extremely helpful and patient providing various quotations promptly. Once I made the purchase I was kept informed throughout the delivery process. Item was very well packaged and th... See more

Company replied

Rated 5 out of 5 stars

These guys are experts, were very helpful assisting me in choosing the equipment suitable for the uses I needed, which did not result in them suggesting the most expensive item, quite the opposite. On... See more

Company replied

Rated 5 out of 5 stars

Delivery was prompt, the C20 was exactly as expected. It is solid and smooth, worth every cent!! Construction took time, but we did it in about 10 hours, the instructions were good, we had some help... See more

Company replied

Rated 5 out of 5 stars

I have had a great experience with Gym and Fitness in building my home gym. I initially bought a Force USA X15 workout station, the core of my home gym with attachments and weight plates. I can do... See more

Company replied


Company details

  1. Exercise Equipment Shop
  2. Fitness Equipment Wholesaler
  3. Sporting Goods Shop

Written by the company

Australia's largest supplier of Gym Equipment at the best pricing. 14-Day Change Of Mind Policy. Click to see our home gyms or commercial range.

Gym and Fitness. We want to help you live a fit and healthy lifestyle!

Written by the company

We stock a wide range of gym equipment, with strength equipment, cardio, cross training and so much more.
We've assembled a team of qualified trainers to help you find the most suitable equipment for your home gym, studio or commercial gym, keeping your budget, lifestyle and fitness goals in mind. Our awesome team is always keen to help, so please call us to discuss your needs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(4,265)

390 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Excellent service and help on selecting the equipment we needed. The quality of the Ares Rep 2.0 is even better than expected.

Mike

20 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Mike,

Thank you so much for your kind words! We’re thrilled to hear you had a great experience selecting your equipment and that the Ares Rep 2.0 exceeded your expectations. We really appreciate your support and hope it helps you smash your fitness goals!

Happy training!
GAF Team

Rated 5 out of 5 stars

Great customer service

Great customer service, fast delivery time and good quality

24 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Justin,

Thank you so much for your kind words! We’re thrilled to hear you enjoyed our customer service, fast delivery, and the quality of your order. We really appreciate your support!

Happy training!
GAF Team

Rated 5 out of 5 stars

A++ service

A++ service, A++ product

24 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Chris,

Thank you so much for your awesome review! We’re thrilled to hear you’re happy with both our service and products - it means a lot to us!

Happy training!
GAF Team

Rated 5 out of 5 stars

EXCEEDING IN ALL ASPECTS

VERY PROMPT SERVICE EXTREMELY PROFESSIONAL AWESOME IN EVERY WAY

23 March 2026
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Reply from Gym and Fitness

Hi Paul,

Thank you so much for your fantastic review! We’re thrilled to hear you had a prompt and professional experience, and we really appreciate your kind words. Your support means a lot to us!

Happy training!
GAF Team

Rated 5 out of 5 stars

Exceptional Service, Elite Equipment, Every Time

I’ve been a customer of Gym & Fitness for the past four years, and my experience has been consistently outstanding. Over that time, I’ve purchased several pieces of Force USA equipment, and the quality has always exceeded expectation, durable, well-designed, and built to perform.

What truly sets Gym & Fitness apart is their customer service and ongoing support. Every interaction has been professional, responsive, and genuinely helpful, whether it’s product advice or after-sales assistance.

Delivery has also been exceptionally prompt and reliable, which makes the entire purchasing process seamless from start to finish.

I wouldn’t hesitate to recommend Gym & Fitness to anyone looking for high quality gym equipment backed by excellent service.

16 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Gerry,

Thank you so much for your amazing review! We’re thrilled to hear that your experience with Gym & Fitness over the past four years has been consistently positive. It’s fantastic to know that our Force USA equipment has met your expectations and that our team has been able to provide helpful, professional support along the way.

We truly appreciate your continued trust and recommendation. We look forward to helping you with your fitness journey for many more years to come!

Happy training!
GAF Team

Rated 5 out of 5 stars

Can't recommend enough!

The salesperson I spoke to was incredibly helpful, shipping was fast for interstate and I love the range of products they carry.

Thanks everyone :)

12 March 2026
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Reply from Gym and Fitness

Hi James,

Thank you so much for your kind words! We’re thrilled to hear our team could help and that your order arrived quickly. It’s great to know you’re enjoying our product range - we really appreciate your support!

Happy training!
GAF Team

Rated 5 out of 5 stars

New bench

Quick delivery and quality equipment. Very happy with the new bench

19 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Justin,

Thank you for your review! We’re so glad to hear you’re happy with your new bench and that it arrived quickly. We really appreciate your support and hope it helps you smash your fitness goals!

Happy training!
GAF Team

Rated 5 out of 5 stars

Jonathan was great to deal with and was…

Jonathan was great to deal with and was able to stay with my stop/start enquiries while I was away travelling.

Everything arrived and is working great.

13 March 2026
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Reply from Gym and Fitness

Hi Shane,

Thank you so much for sharing your experience! We’re glad Jonathan could assist you and stay on top of everything while you were travelling. It’s great to hear that everything arrived safely and is working perfectly. We really appreciate your support!

Happy training!
GAF Team

Rated 5 out of 5 stars

Everything was great!

Everything was great!

16 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Hudson,

Thank you so much for your review! We’re thrilled to hear everything was great and really appreciate your support. We look forward to helping you with your fitness goals again soon!

Happy training!
GAF Team

Rated 5 out of 5 stars

Been buying and dealing with gym and…

Been buying and dealing with gym and fitness for over 14 years. Have always been happy with the quality of service and the products they offer.

10 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Dean,

Thank you so much for your kind words and for being such a loyal customer over the past 14 years! We really appreciate your continued support and are thrilled to hear you’ve always been happy with our products and service. We look forward to helping you with your fitness journey for many more years to come!

Happy training!
GAF Team

Rated 5 out of 5 stars

Highly rate them

Excellent products, excellent service

15 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Troy,

Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our products and service. We really appreciate your support and look forward to assisting you again in the future!

Happy training!
GAF Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivery was fast and really happy with the new Tandem tower by Force. I would definitely purchase more items from the guys at Gym and Fitness.

11 March 2026
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Reply from Gym and Fitness

Hi Chris,

Thanks so much for the great feedback! Awesome to hear you’re loving the Force USA Tandem Tower and that the delivery was quick. We really appreciate your support and look forward to helping you with your next purchase!

Happy training!
GAF Team

Rated 3 out of 5 stars

The barbell itself was pretty nice, , but delivery was terrible

The barbell itself was pretty nice, but unfortunately the delivery service you used was terrible.. delayed my shipment for a while then when the barbell arrived the package was damaged leaving a lot of dust and debris on my barbell.. I had to geta brush and brush it for a while to get rid of all the debris or dust or whatever from the knurling areas. Luckily the barbell bearings seems to be undamaged.

8 March 2026
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Reply from Gym and Fitness

Hi Aloysius,

We are very glad to hear that you are happy with the product you have received but are also sorry to hear of the delivery complications with your order.

Our team is here to help and can be contacted via phone or email to further investigate items that may unfortunately be damaged during delivery. We will reach out to you shortly to ensure any pending issues are resolved :)

Kind Regards,
GAF Team

Rated 5 out of 5 stars

The real deal in gym equipment

I am a PT and sprint coach and this is the second time I have purchased from Gym and Fitness QLD after carefully reviewing feedback on many stores. They have been outstanding on both my orders. I have set up a complete home gym through Gym and Fitness. The quality of the Force USA brand they sell is 10/10, especially for the reasonable price you pay compared to more expensive brands for similar quality (added bonus it looks v good!). Also, the gym arrived within 3 or 4 days of me placing the order and I live in regional QLD. Same thing happened when I placed another order for a GHD machine, quick delivery of quality machine at a very good price. Special thanks to Dan G for his help with my orders both times. Cannot recommend them enough and will stay with them for all my gym needs.

26 February 2026
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Reply from Gym and Fitness

Hi Renee,

Thanks so much for the awesome review! It’s fantastic to hear that your home gym has come together so well and that you’ve been happy with the quality of the Force USA gear and the delivery times, especially out in regional QLD. We’ll be sure to pass your kind words on to Dan G as well. Thanks again for your continued support!

Happy training!
GAF Team

Rated 5 out of 5 stars

Awesome Experience

The staff were extremely helpful and the whole process from order and payment was simple and efficient. Follow up communication was provided to ensure that everything was ok.

6 March 2026
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Reply from Gym and Fitness

Hi Jason,

Thanks so much for your kind words! We’re really glad to hear the process was smooth and that our team could help make everything easy and stress-free for you. It’s great to know our follow-up made a difference too - enjoy your new setup!

Happy training!
GAF Team

Rated 5 out of 5 stars

Great product!

Fast delivery, quality of machine meets expectations, and assembly was very easy.
Well done guys!

5 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Rob,

Thanks so much for the great feedback! We’re thrilled to hear the delivery was quick, the quality met your expectations, and that assembly was a breeze. Thanks again for your support!

Happy training!
GAF Team

Rated 5 out of 5 stars

Easy transaction and great product…

Easy transaction and great product Thanks Gym and Fitness Molendinar.

8 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Geoff,

Thanks so much for your kind words! We’re really glad to hear everything went smoothly and that you’re happy with your product. The team at Gym and Fitness Molendinar will be thrilled to hear your feedback. Thank you for your support!

Happy training!
GAF Team

Rated 5 out of 5 stars

Best home gym from gym & fitness

I bought the Force USA C10 earlier in the year and loved the customer service and product quality. When I needed a curl bar I just called gym & fitness and had the bar delivered within a week.

8 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Doug,

Thanks so much for your awesome feedback! We’re so glad to hear you’ve been loving your Force USA C10 and had a great experience with both the product quality and our team. It’s great to know we could also get your curl bar out to you quickly and hassle-free! We really appreciate your support!

Happy training!
GAF Team

Rated 5 out of 5 stars

Gym and Fitness are EPIC

Purchased the Force USA FTR from Gym and Fitness and couldn’t be happier.

The standout was the service, a salesperson reached out directly, answered all my questions, and hooked me up with some great savings. It felt genuine, not pushy. The whole process was seamless, delivery was on time, and the equipment is top quality.

Really impressed overall, highly recommend.

4 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Brad,

Thank you so much for sharing your experience! We’re thrilled to hear you’re loving your Force USA FTR and that our team could make the process seamless and helpful. Your kind words mean a lot, and we really appreciate the recommendation!

Happy training!
GAF Team

Rated 5 out of 5 stars

Gym and fitness have awesome equipment…

Gym and fitness have awesome equipment very helpful and communication is the best

3 March 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Customer,

Thank you so much for your awesome review! We’re thrilled to hear you’re enjoying the equipment and that our team could help. Great communication is always our goal, so your feedback means a lot!

Happy training!
GAF Team

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