Mixed feeling - ordered goods were good, but packaging....two small things provided in two giant carboard boxes. Waste of space, could have been at least packed together. Moreover, I believe I chose... See more
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See what reviewers are saying
GymBeam is a reliable store with fast delivery and excellent products. They are no longer the cheapest option, but their quality has also improved by several levels, so it feels completely justified.... See more
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I got quality products everytime I ordered something. Quick delivery, always on time. You always get free gifts if you order above a certain amount which made the shopping experience even more pleasan... See more
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I wrote to the support team to ask whether an item should have been included in my order due to a discount. They responded quickly and resolved the issue by providing a promo code for my next purchase... See more
Company replied
Company details
- Sports Nutrition Shop
- Fitness and nutrition
- Exercise Equipment Shop
- Health and beauty shop
- Vitamin & Supplements Shop
About GymBeam
Written by the company
GymBeam is the number one international sports nutrition brand in Europe, based on consolidated revenues from EU markets. Founded in 2014, we have established ourselves as the largest and most trusted e-commerce retailer and direct-to-consumer (D2C) manufacturer in the European health, fitness, and wellness segment.
Today, GymBeam is proud to serve a community of over 2.7 million active customers across 16 European countries, supported by a diverse international team of 650 professionals.
Why Millions of Customers Choose GymBeam:
- Unmatched Product Variety: We operate the most extensive and diversified product ecosystem on the market, actively managing a robust portfolio of 11,499 products (SKUs). This extensive range is more than 2.5 times the size of our closest competitor, ensuring you find exactly what you need for your goals.
- Lightning-Fast European Delivery: Driven by an advanced network of fully automated, robotic fulfillment hubs (including AutoStore infrastructure), we ensure your package typically arrives right at your doorstep within 24 to 48 hours throughout Europe.
- Absolute Transparency & Independent Lab Testing: We maintain a strict policy regarding product safety. We conduct regular, independent laboratory testing through certified German institutions, such as GBA Gesellschaft für Bioanalytik mbH. These third-party reports are publicly accessible directly on our Product Detail Pages under the "LABORATORY TESTS" tab for verified peace of mind.
- Premium European Quality Standards: We own top-tier vertical manufacturing capacities in Germany. With over 8,900 active product registrations across EU member states, we guarantee rigorous compliance with strict European legislation and superior ingredient quality.
Whether you are a professional athlete or a healthy lifestyle enthusiast, GymBeam is committed to delivering the latest trends in fitness, healthy foods, functional apparel, and longevity support straight to your doorstep.
GymBeam
Written by the company
- GymBeam is Europe’s #1 international sports nutrition brand and largest fitness e-shop.
- GymBeam offers Europe’s most extensive health and fitness portfolio with 11,499 products in stock. Trusted by over 2.7 million active customers across the continent, we guarantee exceptional product quality and lightning-fast delivery, typically arriving within 24 to 48 hours throughout Europe. To ensure absolute safety and transparency, we operate high-capacity manufacturing facilities in Germany and conduct regular, independent laboratory testing through certified German institutions (like GBA Gesellschaft für Bioanalytik mbH). These third-party reports are publicly accessible directly on our product detail pages under the "Laboratory Tests" tab to provide you with verified peace of mind on your fitness journey.
Contact info
Kärntner Ring 1, 1010, Wien, Austria
- +493041736909
- info@gymbeam.com
- gymbeam.com
Top deals for your workout 🧡
4.6
Excellent
42k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I was promised a freebie after…
I was promised a freebie after purchasing products worth over 80 euroes. When I received the package, it had nothing as a freebie gift. Whats the point of spending a certain amount which promises free gift only to not have it included while receiving the products? Dissapointed with how it went.
20 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from GymBeam
Thank you for your super feedback! We're thrilled to know you had a positive experience with us.
Team GymBeam
Long-time customer – Outstanding products and exceptional customer service!
I have been shopping from GymBeam for several years now, and I am absolutely satisfied with their products and overall service. What truly sets them apart is that even if a rare issue arises with an order, they have an exceptional customer service team that resolves everything immediately and professionally. Experiencing their fast and responsible support firsthand makes me trust them even more. Highly recommended!
22 May 2026
Reply from GymBeam
Dear Emily, thank you for sharing your feedback.
We are truly sorry to hear about your experience with your recent purchase of True Whey Vanilla. Following our phone conversation earlier, we want to reassure you that this is definitely not the standard quality of our products, and it appears to be an unfortunate, isolated incident. We have just sent you a personal email to gather a few necessary details so we can investigate this thoroughly and find the best possible solution for you. Thank you for your time and cooperation!
Best regards, The GymBeam Team
Everything is great!
10 June 2026
Reply from GymBeam
Thank you for your wonderful feedback! We're delighted to hear that everything is great.
Team GymBeam
Reply from GymBeam
Thank you for your wonderful feedback! We're delighted to hear you're happy with our products and packaging.
Team GymBeam
Reply from GymBeam
Thank you for your feedback! We're delighted to know you appreciate the good quality of our products.
Team GymBeam
satisfied customer
fast delivery
product parameters, quality and size match web description well
13 June 2026
Reply from GymBeam
Thank you for your positive feedback! We're delighted to hear you're satisfied with our fast delivery and that the product quality and description matched your expectations.
Team GymBeam
Reply from GymBeam
Thank you for your fantastic feedback! We're thrilled to know you appreciate our great products and prices.
Team GymBeam
Reply from GymBeam
We're so glad you're happy with our fast delivery and good quality! Thank you for sharing your positive experience.
Team GymBeam
Reply from GymBeam
Thank you for your feedback! We're glad to know you appreciate the quality and shipping. Your satisfaction is very important to us.
Team GymBeam
Fast delivery
Fast delivery, perfectly packed, high professional care from beginning to the end.
13 June 2026
Reply from GymBeam
Thank you for your wonderful feedback! We are thrilled to hear that you experienced fast delivery, perfect packaging, and professional care from us.
Team GymBeam
I didn't get my gifts in the box...
I didn't get my gifts in the box.... But otherwise all the other products i ordered was ok! And fortunately send me back a gift card!
After communicating with me i take a very good gift card!! Thank you for your quick response!!!!!
26 June 2026
Reply from GymBeam
Dear Magdalini, thank you for your feedback. We are truly sorry to hear that you did not receive your promotional gifts in your package. We have checked our records but could not find any prior communication from your side regarding this matter so we could investigate and help you out right away. Since your absolute satisfaction is our priority, we have just sent you a personal email to resolve this and make things right. Thank you for your patience and understanding!
Best regards,
The GymBeam Team
Gym Beam box hidden in Narnia is…
Gym Beam box hidden in Narnia is nothing for me, having enough of searching for surprises. I let my opinion and idea to the girl on phone and she told me you will do it sa I define it ... Good stuff but try to work on support and management 👌 having a box in the city doesnt means its enough, people should easy find it too ...
18 June 2026
Reply from GymBeam
Thank you for your feedback. We are glad you find our products good, but we are very sorry for the frustration you experienced while trying to locate our GymBeamBox. We completely understand your point of view – having a pickup box in the city is only useful if it is easy and straightforward for customers to find. We can confirm that we have already been in touch with you regarding this issue. Your feedback has been thoroughly noted, and we are already looking into ways to improve our navigation, descriptions, or signs so that our boxes are no longer 'hidden in Narnia'. As a thank-you for sharing your ideas with our team member on the phone, we have sent a discount voucher to your email for your next purchase. We hope to welcome you back for a much smoother experience. Have a wonderful day!
Team GymBeam.
Reply from GymBeam
Thank you for your wonderful feedback! We're thrilled to hear you're enjoying our products.
Team GymBeam
The best
The whole experience was incredible: the quality of the product, the delivery services and process time.
12 June 2026
Reply from GymBeam
Thank you for your fantastic feedback! We're thrilled to hear you had an incredible experience with our product quality and delivery.
Team GymBeam
Reply from GymBeam
Thank you for your kind words! We're delighted to hear you're satisfied.
Team GymBeam
One of the vitamin recipients was not…
One of the vitamin recipients was not sealed. I asked for a return or exchange and all you did was pick up the item . So for me to order another one , I have to pay another delivery fee ? My first and last order,just so you know.
12 June 2026
It was allright
It was allright, but for that money i paid i expected a thank you card or a coupon to ensure the probability that i will buy more from GYMBeam
19 June 2026
Reply from GymBeam
Dear Customer,
Thank you for sharing your feedback with us! We are glad to hear that everything was alright with your order, but we also appreciate your note regarding the extra touch.
While we might not include physical cards in the box, we do love to reward our customers! We regularly send out
exclusive discount codes and special offers via email
to our registered users—it might be worth double-checking your Spam or Promotions folder, just in case our messages landed there.
Additionally, we have a
Loyalty Program
where you can earn points for every single purchase and redeem them for discounts on your future orders. You can find all the details about how it works directly on our website, or feel free to reach out to our Customer Support team, who will be more than happy to guide you through it.
Thank you for choosing GymBeam, and we hope to welcome you back soon!
GymBeam Team
Reply from GymBeam
Thank you for your wonderful feedback! We are delighted to hear you're pleased with the quality of our products.
Team GymBeam
Reply from GymBeam
We're thrilled to hear you had such a smooth and positive experience with your order, from our website to the quick delivery and satisfactory items. Thank you for your kind feedback!
Team GymBeam
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