GymEquipment.co.uk Reviews 

83
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service. They go above and beyond. Helped me to repair my running machine. Cant recommend highly enough

Rated 5 out of 5 stars

Well deserved 5 stars! Great advice, super smooth from ordering to delivery and installation, a voice at the end of the phone or a phone call straight back to answer any queries.....installation team... See more

Rated 5 out of 5 stars

Excellent customer service and advice. Best prices which remained fixed during lockdown. Inspire FT2 arrived exactly as scheduled. Expertly installed by the UK Inspire Team who were very kind enough t... See more

Rated 5 out of 5 stars

Will and Hilary provide first rate customer service. I ordered a set of weights during the January rush and despite delays they kept me updated with the progress of my order and repeatedly chased the... See more

Company details

  1. Exercise Equipment Shop

Written by the company

Specialist providers of gym equipment for home and commercial gyms. Design, supply and installation service. Call us on 01494 952182 for expert help and advice, free quotes and designs for gym equipment from leading brands. We work with Technogym, Life Fitness, Hammer Strength, Jordan Fitness, Hydrow, Physical Company, Spirit Fitness, Sole Fitness, Origin Fitness, Stages Cycles and Schwinn.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Great service

Great service. Ordered a cross trainer Russell gave me very useful information about which cross trainer to buy.
Also after sales care was excellent.
Definitely recommend this company

8 January 2021
Unprompted review
Rated 4 out of 5 stars

Great service!

Bought the 'WaterRower A1 Studio Rowing Machine' from this website and couldn't recommend enough.

While I was surprised by the prices I found that they weren't much more expensive than anywhere else, and well worth it for the product, so well made and a great wooden finish to match with the rest of my home gym.
The delivery was quick and easy and the website even offered a comparison section to really help you choose the right product. Great service!

7 January 2021
Unprompted review
Rated 5 out of 5 stars

Great customer focus

Had a great experience with Ian and the team. They were great at offering advice as to which treadmill to purchase and offered a number of solutions at different price points. Went down to their store to try out some of the options as well which was appreciated during the Covid era.
Overall communication and customer focus were fantastic, would strongly recommend them.

5 January 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding products

Outstanding products, matched by excellent the highest quality service form people who as a customer when you talk them, one can't help perceive that they want to do a good job for you: and that why I keep going back to GymEquipment.

18 December 2020
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS

First Class
Many thanks to Ian for making the purchase, finance and installation of the Inspire FT2 so easy despite the considerable procurement difficulties posed by COVID-19. Ian kept me informed as to progress throughout and the whole process has been seamless. An absolutely first class service from start to finish. Thanks Ian

17 December 2020
Unprompted review
Rated 5 out of 5 stars

THANK YOU

Just to say thank you for the Inspire gym which arrived after so long on order.
The guys who delivered and set it up were fantastic,spotless,neat ,organised and very polite.
I love it,it is way better than I thought it would be and my Fitness instructor thinks it fits the bill brilliantly so I'm super happy.
Thanks for keeping me informed re the terrible delivery dates which were out of your control and for arranging a smooth and prompt installation when it did arrive.
Bryan

12 December 2020
Rated 5 out of 5 stars

Incredible customer service

I was incredibly impressed with GymEquipment. The service was amazing. Ian was extremely helpful and called me to discuss options and give advice on machines. I would certainly recommend them. All in all a great experience!

4 December 2020
Rated 5 out of 5 stars

Highly Recommend

Russell Dale at gym equipment was incredibly good at helping me decide what I needed and how my home gym could all fit together. The choice of equipment is exceptional and great quality at reasonable prices. And lastly, the delivery was well communicated, on time and assembled perfectly. Would highly recommend these guys!

15 October 2020
Unprompted review
Rated 5 out of 5 stars

Russell Dale at GymEquipment took keen…

Russell Dale at GymEquipment took keen interest in satisfying our rather very specific requirements and in the end our gym looks and feels great! We purchased a functional trainer and a treadmill from them and will come back for dumbbell rack and various weights. But GymEquipment also helped us to design the space and stand ready to provide assistance with mirrors and ballet bar. The quality of the machines, assembly, service, timeliness in the challenging Covid-19 environment and the overall care have been outstanding, we are very happy with our choice of suppliers. Keep up the good work! Alex, London

14 September 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a bike on bank holiday Monday, arrived by Friday. Clear communication and a really great service. New bike was installed with minimum fuss, and packaging taken away. Saving me hours assembling it and moving it into place.

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Great product and great service

Felt totally looked after ordering a Myrun treadmill. Great advice, great price, quick turnaround and delivery with the machine unpacked and set up as part of the purchase price. Could not ask for more. Russell was brilliant. Would definitely recommend GymEquipment.co.uk To anyone for your gym needs. Thanks

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Super Service - highly recommended!

What can I say other than super service from start to finish. Ian was extremely help sourcing the equipment I was after and kept me up to date at every step of the process. Christmas was even a day early when my equipment arrived 24 hours ahead of schedule. Very happy and would definitely to business again. Thanks.

6 August 2020
Unprompted review
Rated 5 out of 5 stars

I had a problem with my treadmill that…

I had a problem with my treadmill that I reported on a Saturday. After a phone call to Gym Equipment an email was sent. The job was actioned on Monday and job completed by midday on Tuesday. This was first class aftercare and customer services.

22 July 2020
Unprompted review
Rated 5 out of 5 stars

Great service from Gym Equipment

Great service all round. From listening and recommending, from delivery and installation. All done within the allotted time. Well done folks. Delighted with my new treadmill.

17 July 2020
Unprompted review
Rated 5 out of 5 stars

A personal touch and great communication

Russell listened to my requirements and offered me a good range of equipment at different price points in order to suit my budget. Collection/delivery options were also flexible to make the buying experience even easier. I am extremely impressed and shall be back for more!!

13 July 2020
Unprompted review

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