GYMGENETIX Reviews 146

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I ordered on the 4th April. It is now 16th April and I have not received any updates since last week. I have not received my order and it said the delivery would be 2-3 days. I tried to contact Gymgyn... See more

Rated 2 out of 5 stars

Quick dispatch and delivery. However the items were quite poor quality; one was faulty. One gym set had hand-wash only on the labels, but this wasn't marked on the item listing - I wouldn't have bou... See more

Rated 1 out of 5 stars

TOTALLY SCAMMERS, THEY WELCOME YOU ON THEIR SITE WITH DISCOUNT CODE AND ONCE YOU MAKE A PURCHASE THOSE ITEMS BECOME NON REFUNDABLE. SERIOUSLY PATHETIC, HOPE THIS BEDROOM COMPANY SHUTS DOWN CAUSE TH... See more

Company replied

Rated 5 out of 5 stars

I first started wearing Gym Genetix last year and I haven’t looked back since! It’s comfortable, sculpting and makes me feel great. They have so many colour options to chose from and it’s good as you... See more

Company details

  1. Activewear shop

Written by the company

Premium, Affordable Active Wear For Men And Women


Contact info

2.5

Poor

TrustScore 2.5 out of 5

146 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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2.5

All reviews

(146)

1 review in the last 12 months

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Rated 1 out of 5 stars

Order not received

I ordered on the 4th April. It is now 16th April and I have not received any updates since last week. I have not received my order and it said the delivery would be 2-3 days. I tried to contact Gymgynetix by instagram and received no response for a week.

4 April 2026
Rated 1 out of 5 stars

Today is Saturday 5th April

Today is Saturday 5th April, I ordered my item 16th March, I think that says it all. Bad service from this company and evri the courier company. I do not recommend buying from this company.

16 March 2025
Rated 1 out of 5 stars

I am not entirely sure how they get…

I am not entirely sure how they get away with it, but I have bought 2 pairs of leggings from here and when they arrived, they are just £6 Shein leggings with their logo stuck to the back
I know this because I have the leggings from Shein that I bought a while back and they are IDENTICAL

But please be aware, if you are buying anything from here over £15
Get them from Shein for more than half the price

8 July 2024
Rated 5 out of 5 stars

Perfect

Wow what a great company ..from start to finish everything went smoothly.The gym wear is a fantastic quality very flattering to boot.
Highly recommend.

7 April 2024
Unprompted review
Rated 1 out of 5 stars

Poor material

Very disappointed. I have ordered lots of items over the years and at times I was pleased. However this is now 3rd or 4th leggings I have bought from them and they’ve began to tear within first 2 uses. I only just got the leggings 2 weeks ago and wore them 2x. Very poor quality. Will shop with other brands. Customer service upon ordering was also not helpful at all as I was having issues with placing order.

14 December 2023
Rated 2 out of 5 stars

Slow customer service

Quick dispatch and delivery. However the items were quite poor quality; one was faulty. One gym set had hand-wash only on the labels, but this wasn't marked on the item listing - I wouldn't have bought otherwise. Between four items the sizing varied wildly.

Customer service is really slow and mostly unresponsive. I finally got a response to my return request 8 days after I submitted it. It's been a week since I sent the returned item by next day delivery; I know they've received it as I paid for next day delivery and proof of delivery. However they haven't confirmed receipt and I've heard nothing about my refund.

30 August 2023
Rated 4 out of 5 stars

Good Quality

Very prompt service, with quick delivery. Easy to use website with great offers and quality comfortable gym sets.
Will order again in the future!

13 July 2023

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