GymQuip Fitness Reviews 

81
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fast and efficient process for purchase, and delivery. Quality of the finish and materials in these gloves is high and they seem pretty robust, as you'd expect from Schiek, so I hope to get a lot of u... See more

Rated 5 out of 5 stars

I had an amazing experience with GymQuip Canberra. Dan & Sam went above and beyond to help me with a last-minute request for an event I was running. Their responsiveness and professionalism made a hug... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Horizon treadmill through GymQuip and there was a minor manufacturer fault which emerged later on. I contacted GymQuip and got through to Sam who followed up with the manufactur... See more

Company replied

Rated 5 out of 5 stars

Great products, service and prices. I couldn’t find what I needed anywhere else. Unfortunately they couldn’t deliver to an Australia Post Parcel Collect point, but the great staff called me and we wor... See more

Company details

  1. Exercise Equipment Shop

Written by the company

Established in 1993, GymQuip Fitness is Canberra's premier fitness equipment supplier. Servicing everyone from domestic home gyms or your ultimate garage gym fit out to apartment complex fitouts to full service 24 hour gyms. From the initial consult GymQuip is your end to end supplier. Designing your dream fitness space we can help from the rubber flooring to all the equipment you could dream of. GymQuip will help you achieve your goals. Buy direct from the importer and save money but cutting out the middle man. Brands that are available such as Force USA, Body Solid, Circle Fitness, Concept 2, Water Rower, Horizon, Spirit, Matrix, BodyCraft, PTP Fitness, Punch Boxing, Sting Boxing, Align Pilates, Schiek, HCE, BodyWorx and Nhord. A massive range of lifting support such as belts and wrist support will have you lifting safely and recovering quickly. GymQuip sells, delivers, installs and offers repairs and maintenance on everything they sell for the life of the product. Open 7 days a week, you can always reach out to a consultant to assist in anything you require. The Commercial Service Division can install your Apartment Gym quickly and professionally and provide Preventative Maintenance Agreements to keep your gym always working at its optimum and tailored specifically for your size complex. Servicing all of Australia from the 2000m2 showroom in Canberra, GymQuip is your one stop fitness shop.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.6

All reviews

(81)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great gym

Great gym , all you need to have a great workout, equipment well maintained.

7 July 2025
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Reply from GymQuip Fitness

Thanks for your review Giovanni, we strive to have our showroom in great shape for you to try before you buy! The retail staff will love this review.

Rated 4 out of 5 stars

The in-store team were great

The in-store team were great, able to help, able to answer questions.
We were directed to the website to make the purchase request, however, the website did not have the option offered in-store to have the item delivered and installed.
The delivery and installation could improve on their offering by confirming the delivery date (one day before) and to confirm on the day a likely delivery time. The was NO communication from the delivery team.

30 May 2025
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Reply from GymQuip Fitness

Thanks for your feedback Lee. You should have received an automated text from our delivery team both the day prior and while en-route, however this was not completed. We apologise for this error. We hope you enjoy your gear.

Rated 5 out of 5 stars

Great To Deal with, informative and Friendly

Great communication, well priced and the set up guys were very polite and even tested the equipment before they left which i appreciated.

12 June 2025
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Reply from GymQuip Fitness

Thanks for your review Trish. We pride ourselves on our install team. They are a level above.

Rated 5 out of 5 stars

AWESOME deals at GymQuip

Got an AWESOME deal on Body Solid G2B gym set. Also threw in the heavier weight stack. It's brilliant and i'm packing the muscle on! Great place to shop for home gym sets and other fitness products.

3 June 2025
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Reply from GymQuip Fitness

Thanks Joe Muscle - if that's your real name - enjoy your G2B gym... its one of our best sellers!

Rated 5 out of 5 stars

Excellent Service

I purchased a voucher and requested it to be mailed to me. I got a call from gym Quip offering to drop the voucher off to me at close of business as he lived in the neighbourhood. What service!!!

24 May 2025
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Reply from GymQuip Fitness

Thanks for the review Terese, we appreciate it.

Rated 2 out of 5 stars

I ordered weight plates because the…

I ordered weight plates because the picture of the product matched the ones l already have.
I was disappointed when they arrived bcz they looked nothing like the photo that was with the listing.

9 May 2025
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Reply from GymQuip Fitness

Thanks for taking the time to review Arthur. The listing stated that the photo was for illustration purposes only and were different colour. You are welcome to return the weights for a full refund.

Rated 5 out of 5 stars

Good service

Good service, advice and delivery was spot on

6 May 2025
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Reply from GymQuip Fitness

Thanks Darren, we hope you love your gear and will see you again soon.

Rated 5 out of 5 stars

Highly recommend

The sales staff were helpful on the phone with my enquiries. When I sent an email. Team member Dan responded quickly. I made a purchase on the weekend and it was sent Monday by truck to Victoria. Very impressed with their service. Well done team.

28 April 2025
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Reply from GymQuip Fitness

Thanks for the review. We hope you love your gear and will see you again soon.

Rated 5 out of 5 stars

Great service

The staff at GymQuip very helpful and the prices are very competitive

28 April 2025
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Reply from GymQuip Fitness

Thanks for your review Craig. We hope you love your gear.

Rated 5 out of 5 stars

Well explained purchase

Well explained purchase, the delivery was on time and they took pains to make sure the bike was properly set up and options were explained to my elderly mother

12 March 2025
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Reply from GymQuip Fitness

Thanks for the review Julie. We hope your mum loves the bike.

Rated 5 out of 5 stars

Convenient

The equipment arrived when I was expecting it to arrive which was very convenient. It was put together with no fuss and it works just as I had hoped. Thank you.

20 February 2025
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Reply from GymQuip Fitness

Thank you for taking the time to review us. We hope you enjoy your gear.

Rated 5 out of 5 stars

Incredibly helpful

Incredibly helpful, knowledgable and friendly team. Gave us a lot of advice pre-purchase, and have continued to support us in our first weeks of equipment use.

7 February 2025
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Reply from GymQuip Fitness

Thank you for taking the time to review us Liz. We hope to see you in store again soon!

Rated 3 out of 5 stars

Service was good

Service was good, but at no time did they say they dont assemble unless you pay extra

16 January 2025
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Reply from GymQuip Fitness

Thanks for taking the time to review. Apologies for the lack of communication regarding our delivery service. We charge $99 for delivery in a box and delivery and assembly ranges from $175 depending on the product which includes rubbish removal. If you require your product to be assembled please reach out to our team and we can arrange asap.

Rated 5 out of 5 stars

Quality

Quality equipment

18 January 2025
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Reply from GymQuip Fitness

Thanks for your review Steven, We hope to see you again soon.

Rated 5 out of 5 stars

Staff were wonderful in helping with…

Staff were wonderful in helping with delivery, as we ordered from interstate. The product themselves were super high quality, as is always the case from this store. We are repeat customers!

3 November 2024
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Reply from GymQuip Fitness

Thanks Zoe, we hope to help you in the future.

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