Fast delivery and well informed on progress of order with good price. However, I've ordered a crest T shirt on 2 seperate occasions and the overall length is a little short, made worse by both T-s... See more
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Company details
- #119 of 125 best companies in Activewear shop
About Gymshark
Written by the company
It’s not our goals that unite us, but the things we do to achieve them. Because although our training grounds and end goals might be different, sweat is our sport. And we’re a team of individuals who know that to go further, we go together.
*Conditioning is everything we do today to prepare for tomorrow.
Contact info
GSHQ, Central Boulevard, B90 8AB, Solihull, United Kingdom
- support@gymshark.com
- gymshark.com
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Fantastic quality of clothing for a…
Fantastic quality of clothing for a reasonable price.
Sizes are great and material is comfy and stylish
Fast delivery excellent stuff 🙌
Very good customer services
Very good customer services. Gym kit arrived fast and good quality. Cant want to try out next week in the gym.
Website is easy to navigate
Website is easy to navigate, and images & descriptions excellent 👌 I’m new to Gymshark this the second time of ordering , my only issue is having to either return and re-order or order two sizes because of having to gauge sizing against say another brand. However the returns policy is super easy and the refunds extremely quick, just one issue last time with a slow return refund which concerned me, but having spoken to your help line issue resolved within 24 hrs. So overall an excellent experience from start to finish. All items are top quality and are as described, just getting the right size “ Thank You”
Good discount and loved all my outfits.
Gym shark has horrible customer service…
Gym shark has horrible customer service and their return policy is the worst. I ordered a couple of things from them and the T shirts were okay and the accesories are cute but their leggings are see through and its very cheap material. You cant even write a review on their app. I dont think I will order anything from them moving foward. Fabletics has way better quality!!!
customer service not great
Although items are of good quality, when issues arise, their customer service is hard to reach as they do not have phone lines just online chat and emails and so there is a delay in getting them to help you
Bad delivery service
Bad delivery service - delivery being delayed. Lack of assistance from the customer service team... they were replying but they were always pushing me to contact the courier. The courier is running on a "zero transparency policy". It is impossible to contact the courier. I will probably not order anything again, just because of the headache that they have offered me on the last order.
Love the brand
Love the brand. Love the styles and the fits. Great customer service.
Top job. Keep it up.
Great clothes Great company
Great clothes, Great company. Very good quality and last a long time, also true to size. Shipping was good and came within 3 days.
Best Gym Clothing Available
Second time shopping with Gymshark and I'm very pleased with my purchase. The quality of the goods is excellent. The fit is always really good and if my previous purchase is anything to go by, the durability of their gym clothing is fantastic. It always consistently performs well in the gym in terms of keeping me cool and it holds up really well, wash after wash.
They’ve gone downhill and fast! Run whilst you can!
They’ve gone downhill and fast! The quality of the clothing is genuinely horrible; both fitting and material-feeling. I have an old Gymshark T shirt (arrival) which I really loved (kicking myself I didn’t buy loads at the time.
I re-ordered recently and it’s just horrible. It’s disgustingly fitted. Whoever was in-charge, needs dismissing. They’ve don’t have sight of what customers need; it feels like it was designed by a narcissistic freak who just wanted to cement their role in a company by trying to be “innovative” e.g. adding shit for an accolade at an appraisal. The delivery service has also changed, I returned the items but still haven’t received a refund despite 2 weeks of it arriving at a hub?
Overall, a series of poor experiences. Shame on Gymshark management. I will not be returning as a customer unless I’m guaranteed of its quality again.
Their competitions are producing some great stuff at a fraction of the price too - not sure I’ll ever return actually!
Great product and fast delivery
Quality clothing at good prices
Quality clothing at good prices, son only wears gymshark clothes
Check your bank statement!
My return was processed in early May, but due to a system error my £178 refund wasn't actually issued until I contacted customer support almost two months later. The refund was resolved promptly once I raised it, but the issue only came to light because I checked my statements myself. Customer service apologised but declined any meaningful goodwill gesture.
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