While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Bought some equipment from them for my new gym and inmediatly regretted it!! Not only did the products I purchased arrived late but with missing pieces. Would not recommend.

Rated 1 out of 5 stars

Ordered dumbbells in late December with an original due date of early January. Not only did the dumbbells not arrive but they also didn’t communicate they would be delayed. The delivery date kept gett... See more

Rated 1 out of 5 stars

So far, they are absolute trash! Ordered a barbell in mid April and charged immediately. When that happens you're #1 excited because you're usually not charged until item has shipped or #2 you just go... See more

Rated 5 out of 5 stars

We wouldn't buy our gym equipment from anyone else, David is fantastic to work with! He accurately assessed our needs and made suggestions; we did our research and then purchased the items based on on... See more

Company details

  1. Exercise Equipment Shop
  2. Sporting Goods Shop

Information provided by various external sources

Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.


Contact info

1.9

Poor

TrustScore 2 out of 5

598 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and reliable

They made the purchase, delivery and install very easy. This was our third purchase through the Gym Source and have always been satisfied.

13 April 2017
Unprompted review
Rated 5 out of 5 stars

We wouldn't buy our gym equipment from …

We wouldn't buy our gym equipment from anyone else, David is fantastic to work with! He accurately assessed our needs and made suggestions; we did our research and then purchased the items based on on-line customer and professional reviews. All 3 purchases were wise investments and have helped us to make an important lifestyle change. David is friendly, knowledgeable and follows through on his word. We've also found Gym Source's prices to be excellent! Would very highly recommend :)!

13 April 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone

13 April 2017
Unprompted review
Rated 4 out of 5 stars

My buying experience was phenomenal

My buying experience was phenomenal. I will never buy any gym related items from anywhere else just because of that. Sales rep was extremely helpful and patient and answered my questions. Made recommendations and he was very knowledgeable! I ended up buying a cable gym and an Arc trainer, both are excellent quality machines.
The only reason for 4 instead of 5 stars is the delivery experience. The guys who delivered and setup up the equipment were obviously tired, they scratched the walls and one of them was rude at times. After they left, I went to our driveway to find out they left behind pieces of wood and 4 large screws that would’ve ruined my tires if I drove over them with my car.

13 April 2017
Unprompted review
Rated 5 out of 5 stars

Excellent and HONEST service

Excellent and HONEST service. Kept me within my budget and didn't try to "oversell." Highly recommend. Only place I will buy another treadmill from. (The quality of the treadmill we got is excellent so, I probably won't be back for a while.)

13 April 2017
Unprompted review
Rated 4 out of 5 stars

Peabody, Ma store

People in the Peabody, Ma store are very friendly, professional and knowledgeable about there products. I am a disabled vet and would recommend them to anyone.
The delivery came and was setup and trained me on the use of the treadmill.

Thanks for asking
Jim Webster

13 April 2017
Unprompted review
Rated 5 out of 5 stars

The place to buy a treadmill

The sales experience was helpful and comfortable. The True Treadmill is perfect for our needs. The delivery and set up went without a hitch. I'd recommend Gym Source and True Treadmills to anyone without reservation, in fact I just did last week.

12 April 2017
Unprompted review
Rated 5 out of 5 stars

Good purchase experience

I did some homework on the internet before going into the Manhasset​ store with an indoor rower in mind. The sales manager was very helpful and made the process quite easy. I consider any home gym equipment purchase a long-term investment and am glad that I bought the Cybex Hydro Rower from a real person instead of online. Delivery and installation a week later were smooth and professional. Gym equipment is one of those things that Amazon will have a hard time replacing. And I have been very happy with the rower, so is my 3-year old daughter who actually enjoy using it!

12 April 2017
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall. I bought the Powerblock U90 Stage 1. Exceptional product, will buy Stage 2 and 3 from gym source. Friendly and knowledgeable staff all around. Thank you.

12 April 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look