Gymstop.co.uk Reviews 

Got a cracking deal on some past dated whey, unfortunately when it arrived it was in 825g tubs, as opposed to 1.1kg tubs as advertised. I contacted Gymstop and they quickly rectified the issue to my satisfaction. I'll be back.

Whilst the product I ordered was unsuitable, I emailed over to inform of this and David supported instantly to provide a refund which was much appreciated. It can be frustrating when there is no phone number for a company but it did not matter, as their service was on point.

placed order for 6 protein tubs, unfortunately 2 of the tubs were damaged in transit and leaking. emailed their help@ email and David refunded the 2 tubs promptly. good customer service and would use them again. its a shame there was damage but how they dealt with the situation would make me buy from them again.

Used them before.Was fine.Ordered goods again.Some of the goods where missing.Contacted them by email for refund on missing items.They offered les money than the missing goods where worth. Unreliable dodgy company. DONT USE THEM!! Refund still not in bank account yet too. Re reply your refund was less than the missing goods and no refund yet.Donate refund too charity if you like.Simply will never use you again.now sent me a email asking what the problem is as tho i have not discussed the problem before.joke customer support..finally got email stating refund granted and in my bank

I ordered some protein and as Part of the promotion they were giving a free shaker and creatine (as advertised). I recieved the protein shake and the didn not recieve the creatine which is the main reason I made the order, in recieved some other supplement.

When I complained online, it was rejected and dismissed. I only wanted to know how to return the other supplement and get the creatine and it was dismissed.

Please avoid at all costs, the promotions are not accurate and only used to drag people to order.

AVOID AVOID AVOID

Placed a order still haven’t received it 2 weeks later. Emailed to get an update, said they would look into it & haven’t heard anything else

The best company !
Why? Because:
- Very Correct
- Fast
- Exellent Costumer management
- Great Price

I ordered and paid for two boxes of protein bars. Only one box arrived. Company said they would look onto it but had no reply since.

Ordered and paid for a 2xxl water bottle. Sent an email about dispatch time as it took over a week and hadn’t have any updates except a generic “we will reply blah blah” from a bot. Never got a reply. When the order arrived they’d sent the wrong bottle, an xl instead of a 2xxl which I ordered for a reason. Won’t be using this company again. Would have been quicker and easier to just go and buy one from a shop. Sent a complaint email, got a bot.

This is a wonderful company. Thank you!

Never had an issue with these guys, takes a couple of days to dispatch but it’s always spot on an always been the next day.

Excellent service, communication and delivery!

Quick shipping and great cheap products still of high quality

Easy to order. Great Selection of products. Loads of different brands. My experience was A1. Gym stop replied to emails with urgency and was very helpful.

I was waiting over a week to get my parcel to be post it. Parcel is missing now and I have sent couple emails but no response. Terrible customer service.Dont order from this company

Great all round service. Quality product received as it should be 👍🏼

Cheap out of date line, and reliable customer support. Had the wrong thing shipped to me once but customer support quickly sorted it out and shipped the right thing back to me again.

After my order had supposedly been ‘delivered’ to me by one of the well known delivery companies, I contacted Gymstop to ask if they could help. Their representative went out of his way to send me a replacement without any quibble. The replacement order arrived as he had told me, within 48 hours of my initial contact.
What a great experience, a trusted company that I will reuse and tell my family and friends of my experience.
Well done Gymstop.

Easy to order goods arrived very quickly and nicely packaged. Very good value dog treats especially as i have 3 dogs who love them.