While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided. Many people highlight the team's politeness, helpfulness, and excellent communication throughout the process. Reviewers frequently commend the quick response times and the ability to schedule work promptly. The pricing is often noted as competitive and offers great value for money. People also appreciate the thoroughness of the work, with issues being identified and resolved effectively. Many consumers express strong recommendations and intend to use the company for future needs.

What people talk about most

Service

People report positive experiences with service, consistently praising the high quality of work, transparent... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient service.... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and fair pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is at top class. We are so glad to find H3GS after previous company messed us up. We contacted H3GS on Tuesday night, by Wed Amir is in our house and give us all the necessary information... See more

Rated 5 out of 5 stars

I couldn't fault Amir and his team. When our boiler broke, they were here in under two hours and then next day installed a new boiler at a very competitive price. The communication was second to non... See more

Rated 5 out of 5 stars

Absolutely top notch. Amir and Hamed were quick to come round, super transparent with options and were flexible in moving things around to fit our schedule. Very professional. Can’t recommend highly e... See more

Rated 5 out of 5 stars

Highly recommend. I contacted H3GS late on a Monday evening about an underfloor heating breakdown, and Amir came out on Tuesday morning. The callout fee was very reasonable especially given the turnar... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(61)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team at H3gs were very…

The team at H3gs were very professional, quick and helpful. Amir went above and beyond when another issue arose and ensured that the team could come back the next day to sort it. Very satisfied.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with H3GS…

I had a great experience with H3GS Heating! Their team was professional, punctual, and very friendly. They quickly diagnosed the issue with our heating system and fixed it efficiently.
What I really appreciated was how clearly they explained everything—they made sure I understood what was being done and why. The work was neat and thorough, and their pricing was fair and transparent. I never felt like I was being overcharged.
Overall, I’m very satisfied with their service and would definitely use them again in the future. Highly recommended to anyone looking for reliable and high-quality heating services!

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Amir and the team

Great service from Amir and the team, they came out quickly, communicated clearly, and were always professional.

Can’t fault the work they did to replace our boiler, and repair our stopcock and radiators. Wouldn’t hesitate to recommend them.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Professional, organised, friendly. …

Right from the start the service we revived was professional, friendly and totally transparent. We were looking for a complete combi boiler fit and bathroom plumbing job ASAP. Work was discussed, organised and executed quickly and very well. Communication was great throughout and the guys are very approachable and reliable. Oh, and adaptations were worked around with no fuss. Highly recommended. Took a great deal of stress of our plate.

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding new boiler installation

Amir and his colleague recently installed our new Vaillant boiler, and we couldn’t be more pleased with the experience. From start to finish, they were responsive, clear, and communicative – a refreshing change from many of the tradespeople we’ve encountered in London.

The quality of their work is outstanding. They took great care in the installation, and the boiler runs perfectly – it’s so quiet we hardly notice it’s on! Their professionalism and attention to detail really stood out.

I wouldn’t hesitate to call them again for any boiler or plumbing work, and I’d absolutely recommend them to anyone looking for reliable and trustworthy engineers. An excellent experience all round.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

They were simply great...gave me all…

They were simply great...gave me all options available and carefully explained all the pros and cons of each option.
They changed my boiler in quick time and after they finished...they ensured everywhere was properly cleaned up and arranged.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We had an excellent experience with H3GS Heating. The heating service engineer was professional, efficient, and completed the repair without any delays. The company is highly responsive, accommodating urgent appointment requests with ease, and proving to be completely reliable. From start to finish, the service was seamless, and we felt reassured that our heating system was in good hands. We would definitely recommend H3GS Heating to anyone in need of a trustworthy and efficient heating service!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

H3gs were recommended to us after our boiler packed in. They were responsive and gave us a quote upfront (something we've learned to appreciate!). They sorted the problem quickly and we had hot water within no time!
On their recommendation we booked in a service which was completed promptly. We will definitely be using them again!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Amir and his team were extremely responsive, highly professional and very helpful. They were able to sort out a replacement boiler and fix underfloor heating within less than 12 hours notice.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Water Pressure Problems

Amir visited my property and was able to locate the problem regarding the water pressure for both the hot and cold water. [unlike the 2 previous plumbing companies who advised to call another plumber] Having recently had a new boiler installed Amir gave a couple of suggestions to resolve the problem. Over the weekend Amir worked on a plan on the work required for a new water feed into the property. Within 4 days Amir was available to proceed with the work replacing the normal gas boiler with a combi boiler and new water feed for the property. I would recommend H3GS Heating, they gave me advise how they could resolve the problem and the work they would be doing. They were very professional, kept the property tidy whilst doing the work.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Good job, nice people

Elderly parents needed a new boiler. Visit and quote done quickly. Had text conversation about suitable thermostat. So communication was excellent. On day, arrived as agreed, stayed late to finish the job and tidy up. They were understanding of my payment delays due to Barclays. So nice people to do business with. Also, I later decided the thermostat was not in a convenient place and they came back and re positioned it the next day. Highly recommended.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We were recommended H3GS by a neighbour and their service has been incredible. Amir and his colleagues are responsive, reassuring and efficient. Amir took the time out to explain everything clearly and kindly. I would highly recommend them to anyone who needs a reliable and efficient service done to a really high standard.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Recommend and will use again

Would definitely recommend H3GS and will be using them again. Our boiler stopped working and the team were super responsive. They were able to come and help me fix the issue the same day at a resonable price.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

My hero in an emergency

I can only mirror what has been written in the review below. H3GS is a fresh breeze of air and restored my faith in tradesman.
Twice I used H3GS. Once for a real emergency of water escape, the 2nd time to replace parts of the water supply. Both times H3GS delivered professional service. Amir was quick, calm and kind. He took the time to explain the situation with such great energy and gave me great guidance in what to do if I ever experience escape of water again. Its very refreshing to learn something along the way.
I can strongly recommend H3GS and wish them great success for their business.

Thank you once again for arriving so quickly and fixing the situation in my emergency.

23 December 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look