Hack The Box Reviews 351

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its high-quality content, challenging labs, and well-structured learning paths, making it an excellent resource for cybersecurity education at all levels. Many users highlight the positive impact on their skill development and career progression, appreciating the practical and engaging nature of the material. The customer service is frequently described as top-notch, with quick, helpful, and personalized support. However, some customers have noted occasional connection problems and performance issues with the platform, describing it as slow and having a messy interface. A few people also mentioned that the inflexibility of test answers can be frustrating, sometimes requiring very specific wording that leads to guesswork rather than genuine learning. Additionally, some reviewers were dissatisfied with the customer service not being available in multiple languages.

What people talk about most

User experience

People report positive experiences with user experience. Customers praise the platform's intuitive and... See more

Technology

Clients share positive opinions on technology, highlighting its effectiveness in shaping careers and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising its efficiency and helpfulness. Customers... See more

Website

Customers had positive experiences with the website. Many reviewers praise the platform as intuitive,... See more

Quality

Users describe positive interactions with quality. Customers are thrilled with the content's quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Been using Hack The Box for a while now and honestly, it’s solid. The platform runs smooth, no annoying bugs, and everything’s well organized. Whether you're into web, reversing, pwn, whatever—the... See more

Rated 5 out of 5 stars

I always loved the hackthebox community. From long time i was away from my learning. But i was looking for all the contents they are publishing and making that content enjoyable. Recently i started ag... See more

Rated 5 out of 5 stars

Massive thanks to nar1k0, PoURan, Stefan, Tejas, Diablo, Staol, Sh3ll, htblxck, and Andreas. I had a very complicated issue, and this amazing team solved it with precision, speed, and professional... See more

Rated 5 out of 5 stars

10/10 experience. These people not only provide one of the best quality learning worldwide, at a decent price, but they are also nice and helpful. One of the companies that build trust, use HUMANS a... See more


Company details

  1. Software company
  2. IT security service
  3. Education Centre
  4. Software Training Institute

Written by the company

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 3+ million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.


Contact info

4.8

Excellent

TrustScore 5 out of 5

351 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Thanks HTB for making this platform

Thanks HTB for making this platform, I really enjoy learning and this is very important, you have the best modules for beginners, I bust my knowledge and I am more confident in going more further. Thank so much 😊.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

HtB is by far the best portal where you…

HtB is by far the best portal where you can hone your skills and learn new tricks.
In Academy pretty much every lesson of every module has a dedicated VM in which you can actually try what you are learning, and a Skill Assessment at the end of the module that will keep you busy practicing what you've learned for a while.

Still, even though the platform is classified as 'beginner to advanced', it is strongly recommended not to start from scratch here, but to have at least some basic knowledge in the field of cybersecurity before starting the Academy

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality training

Amazing quality training in a variety of subjects. Truly, the knowledge I have gained from HTB and HTB Academy over the years has taken me to the next level of expertise, and it's only growing. Can't wait to see what else these guys have in store in the future. Also I LOVE that they auto export CPE's to your ISC2...my CISSP is currently at 300+ of 120 CPEs mainly thanks to HTB.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

HTB is such a great resource

Hack The Box is a great platform with a great team supporting it. I've found it to be a very good resource for both learning new skills and brushing up on old ones. If you're thinking about trying HTB, just do it.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Le SAV nul... Le service général bien

Le service proposé est très bien.
Le service custumer est un vrai problème.
On prolonge mon abonnement sans mon consentement, impossible de supprimer mon moyen de paiement et d'annuler l'abonnement.
Et réponse du service client pour savoir comment faire :

Hello, thanks for reaching out!
My name is Stefan.

We apologize for the inconvenience, but, at the moment, our support is available in English only. Could you please resend your question in English so we can assist you as quickly as possible? If it helps, you can use a translation tool like DeepL, or any other of your preference, and include any screenshots or error messages.

Thanks for your understanding!

We will be waiting for you!

Stefan

Je vous laisse juger de la pertinence de la réponse. Pour ceux qui ne parlent pas anglais.
Je résume : je ne comprends pas votre message en francais merci de le traduire et nous le renvoyer....
C'est la première fois que l'on me demande de traduire un message sur un SAV...
Je trouve cela limite honteux surtout pour une plateforme à la pointe de l'informatique...

The answer give after the traduction was perfect so the service work very well

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Best cybersecurity learning platform

HTB is always my go to platform when I want to sharpen my skills and learn new techniques. Their academy is one of the best resources I’ve come across, even for a total beginner. Each time you complete a lesson they have labs where you can apply all the detailed theory. This platform always keeps me motivated to stay curious and helped me so much in my career.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

I’m very happy with HackTheBox

I’m very happy with HackTheBox. I use HTB Academy almost every day, and I’m planning to subscribe to the paid content soon to advance my cybersecurity studies. The lessons are complete, well-structured, and truly challenging. Highly recommended!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Security training made entertaining

For anyone considering Hack The Box let me just say you should do it. The customer service is top notch. The team at Hack The Box is extremely professional and willing to help in any situation. And the platform as a whole is extremely helpful for pen-testers at any level of experience. 10/10 i recommend HTB. Whether pen-testing is a hobby, you're a student, or a professional looking to refresh some skills in a fun competitive environment you will find something to your taste here.

19 November 2025
Unprompted review

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