Hackworthy & Sons Ltd Reviews 209

Absolutely amazing, from initial meeting to the end of the move. Superb and professional. I Highly recommended this team. Very fair pricing in my opinion. They supplied all boxes, paper and tape you could need and said if we needed more they’ll bring them. On the day of the removal, the team were prompt and ensured the areas were covered with floor protection, they were very professional and swift. They made moving even the heaviest items look very easy, which I can assure you is not with my furniture. I gave the team some refreshments(cans of pop and Kit Kats) and they were happy as Larry.
They made it all look very easy and were calm and reassuring, nothing seemed too much trouble at all, which took the stress out of the removal. Once clear, they removed all the protection and saddled up the lorry for the onward journey. They arrived at the destination after their lunch, raring to go, even though we were slightly delayed obtaining keys, they were not at all bothered. The team laid full protective covers into the house and up the stairs and then began unloading and positioning furniture and assembled beds where we wanted them. They made it look so easy, and nothing seemed too much trouble. The team stayed onsite until we were satisfied and then removed all the protective flooring, packed up and departed after sorting the paperwork.
I was VERY impressed from start to finish. The team were impressive with the slick way they moved us and I would not have any hesitation in recommending them. WORTH EVERY PENNY in my opinion.
Thank you.

Hackworthy’s made our moving day as stress-free as possible. The lads were professional and moved everything efficiently with lots of care. We would 100% recommend.

The men were respectful and polite. They looked after both us and our belongings and made the move as easy as possible. I am very grateful for all their hard work.

From day one everyone was kind and helpful, in our 70s and 80s moving house after 50 years was daunting but the lads were excellent and professional and made the whole experience much less traumatic. We certainly made the right choice and Adrian was the first contact and deciding factor.

Lovely bunch of movers, worked fast and hard! Cant rate them enough!

The three removal men were exceptional and went beyond just moving our furniture. Especially grateful for them taking furniture up the spiral stairs to the upstairs bedroom, was a difficult job
Thank you so much

Excellent service, very polite and great job by Rob and Patrick Plymouth code BDW734.

They have been 3 times this year due to defective sofas from SCS but Rob and Patrick have been brilliant everytime

Had a sofa delivered today by Rob and Stuart went above and beyond very professional and carried out everything we asked them to do

Well done Rob and Stuart BDW738

We had are Sofa Delivered by Hackworthy and Sons Very professional and helpful as each time they delivered from a very crap company Scs only took 5 delivery's, from Hackworthy and Sons each time the Driver Rob & Patrick we're very helpful and professional and went above and beyond with there customer service skills they are credit to their company. Thank you very much for everything would highly recommend this company.
Thanks again to Rob and Patrick⭐⭐⭐⭐⭐.

Cheers
Jason and Sharon.
BDW 734

Moving house is a trauma... that's what they say, but my house move was made easy by Hackworthys. The three lads who did the move for me were polite, engaged and super-helpful. They were relaxed and actually sang most of the day! I cannot recommend them enough...fantastic!

From start to finish, Hackworthy provided an amazing service. They coped as we changed our removal date several times (due to our buyer's delays!)
The packing service was more than worth the money - two highly professional staff arrived and introduced themselves. After a brief tour of the property they packed in double-quick time. They were joined by a third colleague the next day to pack our (overly-full!) garage and cleared this quickly too, including finding and cleaning a cool box and emptying the fridge! After a short wait for keys, everything was unloaded in a mere three hours to the rooms of our choice, including moving things between rooms when we changed our minds.
Nothing was too much trouble (or, it seems, too heavy!) and everything was packed so securely and carefully that our entire contents has arrived undamaged.
I cannot recommend Hackworthy highly enough. Hopefully we won't be moving for a long time, but if we do I know exactly who I will be calling.

had 2 vans which arrived earlier than expected which was great. everything was loaded up ok for the short drive to get to our new home(which was only a mile away), this is where it swiftly went south due to the incompetence of our solicitor. After vacating the property we discovered that our totally incompetent solicitor had taken the morning off so no completion was done hence having to sit patiently outside the new house for almost 4 hours. the guys were great about this i guess they're used to this sort of thing happening. Hackworthys were great and sent extra guys to help with the unloading faster and we were all in by 6pm. thanks for being so patient and making sure everything was put where we wanted it. they helped make a little less stressful.

I used this excellent family-run company to move house in October 2022. It was complicated as half of our furniture went into storage for 6 months. The staff at the storage unit and the removal men were all outstanding. A special thankyou to Paul Deacon, Dan James and David Lawson. And an extra special thankyou to Adrian Foster who helped coordinate everything so meticulously. Outstanding company with exceptional customer service.

Friendly and helpful on phone and team virtual assessment. However, the 2 vans loaded with my belongings arrived at different times and so all my boxes were put into cottage first, they should have waited for their 2nd van which contained my furniture because there was no room to put my furniture in the right functional place in the small cottage I have moved to. I also couldn't put down all my rugs. Why didn't the 1st van team wait for their 2nd van to unload floor coverings first, with furniture then let the boxes be put into each room in the right place, it's not rocket science.
I now have a stressful situation of trying to move massive heavy boxes which they packed to attempt to move my furniture on my own into it's right functional space. This oversight of Plymouth Hackworthy team has left me disappointed and the moving stress has doubled, I payed for their help not hindrance.
I was on site to lend a hand at the moving out end, my parents were at the other end to direct your team. My father was very upset that the first van containing furniture arrived late and after the second van arrived first who rather than waiting for furniture and carpets to go in first, all labelled by myself as to where to go, the first van unloaded filled my new place with boxes, so that when furniture arrived there was no room to put down big carpets and place furniture in correct place, even though my Father tried to instruct.
The removal men had to dash off back to Plymouth, they weren't even Hackworthy people but had been contracted in.
I have received a phone call from Hackworthy offering to remedy the situation, it would have taken hours and a team to do so, I was and still am stressed and exhausted, I didn't want to see the men who'd made moving such a nightmare for me. One of my chest of drawers is still stuck in my former cottage, I need it but they couldn't remove it, my friends managed to get it in and up the tight staircase without damage to the property when they helped move me in.

Everything went to plan - they made our move light work as they moved everything. Respectful and friendly operatives.

Difficult move down 4 flights of stairs, but the guys got it done.
Sofa stuck but they did their utmost to get it out.
Very pleasant and upbeat despite a difficult situation.
Many thanks

Excellent customer service. Brilliant.

Very good staff with great experience. Nothing was too much trouble. On the day of our move there was a delay in getting the keys to enable us to move in. The van arrived at 8.30am and because of the delay stayed until completion of the move at 7.15 pm. The staff showed great patience and displayed a good sense of humour throughout the day. They constantly reassured my wife and myself that everything would be fine - even though sometimes during the day it looked as if the delay would result in our not being able to move on that day. Great effort. Great team.

They are not the cheapest, but I believe you get what you pay for and moving house is such a stressful time, we greatly appreciated the professional and friendly service provided by the team. Their can do attitude and calm approach to the inevitable hitches really helped keep us on track. Nothing was too much trouble and after a 3 day move including packing service, it felt sad saying goodbye! Would highly recommend 😊

The team at Hackworthys were excellent and helped me move house by providing an organised and efficient service delivered with smiles and reassurance. Thank you so much to the team on the day Tom and Rog and to the office and survey team who were proactive, friendly and responsive to my every need for a seemless house move. I would not hesitate to use Hackworthys again and will recommend them to everybody as not only were they competitively priced the service was second to none!