Hair + Me Reviews 

3,653
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,988 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online questionnaire is very simple to complete and that their tailored products arrive quickly right to the door. Many people deeply appreciate the thorough consultation process and notice very positive improvements in their hair volume, thickness, strength, and overall appearance over time. However, some people mentioned that they unfortunately experienced absolutely no noticeable changes in hair growth or retention after using the treatment for several months. A few other people also felt that postal shipments occasionally took a very long time to arrive and caused considerable frustration.

What people talk about most

Product

Clients share positive opinions on product, noting that medications and capsules are easy to take and... See more

Quality

Consumers find quality to be positive, highlighting noticeable improvements in hair thickness, strength, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the simple online consultation... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipments that often arrive... See more

Service

Users describe positive interactions with service, highlighting a thorough and easy consultation process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy process to order, quick delivery. Was referred by a friend who recommended the product. Only in first week of taking a daily tablet so can’t comment fully on outcome. However, have noticed less h... See more

Rated 5 out of 5 stars

Whilst the quiz is quite long and requires taking photos, they do seem to take time to genuinely review it - your prescription gets confirmed within a couple of days so they seem to manually review it... See more

Rated 5 out of 5 stars

I reached out to Hair+Me for information and guidance regarding hair loss. I am perimenopausal and over the last year, noticed increase in hair shedding especially when washing my hair and thinn... See more

Rated 5 out of 5 stars

Absolutely amazing service, the process of getting my treatment was extremely thorough, yet very easy to work through. I recieved my tablets quickly and began the process immediately. I’m only a coupl... See more


Company details

  1. #79 of 106 best companies in Hair product shop

Written by the company

Start tackling your hair goals and beyond with our online dermatology consultation.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.3

All reviews

(3,653)

2,843 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely stunning packaging

Absolutely stunning packaging, smells great and was such an easy process. It’s only been a couple weeks for me but absolutely no side effects with minoxidil. Great deals too on offer!

14 August 2026
Rated 5 out of 5 stars

I signed up for hair treatment and got…

I signed up for hair treatment and got prescribed Minoxidil. I know it’s a six month journey but it’ll be worth it! I felt the right questions were asked, and I was given the treatment that I needed. Excited to see how it develops. Delivery took around 3 days.

14 August 2026
Rated 5 out of 5 stars

Online process

Really great application/consulting process, quick but thorough to get the best treatment for hair!

14 August 2026
Rated 4 out of 5 stars

I am currently in my first month of…

I am currently in my first month of using the Hair Me products, specifically the minoxidil tablets. It might be too soon to expect to see results. A friend of mine recommended these products to me, and he observed results after a few months of use.

14 August 2026
Rated 1 out of 5 stars

Good luck trying to contact this company.

I am extremely disappointed with the lack of service from Hair + Me. I placed an order for treatment, but it has not arrived and the tracking hasn't updated.
What makes this far worse is the complete lack of customer support. They have no live chat and no telephone line to reach a human being. I submitted an email and waited past their promised 24-hour response window without any reply. I even reached out via Instagram Direct Message and have been completely ignored.
It is completely unacceptable to leave customers stranded with zero communication, especially when handling medical treatments. I need someone from management to contact me immediately, locate my package, or issue a full refund.

14 August 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi Melanie,

We’re really sorry to hear this - and completely understand your frustration. This isn’t the experience we want you to have.

Please can you send us an email at hello@hairandme.com and we will promptly investigate the status of your order.

Thank you for your patience so far. We’ll do everything we can to resolve this quickly for you.

Best wishes,
The Hair + Me Dermatology Support Team

Rated 1 out of 5 stars

Please stop trying to take money from…

Please stop trying to take money from accounts I did not sign for future payments I only wanted to try the sample

13 August 2026
Hair + Me logo

Reply from Hair + Me

Hi there,

Hair + Me is a subscription service that will automatically renew after your initial order. You have the flexibility to cancel your subscription at any point, including during your first month.

Please can you send us an email at hello@hairandme.com and we will assist you with this.

Best wishes,
The Hair + Me Dermatology Support Team

Rated 5 out of 5 stars

Too early to say about if the product…

Too early to say about if the product is helping. However I do like the way the survey was easy to complete, that it has been tailored to me. The information available to make a well informed decision The product arrived very quickly, it's easy to take.

13 August 2026
Rated 5 out of 5 stars

Great purchase!

Quick to receive it, the packing and the personalised capsule is a sweet detail. So far so good with taking the tablets. Good to know that the tablets are based on my personal info I gave, gives you more confidence and hope.

12 August 2026
Rated 1 out of 5 stars

Ordered two products one came the other…

Ordered two products one came the other didn’t when the second product came it had a week untill it was out of date of use was meant to be months treatment I used and had a bad reaction. I requested to cancel subscription via email as that is only option given it has been months and the company is still charging me for a product I don’t want

11 August 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi there,

We’re really sorry to hear this.

Please can you send us an email at hello@hairandme.com and we will assist with this.

Best wishes,
The Hair + Me Dermatology Support Team

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