Hairshopeurope.com Reviews 

4,202
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I made the purchase Nov 6,after almost 1 month, today customer service confirmed that this week maybe will be shipped due to logistic issues! Poor communication,disappointing..

Company replied

Rated 5 out of 5 stars

I was first introduced to and used the microfibers in Spain. They worked brilliantly and so I ordered more via the Internet when I returned home. This was delivered within the last few days and I have... See more

Rated 5 out of 5 stars

the latest packages of toppik that I bought last much less and the microfibers do not come out the same way again from the package dispersing unnecessarily with the previous packaging immediately I ob... See more

Rated 5 out of 5 stars

Excellent customer service. I live in The United States and the product I purchased is not available in the United States. The shipment is quick!

Company details

  1. Skin care clinic

Information provided by various external sources

Vendita di prodotti per il benessere della capigliatura, trattamento delle calvizie e caduta di capelli

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Written by the company

Spedizione Celere e Discreta
Ti Consegniamo in modo discreto e riservato in 1-2 giorni lavorativi in tutta Italia con corriere espresso. Spese di spedizione gratuite per ordini superiori ai 59€ di prodotti acquistati.
Pagamento Sicuro
Accettiamo pagamenti in contrassegno, bonifico bancario, carta di credito e PayPal in assoluta sicurezza
Sconti Fedeltà
Con la Membership Award puoi raggiungere socnti fissi del 15% su tutti i nostri prodotti

Wilco Srl

e-commerce di prodotti cosmetici e nutrizionali

e-commerce di prodotti cosmetici e nutrizionali
Scopri tutti i marchi e i canali ecommerce di Wilco, per una esperienza di acquisto online innovativa, affidabile, riservata e conveniente.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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No recent history of asking for reviews

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4.3

All reviews

(4,202)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

worst delivery service ever

Worst delivery service ever. All the comments i wrote in yhr shipment details were not taken into consideration and had to run to my house when the package arrived. I will never take that courrier again

18 June 2014
Unprompted review
Hairshopeurope.com logo

Reply from Hairshopeurope.com

Brt courier delivers orders on schedule but obvously driver can not call all customers 2 hours before delivery as you required. Moreover in the shipping address customer shall indicate exact name of interphone or ringbell that courier shall ring.

Rated 5 out of 5 stars

Very Good!

I received the order in very good conditions. The shipment and delievery were fast.

21 February 2014
Unprompted review
Rated 1 out of 5 stars

more than 2 months late in delivery and nothing

bought a product last year and until now not received the answer of the company is waiting for me

9 February 2014
Unprompted review
Hairshopeurope.com logo

Reply from Hairshopeurope.com

Dear Claudio, as you know we shall ship goods to Brazil only by Italian Post (by air). I answered to your mails explaining the situation: there was a delay due to high quantity of parcels shipped for Christmas. Unfortunately only last week Post informed us that probably they lost your parcel...I sent you an email asking you if we shall refund your order or ship goods once again. I have not received your reply yet.

Rated 5 out of 5 stars

something changes?

the latest packages of toppik that I bought last much less and the microfibers do not come out the same way again from the package dispersing unnecessarily with the previous packaging immediately I obtained the desired effect now I have to waste much time because the dust makes it hard to leave. if you have changed something please restore thank

16 October 2013
Unprompted review
Rated 5 out of 5 stars

mi opinione

i am living in morroco i receive my command in few days so the service is very good

27 September 2013
Unprompted review
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