They are real professionals they handled the situation that I have presented them with real professionalism. True to their words something that you don’t find easily these days.
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See what reviewers are saying
The quick response from your support team is really appreciated. I am much impressed by the honest behaviour of your team. I hope to get a more positive response from your end thank you
I clicked on a link to shein and found out it wasn't shein but hairtreck. Immediately a certain amount of money was deducted from my account twice indicating it was hairtreck. I didn't even intend to... See more
I received a prompt response to my complaint and was provided with clear, detailed instructions on the steps I should take to ensure a successful resolution of my case.
4.0
Great
128 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Thanks good
10 July 2025
Unprompted review
Communication.
I had an issue and the team rapidly tried to solve it. I'm thankful for that.
8 July 2025
Unprompted review
Kenny is very helpful
Kenny is in touch and helping to resolve the issue and assisting me with my concern.
1 June 2025
Unprompted review
Customer Support
I am pleased to say that I am getting the support needed as Emily has kindly reached out to me.
5 June 2025
Unprompted review
I am happy with the service I got
I am happy with the service I got. I didn't know I was signing up for planteager, and I asked them to cancel my subscription. Elsa helped me cancel my subscription in a very friendly and fast way. Thanks for your great service.
4 June 2025
Unprompted review
Edith from the Escalation team
Edith from the Escalation team makes sure that even I decided to cancel my subscription she still assisted me professionally and she is a big help. Kudos Edith. Keep it up!
3 June 2025
Unprompted review
Daisy was really of great assistance to…
Daisy was really of great assistance to me.
30 May 2025
Unprompted review
Diamond resolvió mi problema
27 May 2025
Unprompted review
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