Hairvivi Reviews 

1,172
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the wigs, highlighting their soft texture, natural appearance, and durability. Many appreciate the realistic lace fronts, pre-plucked hairlines, and beautiful, natural-looking colors, often finding them ready to wear. The customer service is frequently commended for being helpful, responsive, and efficient, ensuring a smooth experience from ordering to quick delivery. However, some customers experienced quality issues, including hair becoming dry, frizzy, or shedding after washing, and failing to retain styling. A few reviewers also noted problems with the lace or cap construction, citing weak lace, unevenly plucked hairlines, or an unstable, unnatural fit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the natural appearance, soft... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the hair's softness, natural look,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the team for being helpful,... See more

Price

Customers had ambiguous experiences with price, with many expressing disappointment, stating that the... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual Hairvivi exceeded my expectations in Quality, Price and Services ♥️♥️♥️ This is my 4th wig from.HV and honestly, I will never look back to other brands. I strongly recommended ..I have Rochel... See more

Company replied

Rated 5 out of 5 stars

Gorgeous high quality wigs in beautiful color schemes! I'm so happy with Hairvivi's soft hair, ultra realistic lace top wigs with no visible knots. Wonderful customer service that is always happy to a... See more

Company replied

Rated 5 out of 5 stars

OMG!!! I recently purchased the Jacinda Brown Wig – 180% Density, Glueless, 16-inch in Small Cappuccino (+5BD) from Hairvivi, and I couldn’t be happier! The hair is soft, beautiful, and exactly what I... See more

Company replied

Rated 5 out of 5 stars

Hairvivi sells the most beautiful lace front glueless wigs I've ever worn. Due to alopecia, I've been wearing wigs for over 10 years and have tried dozens of companies. Finally, I discovered Hairviv... See more

Company replied


Company details

  1. Wig shop

Written by the company

Hairvivi Specializes in Pre-Plucked and Pre-Bleached Lace Front Wigs & Full Lace Wigs that Can Be Worn Straight Out Box. Shop Lace Wigs With the Most Realistic and Natural Looking. Free Express Shipping Worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(1,172)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been wearing a Hairvivi wig for a…

I’ve been wearing a Hairvivi wig for a while now, and overall I’m quite impressed with the quality. The lace is thin and breathable, and the pre-plucked hairline looks very natural right out of the box. With minimal customization, the wig melts well into the skin, especially around the hairline.
Hairvivi wigs are a great option if you’re looking for a premium, natural-looking wig that’s comfortable and durable.

15 December 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 1 out of 5 stars

The wig quality dropped

The wig is pretty, I bought Victoria. I have been purchasing this wig since 2019, but the density has dropped significantly. It was very scanty and I thought it was just 1 from a bad batch. But then my daughter purchased a wig and had the same problem - so it appears that the company is using less hair but charging more than the usual. I will not be purchasing again from this platform - as I have found a US brand same quality and consistent density. I only purchase from HairViVi because I have been purchasing this 1 specific wig for years. So if you are noticing the same issue ppl, you are not delusional - the hair is VISIBLY less, it’s thinner, it’s lighter. No longer worth the money.

29 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
This is Hairvivi customer service. Really sorry for your unhappy shopping mood. No worries, as long as the lace is intact, you can return it for free within 30 days.
About the density, the Victoria wig is 160% density all the time, which is not too thin or too thick. Every wig will be weighed several times before shipping to make sure the density is no problem.
But as you said, you are our loyal customer, and we cherish your feedback. Kindly give us your order number and some details of the problem via email (service@hairvivi.com), and then we will help you check the problem and solve it for you asap.
Sorry for any inconvenience caused
Hairvivi Team

Rated 5 out of 5 stars

Customer Service is always first to me…

Customer Service is always first to me how they respond and how fast the product gets delivered . they get five stars for this. I simply asked for a few switches and they managed to do everything that I asked . My second wig was nothing but the best as well. My mother fell in love with it. I asked her just switched the part from the left side to the right side and they did just that with no problem. I love the service. The hair smells great. And it feels really good. The quality of the hair is amazing. I don’t mind spending this amount of money a wig especially when it looks too quality.I’m definitely definitely definitely going back.

9 December 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I order Catherine and she was…

I order Catherine and she was absolutely stunning. I have been wearing wigs for 7 yrs and thos was the first wig that made my jaw drop because she is flawless. The hairline is so realistic. It only took a few days to get her. I have had sooo many compliments. I do believe she will be my permanent wig that I continue to reorder! Very satisfied is an understatement!

21 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Amazing!

Amazing!! Great quality, very beautiful wig, the wig density is perfect. Stunning coloring as well. No styling required. It's ready to wear straight out the box! You'll get value for your money. I think this purchase is money well spent!

5 December 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Quality Quality Quantity

I just received this wig and I’m beyond impressed! The shine is gorgeous, the quality is top‑tier, and it arrived so quickly. It has a fresh, pleasant scent, and it’s truly ready to wear right out of the box. The construction feels durable, the hair moves naturally, and it’s giving me confidence with every style. This company is definitely a winner prices are not average however, the quality is exceptional.I’ll be purchasing again… and again… and again!

3 December 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

“It is one of the best.”


“The only wig that no one can tell you’re wearing.”

30 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

BEST wig company out there

I waited for almost a year to order from Hairvivi because the wigs were on the more pricey side. I caved in and finally got not one but two Hairvivi wigs. I love both of them so much. I’ve never got this many compliments on my units before. They are great quality and the coloring is what you see. Can’t wait to order from them again.

1 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Excellent Quality & Outstanding Customer Care

My wife recently needed her first wig, something we delayed for a long time as we tried different ways to cover her hair loss. Eventually, it became clear that we needed a long-term solution. A friend recommended Hairvivi, and after seeing and trying the wigs, we felt confident ordering from them.

We were unsure whether the Cappuccino shade would match her darker complexion, but it ended up being exactly the right choice. The wig arrived beautifully presented in a luxurious box, and it suits her perfectly — we couldn’t be happier.

The delivery for the Cappuccino color took slightly longer, but the support team explained the reason with great professionalism. Their communication was fast, friendly, and genuinely caring. You can clearly see they put customers first, which is becoming rare these days.

We are extremely satisfied with both the product and the service. Highly recommended!

26 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

OMG!!

OMG!!! I recently purchased the Jacinda Brown Wig – 180% Density, Glueless, 16-inch in Small Cappuccino (+5BD) from Hairvivi, and I couldn’t be happier! The hair is soft, beautiful, and exactly what I expected—especially for my first wig. The quality is amazing right out of the box, the color is gorgeous, and the glueless fit makes it super easy to wear. I’m really impressed with how natural it looks and how comfortable it feels. Definitely worth it—Hairvivi did not disappoint!

24 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

❤️❤️👌the best.

Best experience ever, and the quality of hair is amazing ❤️👌

25 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

These Wigs EAT

Hairvivi’s wigs absolutely eat. The hair is so soft, the lace gives skin, knots what knots? I didn’t think it was possible to find this high quality a wig at this price point but I was wrong. Not to mention that shipping is super fast. I’ve ordered two wigs now and already have my next one picked out. Hairvivi knows their stuff, I would recommend this to anyone and already have - I gush about them when people ask me where my wigs are from (after I tell them it’s a wig, because they’re that good people don’t even realize).

17 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I FELL IN LOVE…

I have been a loyal customer to Hairvivi for over 7 years now I would say. I have never been disappointed with any of the units I purchased with my own money.

My latest purchase was the most popular coloured unit called Catherine and Jacinda. I wanted to try something new as I normally go for the black units.

When I tell you, these two units were the most beautiful colouring job I’ve ever seen on the wig. It was done to perfection.

The quality of their hair was not dry or brittle due to the colouring , it was styled, the knots bleached, pre-plucked and true to length. I fell in LOVE!

So damn beautiful and money well spent!

Ladies if you if you’re looking to purchase any units or a unit with highlights or balayage do not hesitate I repeat do not hesitate.

You are going to be extremely happy. This is your confirmation to pull the plug and place that order you will not be disappointed.

13 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I love my Rylee unit

I love my Rylee unit. One year on and still healthy looking and gets me loads of compliments. Customer service at Hairvivi is always on point too.

13 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

It’s an amazing wig

It’s an amazing wig — it truly saved me during my chemotherapy journey. I regained my confidence. Thank you so much! Hairvivi is such a professional and caring team. They supported me from the very first purchase to delivery and even afterward. The product itself is absolutely wonderful.

5 November 2025
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Best wigs ever!!!

My favourite wig store and trust me I have tried so many wigs from different companies but Hairvivi beats them all!! I love their wigs because they look natural, their lace is easy to blend , knots are always bleached to perfection. Loyal Hairvivi customer for life !!!

1 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

9 month wig

have had this wig since March of this year. This is my second time wearing it I’ve heat styled it multiple times but also take care of it well using the same products I use on my natural hair and it always feels new after washing. Obsessed with the density fullest hair I’ve ever had. Quality unmatched and I get compliments on how natural it looks. Will definitely purchase another unit soon.

10 January 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Perfect fit

I purchased a wig and had it customised to match my measurements. Received the wig in 2 weeks and it fit perfectly! Quality 10/10 and worth the wait & money. They're my go-to for high quality custom wigs (that are easy to install and comfortable to wear) and I couldn't recommend them enough!

3 October 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I have so far brought 4 wigs from…

I have so far brought 4 wigs from Harvivi and I have loved every single one. I would 1000% recommend buy from them. Their customer service is very good.

17 October 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

The hair was so beautiful and of good…

The hair was so beautiful and of good quality as well . My woman loved it so hairvivi is definitely gonna be my plug moving forward.

14 October 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

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