HairWeavon.com Reviews 

720
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful guidance provided by the team and the beautiful, high-quality items available. Consumers frequently mention that purchases arrive very quickly and securely packaged, making international online shopping completely smooth and satisfying. However, some people mentioned experiencing occasional shipping delays or difficulties with international tracking updates. A few reviewers also noted minor problems with website navigation during checkout, alongside occasional disappointments regarding specific product characteristics after washing.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting the beautiful appearance and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that purchases arrive in a timely manner... See more

Service

Clients share positive opinions on service, describing it as a great, terrific, and reliable experience... See more

Order

People report positive experiences with order, highlighting how easy it is to place purchases online.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are beautifully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even though I live in Canada, my purchase arrived in a timely manner. The wig was absolutely beautiful everything I would hoped for it just didn’t fit right as my head is too small. The return process... See more

Company replied

Rated 5 out of 5 stars

I have used HairWeavon a few times, I live in Portugal and postage can sometimes be an issue. With my latest purchase the delivery was super quick The wig I purchased was Ignite petite by Jon Renau... See more

Company replied

Rated 5 out of 5 stars

You really know a company when you have a concern or problem with your order. I had a problem and they quickly lined up a phone consultation and also followed up via email. I was very satisfied with... See more

Company replied

Rated 5 out of 5 stars

I adore this company. I've ordered products from them several times, and they've always been of the highest quality and the delivery is very fast. The wigs and their care products, made by Jon Reanu,... See more

Company replied


Company details

  1. Wig shop
  2. Hair replacement service

Information provided by various external sources

Specialists in Wigs, Hair Replacement Systems & Topper Hair Pieces for Men & Women. Balding, chemo, alopecia, thinning. Shop Online or Visit our Wig Shop


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

720 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(720)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My wig

Purchases made on HAIRWEAVON are a security. Precise and punctual.

15 July 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to leave a review! We're delighted to know you're happy with our service!

Rated 5 out of 5 stars

The best!

Best price, fast shipping and a large selection of wigs!

13 January 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for the review! We are happy to know you're satisfied with our service!

Rated 5 out of 5 stars

Excellent Company

I have been purchasing wigs from HairWeavon for a few years now and I have to say they are an excellent company to deal with. Always professional and the wigs are excellent quality. Customer service is excellent.

20 May 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thanks so much for the review!

Rated 5 out of 5 stars

Good experience as usual

Good experience as usual. Nice and stylish piece. The Hairweavon team always on top. I received the parcel quickly than expected. I really like this shop and this team.

29 May 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you so much for the review!
We are delighted that you are happy with our service and continue to put your trust in us!

Rated 5 out of 5 stars

Spring

Very efficient and friendly employees

12 April 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thanks for taking the time to leave a review! We are delighted to hear that you're happy with our service!

Rated 4 out of 5 stars

Sweden is also a European country

I am very satisfied. I received help and answers to my questions. The only thing I have to complain about is that it says "free shipping to Europe" but to Sweden I had to pay shipping even though Sweden is a European country.

30 April 2025
HairWeavon.com logo

Reply from HairWeavon.com

Hi Margret,

Thanks for taking the time to leave a review!
We are delighted to hear that you are satisfied with our service and products.

When it comes to the shipping cost, Sweden is considered a remote location, as stated in our delivery times and costs linked below, hence the free shipping applies on orders over €200.

https://www.hairweavon.com/delivery-cost-and-times/

I hope this clarifies.
If you have any questions or concerns, or need assistance, please feel free to reach out.
We are always happy to help!

Best regards,
Diana

Rated 5 out of 5 stars

Outstanding customer service

I can’t recommend Hairweavon enough! The customer service is outstanding, and Diana is incredibly friendly and helpful. Both of my wigs arrived quickly and in perfect condition

6 May 2025
Unprompted review
HairWeavon.com logo

Reply from HairWeavon.com

Thanks for taking the time to leave a review!
We are delighted to hear you are happy with our service and products!

Rated 5 out of 5 stars

Such a great Experience as always

Such a great Experience as always! Diana was super helpful as I was having problems with my vouchers which she sorted for me straight away and My beautiful new hair arrived super quick! Genuinely , I couldn't ask for more from the team at Hairweavon. I have bought all my recent wigs there and will continue to do so! Thanks so much!!

2 April 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

Top !

Clear website, large selection, easy to order, fast delivery, beautiful product and good customer service.

25 March 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

The choice!

The choice!
The service!
The efficiency of the return policy!

18 March 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 3 out of 5 stars

No returns allowed under any circumstances

The wig is absolutely lovely and luckily I choose very carefully and have had 3 years of experience with choosing and wearing wigs.
The big DOWN side is that under no circumstances would the company have allowed any returns or refunds.So if you made a poor choice , your stuck with it .

24 February 2025
HairWeavon.com logo

Reply from HairWeavon.com

Hi Carole,

Thanks for taking the time to leave a review.
I would be happy to clarify this for you.

We do allow returns as outlined in our return policy linked below.

https://www.hairweavon.com/returns-and-exchanges/

You are absolutely welcome to return the wig to us, as long as it remains in perfect, unworn condition.
Customers have 14 days from receiving an item to notify us of their intention to return it, and an additional 14 days to ensure the item is returned to our Dublin HQ - giving a total 28-day grace period.

Please note that a €25 restocking fee will be deducted from the refund amount for each returned synthetic piece and €75 for each human hair piece, so that we can ensure the high quality and hygiene standard of all our products.

Moreover, please note that only sale items are excluded from returns, as stated on our website.

I hope this clarifies things up, and if you need any further assistance or information, please feel free to reach out.
We're happy to help!

Kind regards,
Diana

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