HairWeavon.com Reviews 

720
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful guidance provided by the team and the beautiful, high-quality items available. Consumers frequently mention that purchases arrive very quickly and securely packaged, making international online shopping completely smooth and satisfying. However, some people mentioned experiencing occasional shipping delays or difficulties with international tracking updates. A few reviewers also noted minor problems with website navigation during checkout, alongside occasional disappointments regarding specific product characteristics after washing.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting the beautiful appearance and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that purchases arrive in a timely manner... See more

Service

Clients share positive opinions on service, describing it as a great, terrific, and reliable experience... See more

Order

People report positive experiences with order, highlighting how easy it is to place purchases online.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are beautifully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even though I live in Canada, my purchase arrived in a timely manner. The wig was absolutely beautiful everything I would hoped for it just didn’t fit right as my head is too small. The return process... See more

Company replied

Rated 5 out of 5 stars

I have used HairWeavon a few times, I live in Portugal and postage can sometimes be an issue. With my latest purchase the delivery was super quick The wig I purchased was Ignite petite by Jon Renau... See more

Company replied

Rated 5 out of 5 stars

You really know a company when you have a concern or problem with your order. I had a problem and they quickly lined up a phone consultation and also followed up via email. I was very satisfied with... See more

Company replied

Rated 5 out of 5 stars

I adore this company. I've ordered products from them several times, and they've always been of the highest quality and the delivery is very fast. The wigs and their care products, made by Jon Reanu,... See more

Company replied


Company details

  1. Wig shop
  2. Hair replacement service

Information provided by various external sources

Specialists in Wigs, Hair Replacement Systems & Topper Hair Pieces for Men & Women. Balding, chemo, alopecia, thinning. Shop Online or Visit our Wig Shop


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

720 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(720)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice communication fast and…

Very nice communication fast and friendly

16 August 2024
HairWeavon.com logo

Reply from HairWeavon.com

Thank you, Marlise, for sharing your lovely review of our speedy and cheerful customer services! We are so glad we are able to assist you in your hair replacement journey.

Rated 5 out of 5 stars

The best wig seller ever

The best wig seller ever. Bought from many suppliers over the past 15 years and since last year I have been ordering from HairWeavon. I had a problem with the interior, I reported this and they immediately sent me a new wig. It's already hard to live with a wig and then a supplier makes it so easy, this surprised me. I was very happy that I received the new wig within 2 weeks. HairWeavon you guys are my favorite :-). Also a thank you to Mary, who helped me so much. I will continue to order from you!

19 September 2024
Unprompted review
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Reply from HairWeavon.com

Thank you, Canan for your glowing recommendation of our services! We are so glad we were able to resolve your order issue so quickly, and that you consider us to be a positive resource to support you throughout your hair replacement journey.

Rated 5 out of 5 stars

Delivered promptly before estimated…

Delivered promptly before estimated time. Product itself was in perfect condition, very happy with it!!

31 July 2024
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Reply from HairWeavon.com

Thanks, Sarah, for sharing your positive shopping experience with us! We are so glad you are happy our speedy delivery services. Take care, and we look forward to supporting you again in the future.

Rated 5 out of 5 stars

Very fast shipping!!

19 August 2024
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Reply from HairWeavon.com

Thank you, Patrick, for sharing your speedy shopping experience with us! We are delighted you are pleased with our fast shipping services.

Rated 5 out of 5 stars

Very accommodating and kind

My problem was solved

17 August 2024
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Reply from HairWeavon.com

Thanks, Nicola, for sharing your customer service experience with us! We are so glad we were able to resolve your product issue so swiftly and to your satisfaction.

Rated 5 out of 5 stars

Really great place

Really great place. Delivery was very fast and so happy with the quality. Was excellent service. I highly recommend this great place.

23 July 2024
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Reply from HairWeavon.com

Thank you, Edel, for your glowing recommendation of our shop! We are so pleased you are happy with our high-quality selection of items and with our comprehensive customer service. We look forward to supporting you again soon!

Rated 5 out of 5 stars

Hairweavon are very helpful and always…

Hairweavon are very helpful and always answer any enquiries very quickly. Love the choice of wig brands and styles they have lots to choose from.
Mairead ❤️

24 July 2024
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Reply from HairWeavon.com

Thanks, Mairead, for sharing your thoughts with us! We are very pleased that you are happy with our wide selection of brands and styles, as well as with our helpful customer service. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

Nothing to complain

Ordered wig, but it was not a good fit, so I needed return it. All went hassle free.

22 July 2024
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Reply from HairWeavon.com

Thank you for sharing your positive shopping experience with us! We are delighted you found our return policy simple and stress-free.

Rated 5 out of 5 stars

Excellent!

Great service as always! Outstanding customer service, always fast delivery and perfectly packaged! Thank you!

14 August 2024
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Reply from HairWeavon.com

We are so glad that our customer service continues to be a valued source of support and information for you! Thank you for taking the time to share your experience with us.

Rated 5 out of 5 stars

Jon Renau Heidi synthetic wig

The box arrived, a pleasure to open, thank you Hairweavon team and to discover a quality product that from the moment I put it on was happy. It’s so well made and although synthetic looks and feels wonderful! I have alopecia and am constantly looking for headwear and this one is cool enough to wear in summer and pins back beautifully. More than I would normally spend on synthetic wigs but it has definitely been worth it. Will be buying my next from them!

24 July 2024
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Reply from HairWeavon.com

Hi Angela, thank you so much for sharing your glowing review of our products and our services! We are so glad you are thrilled with your new Heidi wig, and look forward to being a part of your hair replacement journey again in the future.

Rated 5 out of 5 stars

Helpful staff, easy order

Quick response to email, easy ordering. The wig I ordered was beautiful but sadly it didn’t suit me so I had to return it. The return process was easy and when I rang the shop the lady was very helpful too. I will be ordering again soon.

15 July 2024
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Reply from HairWeavon.com

Hi Rachel, thanks very much for sharing your positive shopping experience with us! We are delighted you are so pleased with our customer service, and we look forward to supporting you again soon.

Rated 5 out of 5 stars

Everything went soooo smoothly

So easy to order and pay, fast shipping. Yeah, totally happy and thats it.

15 July 2024
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Reply from HairWeavon.com

Thanks, Kimmo, for sharing your shopping experience with us! We are delighted you found the ordering process easy and speedy.

Rated 5 out of 5 stars
HairWeavon.com logo

Reply from HairWeavon.com

Hi Patricia, thanks very much for sharing your positive review of our services! We are thrilled you are so pleased with our speedy delivery options. We look forward to supporting you in your hair replacement journey again soon.

Rated 1 out of 5 stars

Be careful with Kristina Young hair…

Be careful with Kristina Young hair Addition Produkts !!!
I bought a wig for 465 Euro, i got a bad quality wig, did not accept the package and did not get my money back ! On the contrary, they want me to Pay another 197 Euro for the Transfer ! So keep attention!!!

23 July 2024
Unprompted review
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Reply from HairWeavon.com

Hi Jo,

We have no record of an order from yourself, nor do we supply Kristina Young products within our stores. You have not placed an order with us previously, thus you are in touch with the incorrect wig supplier.

Rated 5 out of 5 stars

Helpful, thorough advice

Very helpful advice regarding colour matching when switching wig brands. Video links were great.
Thank you.

23 June 2024
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Reply from HairWeavon.com

We are so glad our customer service was able to advise you on your new style, Andrea! We thank you for sharing your enjoyable shopping experience, and look forward to supporting you again soon.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. My Carlotta wig is fabulous. Fits lovely and a realistic wave. Get so many compliments. It is my 3rd Carlotta.

22 June 2024
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Reply from HairWeavon.com

Thanks, Deirdre, for sharing your happy shopping experience with us! We are so pleased you love your gorgeous new style, and our speedy delivery services.

Rated 5 out of 5 stars

Thank you so much for my two beautiful…

Thank you so much for my two beautiful hairpieces! I love themz. Thanks for your prompt delivery. I will be ordering again soon.

20 June 2024
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Reply from HairWeavon.com

Thank you, Diane, for sharing your positive shopping experience with us! We are so glad you are loving your new hair, and our speedy delivery services. We look forward to supporting you again in the future!

Rated 5 out of 5 stars
HairWeavon.com logo

Reply from HairWeavon.com

Thanks, Joan, for sharing your positive recommendation for our services! We are so glad that you are happy with our speedy delivery and affordable prices. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

My experience with Hairweavon was very good…

My experience with Hairweavon was very good. I only order my wigs from Hairweavon.

12 June 2024
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Reply from HairWeavon.com

Thanks, Mary, for sharing your glowing review of our services! We are honoured to have your continued trust and support, and look forward to being a small part of your hair replacement journey in the future.

Rated 5 out of 5 stars

Quick delivery and Mary in customer…

Quick delivery and Mary in customer service is such an asset to their company. The wigs are always of the best quality.

2 June 2024
HairWeavon.com logo

Reply from HairWeavon.com

Thank you, Robin, for your very kind review on our services! We are so glad Mary has been able to assist you in finding your dream hair, and that you are pleased with our high quality selection. We look forward to supporting you again in the future!

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