ordered item 2 times, both times nothing was delivered and no reply at all from either support via email or their web agent. wouldn't recommend, scam.
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See what reviewers are saying
Updated: Very pleased with the service received, we originally received cases where the photo faded, but they emailed me for photos and instantly recognised the fault, they replaced these straight awa... See more
Company replied
Hi Hairworm Just received my order yesterday Saturday 2/3/2024 photo of my cat/s for both iPads. The Quality to detail was just excellent stitching just everything. And also the quick del... See more
Company replied
Ordered an iPad case for my Dad's birthday via Amazon on Friday 09 May and delivery date was given as 13 May, which is already great for a customised item. It arrived yesterday, Sunday 11 May. Both my... See more
Company details
Written by the company
Welcome to HairyWorm. Family run personalised gift store where you can purchase all your fashionable personalized phone cases, iPad cases and many other customised gifts!
Contact info
The Oaks, Unit 5, Bradshaw Lane, PR3 6SN, Pilling, United Kingdom
- 01253 799837
- sales@hairy-worm.com
- hairyworm.com
4.4
Excellent
2K reviews
Hasn’t replied to negative reviews
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The product was high quality and the…
The product was high quality and the delivery was fast
12 February 2024
Reply from Hairyworm
Thank you Sam!
Great communication
Great communication, super quick delivery, quality material used for the product.
11 February 2024
Reply from Hairyworm
Thank you for the kind feedback!
Just thought it was awful and it looked…
Just thought it was awful and it looked dirty looking not very Happy
10 February 2024
Reply from Hairyworm
Hi Pearl,
I'm so very sorry to hear this, I have reached out to your email directly so we can get this resolved for you.
Kind regards,
Hairyworm Team
Ordered an iPad cover for Christmas but…
Ordered an iPad cover for Christmas but the website very confusing so ended up receiving the wrong size.
Ordered a new one and double checked the right size (so it’s ended up costing me a fortune) and now the hard plastic on the cover has broken on 3/4 corners making it useless for protection of the device.
Poor
5 January 2024
Reply from Hairyworm
Hi Barry,
I'm very sorry to hear this! I can see you have since spoken to my colleague and they are working with you to resolve these issues.
Many thanks,
Hairyworm Team
Excellent products
I purchased a photo Ipad cover for my daughter to go with her chritmas gifts and I was delighted when it arrived So much so, Last week I ordered her a photo Iphone cover and once again I was delighted on arrival.
Very good quality cases, fabulous photo print and excellent speedy delivery. Truly can not recommend Hairyworm products enough and would not hesitate to use them again.
5☆☆☆☆☆
Thank you so much :)
9 February 2024
Reply from Hairyworm
Thank you Sandie for taking the time to share the lovely feedback!
Mobile phone case
The phone case was absolutely gorgeous everyone who has seen it has said its lovely
2 February 2024
Reply from Hairyworm
Thank you so much!
Extremely good quality
Extremely good quality, the photo on the phone cover was so clear. Delivery was super quick!
Will definitely purchase from you again.
Tx
1 February 2024
Reply from Hairyworm
Thank you for the kind feedback!
Personalized photo case
Had the personalised photo phone case for just over a week and the picture on the front is already rubbing off, I was not impressed, can't fault the phone case.
I have to say hairyworm contacted me and informed me there had been an issue with the curing of the photo on the front and that's why it was coming off, they were very quick to offer a replacement which I received very quickly and so far no issues whatsoever with the picture on the front. Great customer service I must say and product, thank you
4 February 2024
Reply from Hairyworm
Hi Frances,
I'm very sorry to hear that you have had these issues, I have emailed you directly so we can resolve this.
Kind regards,
Hairyworm Team
Phone case
Super fast shipping and the case was a custom picture and it was beautiful quality!
7 February 2024
Reply from Hairyworm
Thank you for the lovely feedback :D
iPad 9th generation case
The item I received was of great quality and it arrived in just a few days the printed badge was also great. I have passed this company website to a number of friends who will be using them when required
7 February 2024
Reply from Hairyworm
Thank you Trevor!
Lovely Image!
I love the image on the front of the protective sleeve and the item was well packaged and arrived on time.
However the magnetic clasp is very awkward as it fasten from the front of the product instead of the back and this clasp does not seem secure on closure.
30 January 2024
Reply from Hairyworm
Hi Judith,
I'm very sorry to hear that you are not happy with the designs of the case. Sadly our magnetic clasps are designed this way to avoid interfering with the artwork but if you are unhappy with the item please reach out to us at support@hairyworm.com and we'd be happy to help find a resolution for this.
Kind regards,
Hairyworm Team
Phone case too big for the phone
4 February 2024
Reply from Hairyworm
Hello,
I'm sorry to hear this, I have contacted you directly so we can get this resolved.
Kind regards,
Hairyworm Team
Exceeded expectations
Exceeded expectations. Cheap to buy and quick delivery. 100% recommended😁
4 February 2024
Reply from Hairyworm
Thank you David!
I just needed the colours to be more…
I just needed the colours to be more vibrant... vibrant colourful zesty... it looks a little faded... but still nice
3 February 2024
Reply from Hairyworm
Thank you Cyrus for the kind feedback and for sharing your experience. I'll pass your feedback on to our production team to review :)
Ordered a personalised mug for someone…
Ordered a personalised mug for someone , mug came wrong name , wrong picture on the front , tried several times to return , but got nowhere , so ended up throwing it in the bin , thanks for wasting my time and money
9 February 2024
Unprompted review
Reply from Hairyworm
Hi Paul,
I'm sorry to hear this, please can you include your order number in your feedback so I can look into this?
Kind Regards,
Hairyworm Team
Very happy with my iPhone 13…
Very happy with my iPhone 13 personalised case. Good quality and photos on the cover look nice
2 February 2024
Reply from Hairyworm
Thank you so much!
Apple mobile phone case
Hairyworm never fail to disappoint. I have bought several phone cases from them now and they always arrive well in advance of the estimated arrival date, in fact usually by return of post. I would recommend them to anyone and will definitely be buying from them again.
2 February 2024
Reply from Hairyworm
Thank you for the kind feedback :D
The picture quality was beyond good
The picture quality was beyond good, delivery on time.
1 February 2024
Reply from Hairyworm
Thank you!
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