ordered item 2 times, both times nothing was delivered and no reply at all from either support via email or their web agent. wouldn't recommend, scam.
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See what reviewers are saying
Updated: Very pleased with the service received, we originally received cases where the photo faded, but they emailed me for photos and instantly recognised the fault, they replaced these straight awa... See more
Company replied
Hi Hairworm Just received my order yesterday Saturday 2/3/2024 photo of my cat/s for both iPads. The Quality to detail was just excellent stitching just everything. And also the quick del... See more
Company replied
Ordered an iPad case for my Dad's birthday via Amazon on Friday 09 May and delivery date was given as 13 May, which is already great for a customised item. It arrived yesterday, Sunday 11 May. Both my... See more
Company details
Written by the company
Welcome to HairyWorm. Family run personalised gift store where you can purchase all your fashionable personalized phone cases, iPad cases and many other customised gifts!
Contact info
The Oaks, Unit 5, Bradshaw Lane, PR3 6SN, Pilling, United Kingdom
- 01253 799837
- sales@hairy-worm.com
- hairyworm.com
4.4
Excellent
2K reviews
Hasn’t replied to negative reviews
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Excellent product
Website easy to use and easy to create photo phone case, excellent product and very prompt delivery.
16 January 2024
Reply from Hairyworm
Thank you George!
Reply from Hairyworm
Thank you Stuart!
Good customer service high quality…
Good customer service high quality product. Thank you 🙏
12 January 2024
Reply from Hairyworm
Thank you!
The pictures on our covers faded after…
Updated: Very pleased with the service received, we originally received cases where the photo faded, but they emailed me for photos and instantly recognised the fault, they replaced these straight away which we received less than 48 hours later. You can tell the difference straight away and we are very pleased with them. Thank you for solving this so quickly
13 January 2024
Reply from Hairyworm
Hello,
I'm very sorry to hear that you have had this issue, I have emailed you directly so we can get this resolved.
Kind regards,
Hairyworm Team
Reply from Hairyworm
Thank you so much :D
Excellent service.
Easy to use site.My telephone cover came by return post and I am happy with it.Seems very well made.
10 January 2024
Reply from Hairyworm
Thank you Heather!
Very quick turnaround for product being…
Very quick turnaround for product being delivered x
11 January 2024
Reply from Hairyworm
Thank you for the kind feedback!
Reply from Hairyworm
Thank you Lisa :D
Excellent and very friendly service
Excellent and very friendly service. Quick response to queries and first class delivery time.
Would definitely recommend this supplier.
15 January 2024
Unprompted review
Reply from Hairyworm
Thank you Bruce!
Top Quality Picture
Picture quality is amazing and delivery 1st class, ordered on the Thursday Evening arrived on the Saturday morning.
11 January 2024
Reply from Hairyworm
Thank you for the lovely feedback!
Reply from Hairyworm
Thank you Emma!
Not impressed by quality of paint finish but after contacting Hairyworm I have been offered a full replacement and I am very impressed by their customer service.
The paint is coming off the iPad cover only after a few days.
15 January 2024
Reply from Hairyworm
Hi Rebecca, I'm very sorry to hear this, I can see you have already been in touch with support and they are in the process of resolving this issue for you. Kind regards,
Hairyworm Team
Customised phone case
Very easy to personalise with this company, straight forward.
I customised a phone case.. Superb 👍. Very reliable, didn't have to wait for my purchase very long at all.
1 January 2024
Reply from Hairyworm
Thank you so much Donna!
Excellent service and product.
Prompt service. A very high quality print on a robust iPad cover. Looks wonderful. When I had a problem with sizing, staff were really helpful.
Closing the cover does not close the iPad itself. Something I’ll have to get used to.
8 January 2024
Reply from Hairyworm
Thank you Chris for the very kind feedback!
Reply from Hairyworm
Thank you Tracey ! :D
Once again I’ve received my phone cover…
Once again I’ve received my phone cover and so pleased 😀 it was so important to me as I’ve just recently lost Millie 😞my little schnauzer in the photo and she was so clear I’m thrilled thank you 🙏🏼
7 January 2024
Reply from Hairyworm
Thank you sharing the lovely feedback Lynn :)
Excellent, friendly customer service!
I made an order last month which I was very happy with but had a slight technical issue with. I contacted customer service and they were incredibly helpful and resolved the issue in record time.
Lovely people and family run. I'd recommend to anyone. 😊
3 January 2024
Unprompted review
Reply from Hairyworm
Thank you Rebecca! :D
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