HAKKASAN BRUTON ST MAYFAIR... WORLD CLASS EVERYTHING. The food, people working there,the drinks,the location, the interiors... Everything is second to none. The Manager is the manager of... See more
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This is a lovely place to dine, I go often and enjoy every time. The problem is the quality of the food is hit and miss and im not sure why, maybe its different cheffs. I tend to order the same or s... See more
One of the things that really stood out to me was the excellent customer service. The staff were really attentive and put in a top effort in helping to make my partner’s birthday a special one. The un... See more
I was recommended this restaurant by some of my younger staff. After looking at the reviews I decided to take my wife there. The atmosphere was dark and nebulous, the music felt progressive and... See more
Company details
Information provided by various external sources
Michelin Star award-winning Hakkasan Restaurant offers modern Cantonese cuisine, world-class mixology and dramatic design in 12 locations worldwide.
Contact info
London, United Kingdom
- hakkasan.com
No history of asking for reviews
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This is an average restaurant chain …
This is an average restaurant chain which has unreasonable cancellation policies. They not only charge you £40 per person on a no-show (i.e. already aggressive) but also only allow you to change the booking once.
Therefore if you book a table for 5 people and don't show up they will charge you £200. If you change it to another date, you better be 100% sure about that date, because they would charge you £200 if for some reason you pick a date in the future which you end up needing to change. I don't understand how they don't allow you to change a reservation at no cost.... it's simply WRONG.
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