Halal Fine Foods Reviews 

108
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers had a great experience with this company. Customers frequently praise the consistently fresh, high-quality meat products and express strong satisfaction with the secure, hygienic packaging specifically designed to maintain product freshness. Many people also mention the efficient overall service, noting that the online ordering platform is remarkably simple and that delivery times are usually very prompt and reliable. However, some reviewers were not happy with occasional delivery delays and troubling experiences involving perishable items arriving either completely defrosted or severely spoiled. A few consumers additionally noted frustrating instances of entirely missing packages, incomplete tracking updates, or difficulties regarding careless driver handling of goods.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and freshness of the... See more

Quality

Consumers find quality to be positive, frequently highlighting the excellent condition and freshness of the... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting mixed opinions among consumers. While... See more

Order

Reviewers express mixed feelings regarding their order experiences. Many consumers report an easy ordering... See more

Service

Customers consistently note positive experiences with service, highlighting efficient communication, packing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered red habanero. They arrived super fresh in an oversized box. Best experience ever on quality for any online pepper purchase I've made. Only downside, not their fault, was the delivery co... See more

Company replied

Rated 5 out of 5 stars

Great. Buy from them regularly. Always sent high quality goods (that’s why they have a loyal customer) - keep it up! No one likes to gamble with buying quality food, meat especially online, so being a... See more

Rated 5 out of 5 stars

Quick delivery despite issue with producy not in stock at time of ordering got a phone call to resolve the issue havnt used all products yet but came in correct packaging correctly labeled and looked... See more

Rated 5 out of 5 stars

The delivery arrived on time and goods were of excellent quality. Very happy indeed.

Company replied


Company details

  1. #29 of 34 best companies in Butcher

Written by the company

Halal Fine Foods specialises in offering premium grade poultry and meat. We offer a range of cuts and the freshest halal meat online. Our aim is to bring you the finest in halal meat online options, without compromising on quality or authenticity. We carry out site visits and work closely with our suppliers to ensure our meat is ethically sourced and wholly halal compliant.


Contact info

4.1

Great

TrustScore 4 out of 5

108 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(108)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely spot on service

Absolutely spot on service, arrived on time with no damage to the box let alone the products inside, witch happend to be glass jars but all were individually wrapped with plenty of protection. Will be using again for sure...

17 May 2023
Rated 3 out of 5 stars

The chicken and salt beef were fine but…

The chicken and salt beef were fine but unfortunately the lamb chops and beef steak were tough and hard to eat.

29 March 2023
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Reply from Halal Fine Foods

Dear Mariani,

I'm sorry to learn about your recent experience. I did try and call but there was no response. Therefore please get in touch via support@halalfinefoods.co.uk and we endeavour to resolve the query.

Kind regards
Customer Support

Rated 5 out of 5 stars

My first order was a gift for somelove…

My first order was a gift for somelove one so i m scared but really nice experience good quality dates . on time delivery with very friendly customer service I have to order again n again .very happy 💗

20 March 2023
Halal Fine Foods logo

Reply from Halal Fine Foods

Dear Hassam,

Thank you for the 5 star review and kind words.

Kind regards
Customer Support

Rated 5 out of 5 stars

Excellent service

Great selection. Quick delivery. Excellent customer service.

17 March 2023
Halal Fine Foods logo

Reply from Halal Fine Foods

Dear Nadia,

Thank you for the positive review and feedback.

Kind regards
Customer Support

Rated 2 out of 5 stars

Meat always brown

18 March 2023
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Reply from Halal Fine Foods

Dear Courtney,

I'm sorry to learn you were not happy with your latest order. Please get in touch at support@halalfinefoods.co.uk and we will endeavour to resolve your query.

Kind regards
Customer Support

Rated 5 out of 5 stars

Very easy to order

Very easy to order, great selection of products. The chicken neck I ordered was of good quality and clean. I will definitely will buy more other products from them.

14 March 2023
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Reply from Halal Fine Foods

Dear Habib,

Thank you for the 5 stars and great feedback! We appreciate your custom and look forward to serving you again soon.

Kind regards
Customer Support

Rated 5 out of 5 stars

The taste

The taste, packing, service was all amazing. Highly recommended!

7 February 2023
Halal Fine Foods logo

Reply from Halal Fine Foods

Dear Omarah,

Thank you for the great feedback. We appreciate your custom and look forward to your custom again soon.

Kind regards
Customer Support

Rated 2 out of 5 stars

The beef was not well stored

The beef was not well stored. It arrived with smell and brown colour all over.

1 February 2023
Halal Fine Foods logo

Reply from Halal Fine Foods

Dear Customer,

Please get in touch at support@halalfinefoods.co.uk and we will endeavour to resolve your query.

Kind regards
Customer Support Team

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