Good service and happy with polos in particular. The vests are small if you equate 10 as S 12 as M etc. Prefer consistency in sizing. Emma in admin absolutely fabulous
Company replied
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See what reviewers are saying
My first attempt at ordering a voucher on a Saturday afternoon failed and neither I nor the recipient got a confirmation. When I checked my bank on the Moday the money had been paid. Sounds bad. Howe... See more
Company replied
Halbro provide an amazingly efficient service. We ordered 6 Doddie Aid hoodies (great quality) but ordered the wrong size for one. I sent it back on Monday and received the replacement today (Wednesd... See more
Company replied
Superb communication from Halbro following my Head For Change items. They originally went missing. Well done Royal Mail. Halbro sorted this and replaced the items and sent them by overnight courier... See more
Company replied
Company details
Information provided by various external sources
Halbro is a family run British Sportswear brand established in 1919 specialising in bespoke teamwear, school games apparel and off field gear.
Contact info
Chorley New Road, BL6 7JG, Horwich, United Kingdom
- 01204696476
- sales@halbro.com
- halbro.com
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Service
Great sweatshirt delivered in the timeframe as promised.
Regular updates on my order too.
Happy to recommend and will definitely be a returning customer.
4 December 2022
Unprompted review
Reply from Halbro Sportswear
Hi Gayle,
We are very happy to hear your experience shopping with us was a success and that you will be returning in the future. Many thanks for your recommendation too! We hope you love the quality of your MNDF Doddie Aid Hoodie. Thank you for your order and your kind 5* review.
Halbro Sportswear
Thank you for the great service
No problem ordering. Really pleased with product and service. You acknowledged my email, thank you.
6 December 2022
Reply from Halbro Sportswear
Hi Alice,
Thank you for your kind 5* feedback. We're really pleased to hear the customers service and product received met expectations. Thank you for your recent order.
Halbro Sportswear
Excellent service
I ordered a pair of rugby socks from the Doddie Weir collection.
Following his passing I expected a lengthy wait, but was kept informed and the socks were received quickly.
28 November 2022
Unprompted review
Reply from Halbro Sportswear
Hi Simon,
Thank you for your kind feedback. We're delighted to hear your order was received in quick time and you was kept up to date during the process. Thank you for your order.
Halbro Sportswear
Thank you for the excellent customer…
Thank you for the excellent customer service from Hannah. Not having the size I ordered. She offered to change my order on her recommendation to a different size. My order arrived a few days later and I love the quality and the size fits perfectly. Thank you
2 December 2022
Reply from Halbro Sportswear
Hi Morag,
Thank you for your very kind 5* review. We will be sure to pass your feedback on to Hannah who we're sure will be delighted! We are very pleased to hear you're happy with the quality and fit of your MNDF Sweater! Thank you for your order.
Halbro Sportswear
My order came quicker than anticipated…
My order came quicker than anticipated which was amazing in time for Christmas
2 December 2022
Reply from Halbro Sportswear
Hi Fiona,
Thank you for your kind 5* review. We're delighted to hear you're happy with the quick service on your order and hope you're happy with the quality of your MNDF Hoodie. Thank you for your order.
Halbro Sportswear
Excellent service
Excellent service
Delivered when advised
Kept me informed all the way
Great quality
3 December 2022
Unprompted review
Reply from Halbro Sportswear
Hi Gary,
Thank you for your kind 5* review. We're delighted to hear you're happy with the service provided and the quality of product received. Many thanks for your order.
Halbro Sportswear
Haven’t received items yet which were…
Haven’t received items yet which were ordered 2 weeks ago and for a birthday on 1st December - in contacted office in advance who promised items would be sent by courier to avoid issues with postal strikes. This didn’t happen and the items were sent via Royal Mail which I only found out after having to call again to find out where they were. No communication (email / text) from Harlbro I’ve had to chase via telephone 3 times. Disappointed.
23 November 2022
Unprompted review
Reply from Halbro Sportswear
Hi Leanne,
We're very sorry to hear you've been having issues with Royal Mail. Having dug deeper, we sent your order on the day you first called, but sadly with the issues the country have been having with Royal Mail it must have been delayed at their end. If you have still not received your order, please could you email us websales@halbro.com and we will investigate further for you. Once again, we are very sorry for the issues with Royal Mail.
Halbro Sportswear
Excellent Service & Delivery
From order to delivery it was 6 days. Kept updated by Halbro & Royal Mail at all times. Unfortunatly need to return item for larger size but excellent quality.
Thank you
4 December 2022
Unprompted review
Reply from Halbro Sportswear
Hi Susan,
Thank you for your kind 5* review. We're delighted to hear the service provided met expectations. We'd be more than happy to assist you in exchanging sizes. Please send the order back and we'll endeavor to get it exchanged as quickly as possible.
Halbro Sportswear
Time to receive it was way too long
Time to receive it was way too long. It was weeks.
23 November 2022
Reply from Halbro Sportswear
Hi Katie,
Thank you for your feedback. Online orders are estimated at 2 weeks. Having looked further into this, we can see the order was dispatched just slightly over the two weeks due to a high volume of orders in the system. We're sorry your order went slightly over the estimated turnaround time. We're hope the quality of your Thatcham RFC Contact top met expectations.
Halbro Sportswear
Reply from Halbro Sportswear
Hi Ricky,
Thank you for your order and your kind 5* review. We're delighted to hear you're happy with the service provided.
Halbro Sportswear
Well done Halbro!
Products are high quality and just what I needed. Service was fine- not superfamily but they were bespoke items so that is not an issue. I was kept informed re progress.
24 November 2022
Reply from Halbro Sportswear
Hi Mike,
Thank you for your kind 5* review. We're delighted that you're happy with the service and quality of products received. Thank you for your order.
Halbro Sportswear
Amazing service as always!
30 November 2022
Unprompted review
Reply from Halbro Sportswear
Hi Sam,
We're really pleased you're happy with the service provided. Many thanks for your order and your kind 5* review.
Halbro Sportswear
Happy with service
14 November 2022
Unprompted review
Reply from Halbro Sportswear
Hi Nina,
Thank you for your kind 5* review. We're delighted you're happy with the service we have provided. Thank you for your order.
Halbro Sportswear
Excellent service Great company to do…
Excellent service Great company to do business with.
17 November 2022
Unprompted review
Reply from Halbro Sportswear
Hi Andy,
Thank you for your kind 5* review. It's always a pleasure doing business with you.
Halbro Sportswear
Doddies Rugby tops
Ordered two rugby tops for two of our grandchildren for Christmas. From ordering to delivery was only about a week, over the moon with that. Quality of the tops was excellent and am sure they will very well received come Christmas day. Many thanks and keep up the good work.
19 November 2022
Unprompted review
Reply from Halbro Sportswear
Hi James,
Thank you for your very kind words. We hope your Grandchildren love their brand new Doddie Classic Rugby Shirts. Thank you for your kind 5* review and for your contribution to the MND Foundation.
Halbro Sportswear
Doddie tshirt
Easy to use site simple order and delivery, all good when arrived
18 November 2022
Unprompted review
Reply from Halbro Sportswear
Hi Andrew,
Thank you for your kind 5* review. We're very happy to hear your experience shopping with us was a success. We hope you love your MNDF Classic Tee! Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Brilliant products and prompt delivery
20 October 2022
Reply from Halbro Sportswear
Hi Carl,
Thank you for your kind 5* review. We're delighted that you're happy with your Monmouth RFC Cratus Jacket and the service we have provided. We hope you get great use out of it. Thank you for your order.
Halbro Sportswear
Great quality sportswear and delivered…
Great quality sportswear and delivered sooner than expected!
3 November 2022
Reply from Halbro Sportswear
Hi James,
Thank you for your kind 5* review. We're delighted you're pleased with the quality of your items for Dover RFC and are happy with the service we have provided. Thank you for your order.
Halbro Sportswear
Easy to order and very quick dispatch…
Easy to order and very quick dispatch and delivery.
Kept updated throughout process from date dispatched , managed my expectations on delivery. Received ahead of expectations so bonus.
27 October 2022
Reply from Halbro Sportswear
Hi Sheena,
Thank you for your very kind 5* review. We're delighted to have surpassed expectations with your order and are very pleased you're happy with the quality of service and product provided. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
great product
great product. exactly the right size. kept me informed of dispatch progress
2 November 2022
Reply from Halbro Sportswear
Hi Richard,
We're delighted to hear your experience shopping with us was a success. We're really pleased you love your Guildfordians RFC Jacket. Many thanks for your order and for your kind 5* review.
Halbro Sportswear
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