I am happy with my purchase. Cheap delivery, and good quality. The only minus is that no contact from them when delivery will arrive. I send a email about when should I expect delivery and they respo... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Brilliant have ordered both inshop in person and online. Staff really helpful. Great comms so.you know exactly when deliveries are arriving . Good quality products
Company replied
Placing my order was pretty straightforward online. Followed on with email confirmation, and second giving its intended delivery slot which fell perfect for me. Delivery was a friendly man crew. Wh... See more
Company replied
Very personable driver who willingly situated my order of sand at my property to accommodate my needs. I received exactly what I ordered in a timely manner and would order again from Haldane Fisher. O... See more
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Company details
- #90 of 111 best companies in Building Materials Supplier
- #84 of 113 best companies in Bathroom Supply Shop
- #42 of 56 best companies in Door shop
- #54 of 69 best companies in Garden building supplier
- #61 of 67 best companies in Timber merchant
- #43 of 53 best companies in Plumbers' merchant
About Haldane Fisher
Written by the company
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Contact info
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, United Kingdom
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4.4
Excellent
2k reviews
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Delivery service were unhelpful
Robert was a great help with getting bathroom suite ordered. Fiona was great for getting delivery sorted. The crew who delivered the suite was unhelpful. Left the bath on the palette in the driveway and wouldn't help my Dad put it in the hallway
17 August 2026
Unprompted review
Easy service to use online and …
Easy service to use online and delivered within the timeframe provided. shoutout to Keith the driver who actually had went past his scheduled hours on Friday to get my order delivered to begin work over the weekend.
10 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Haldane Fisher
Thanks for the fantastic review! We're delighted to hear you were happy with the service from ordering right through to delivery. We really appreciate your feedback and support!
Great service
A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock. I was offered an alternative better item for the same price. The store isn't that local to me so it would have been a wasted journey. Thank. Great service.
21 July 2026
Reply from Haldane Fisher
Thanks for your honest review. We're sorry the original item wasn't available when you arrived, especially as you had travelled to collect it. We're really pleased, though, that our team member was able to help and offer you a better alternative at the same price. We'll make sure your kind comments are passed on to her. Thanks again for your understanding and for your great feedback!
Reply from Haldane Fisher
Thanks for the great review! We're pleased to hear the product is well made and has done the job for you. We really appreciate your feedback and support!
Had the stock available and staff were…
Had the stock available and staff were very helpful when I was cutting the wood to size to fit in my car.
5 August 2026
Reply from Haldane Fisher
We're so glad to hear we had the materials you needed and our team could assist you with cutting the wood. We appreciate your kind words!
Easy ordering and efficient delivery…
Easy ordering and efficient delivery with friendly very helpful delivery driver.
4 August 2026
Reply from Haldane Fisher
Thank you for your wonderful feedback! We are so pleased to hear that your ordering experience was easy and that our delivery service was efficient. It's fantastic to know that our driver provided friendly and helpful service.
Local shop trading in milwaukee power…
Local shop trading in milwaukee power tools with competitive prices, knowledgeable & friendly staff.
4 August 2026
Reply from Haldane Fisher
Hi James,
We're happy to hear you appreciate our competitive prices and the helpfulness of our team. Thank you for your kind words and for choosing us!
Easy to order online
Easy to order online, communication re delivery and the delivery service. The product is also perfect for my project.
1 August 2026
Reply from Haldane Fisher
Hi Deborah,
Thank you so much for your positive feedback! We’re delighted to hear that you found it easy to order online and that our communication and delivery service met your expectations.
It’s great to know that the product was perfect for your project. We really appreciate your support and hope to assist you again in the future!
Haldane &Fisher Belfast
The service is fantastic. Previously I had purchased a wrong sand but after consulting with the customer service they have replaced with the correct one and refunded for the returns.
31 July 2026
Reply from Haldane Fisher
Hi Dhanu,
We are so happy to hear that our customer service team was able to assist you in resolving the issue with your sand order. We appreciate your positive feedback!
Brilliant have ordered both inshop in…
Brilliant have ordered both inshop in person and online. Staff really helpful. Great comms so.you know exactly when deliveries are arriving .
Good quality products
30 July 2026
Reply from Haldane Fisher
Thank you for your lovely review! We're so pleased you've enjoyed shopping with us both in-store and online. It's great to hear our team, delivery updates, and product quality have all met your expectations. We look forward to seeing you again soon!
Great product
Great product, timely delivery, good communication & friendly helpful delivery driver.
30 July 2026
Reply from Haldane Fisher
Thank you for your wonderful feedback! We're so pleased to hear that you had such a positive experience with our product, delivery, and communication.
We'll be sure to pass on your kind words to our delivery team.
I ordered and paid for 2 tins of fence…
I ordered and paid for 2 tins of fence paint from the Lisburn branch as they showed they were available on the website . I got a message to say the order was ready for collection. I attempted to collect the order 2 days later and was told only 1 tin was available. I was given a number of explanations ranging from the website showing available stock was wrong to the order gad been made some time ago and not collected. It was suggested I travel to another branch in Belfast who did have stock. I got the clear impression one of the paint tins had been sold to another person as the order hadn’t been collected. I found a particular female staff member who was not serving me to be particularly annoying as she kept interrupting. The whole experience was unsatisfactory and a waste of my time . Of course no apology offered! Let’s hope the refund comes through and it’s not paid to another customer.
5 August 2026
Unprompted review
Reply from Haldane Fisher
We apologise for the confusion around the stock information and the service you received. We will review what happened with the branch team to help prevent this from happening again.
We appreciate you bringing this to our attention and hope we can provide a better experience in the future.
Great communication from start to…
Great communication from start to finish delivery fella was lovely also.
29 July 2026
Reply from Haldane Fisher
We are so pleased to hear that you experienced great communication throughout and that our delivery person was lovely. Thank you for your wonderful feedback.
Reply from Haldane Fisher
Hi Jeremy,
We are so glad to hear your order arrived promptly. We appreciate your positive feedback!
No products have been delivered and no…
No products have been delivered and no one is answering emails about where they are.
28 July 2026
Reply from Haldane Fisher
Hi Jay,
Thank you for bringing this to our attention. We're very sorry to hear that you haven't yet received your order and that you've had difficulty getting a response.
A member of our team will be contacting you shortly with an update on your order and to help resolve this as quickly as possible. We appreciate your patience and thank you for allowing us to put things right.
Reply from Haldane Fisher
Thank you for your kind review! We're delighted to hear that you were happy with our customer service and the flexibility we were able to offer. We really appreciate your feedback and look forward to helping you again in the future.
Reply from Haldane Fisher
Hi Ruth,
We're so glad to hear you appreciated our communication and found our service reliable. Thank you for your kind words!
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