It is not easy to talk, chat often resets, not all information in hallon page is clear. When I changed plan with subscripsion to another with more GB, it changed automaticly to prepaid card. And I did... See more

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For mobile subscription, the internet is very poor and slow even in the city. I live in Gothenburg and it fails too often, in the office, city park, groceries. Cannot rely on the internet so I am chan... See more
Company replied
Good support. And their offers good for temporary solutions (I dont use them as my default account as i have one already). Otherwise, I don’t think they have all the information clear on the website,... See more
My previous telecom providers had very poor rates for mobile subscriptions. Migrating to Raspberry was very smooth and digital, they had all possible questions in their FAQ. I could migrate and k... See more
Company replied
Company details
Written by the company
Hallon uppstod när allt fler efterfrågade enkla och billiga mobilabonnemang. Varför krångla till det när man inte behöver, tänkte vi. Sedan 2013 har svenskar kunnat ringa och surfa billigt utan bindningstider, krångliga fakturor eller rörliga priser. Ett enklare mobilt liv börjar med ett klick hos oss. Vi kallar det Halloneffekten.
Contact info
Box 7012, 121 07, Stockholm-Globen, Sweden
- kundservice@hallon.se
- hallon.se
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Highest recommendation for hallon, immediate services and empathetic agents
I have been very happy after taking the cellphone sim, nice subscriptions, and services

Reply from Hallon
Expensive roaming
Set a browsing limit to 0 when travelling outside EU. No, it didn't work and charges roaming for 700 x 10 times over a weekend. Be aware travelling outside Sweden!

Reply from Hallon
Good service BUT every time you switch…
Good service BUT every time you switch your phone off OR it runs out of charge you have to put the sim pin in. So unnecessary.

Reply from Hallon
recently chose this company "Hallon"
recently chose this company "Hallon". In addition to raspberries, I have experience with another
operator.
I liked the communication with the staff
When I was looking for the optimal solution of mobile Internet.
Everything turned out, as the employees of this operator promised me.
And although I still have a little experience
Work with raspberries, I got what I was looking for what they promised.
I strongly recommend Hallon for those who
That is looking for an optimal mobile solution.
Very easy change from Comviq to Hallon
Very easy change from Comviq to Hallon. Number porting took a week but a temporary number was provided. Easy set up of an eSim.
Super fast service cheap easy …
Super fast service cheap easy everything is easy on the HALLON APP .
Formal complaint regarding unauthorized roaming charges
As the holder of Hallon number, I hereby submit a formal complaint regarding the roaming data charges applied to my July 2025 invoice, which exceed 584.90 SEK.
On June 22nd, during a trip with a stopover in the Dominican Republic, I never authorized the use of roaming data, and as a precaution, I disabled mobile data manually upon arrival. Despite this, I have been charged for a service I neither consented to nor used.
I consider these charges to be an abusive practice and a direct scam against the consumer, applied without my explicit approval and in violation of transparency and user control standards.
I demand an immediate cancellation of these charges and a thorough review of my case. If a satisfactory solution is not provided, I reserve the right to escalate the matter to Konsumentverket and other consumer protection authorities.

Reply from Hallon
Smooth transition, very digital no need for a customer support.
My previous telecom providers had very poor rates for mobile subscriptions.
Migrating to Raspberry was very smooth and digital, they had all possible questions in their FAQ.
I could migrate and keep my number, and they helped me do this automatically, cancelling my subscription with my previous telecom.
I wish I had done this sooner.

Reply from Hallon
SIM stopped working. Not possible to recover!
I got the same situation as the person who wrote on June 19. My physical SIM stopped working while I was in Spain. Without any warnings or other signs of mulfunction. Just got a "no-parking-sign" in the status bar of the phone.
Their "so called support" is a joke.
Most of the time you are chatting with a bot, who has an option "English", but if to select it, tell that "his English is not that good" and sends you to hell.
I changed the subscription to unlimited traffic for one week, ordered eSIM, but got the same result, eSIM card was rejected by network.
I have one of the best phones on the market - dual SIM Samsung S23 Ultra, that supports up to 20 eSIMs(only 1 can be active at a time). I used it with eSIMs before and ordinary Spanish physical SIM works fine, but I need my Swedish number working as well!
Today I found on the Hallon web site very strange information. It says that their prepaid cards DO NOT WORK when ROAMING.
Is is another joke, Hallon???
Who needs the SIM that works in Malmö, but stops working in Copenhagen???
And how to explain that my other prepaid SIM works in Portugal ?
With that said, I move all my subscriptions to TRE, they have good offers now and recommend to do the same to everyone who reads this review

Reply from Hallon
Good experience overall
Easy to migrate from another service . Easy esim ordering. Good network strength.

Reply from Hallon
Right now I like it so much good price…
Right now I like it so much good price and can save my surfer long time

Reply from Hallon
Very good network and customer support
Very good network and customer support

Reply from Hallon
Awful customer service
Awful customer service. Chat is useless. Very late to reply and no contact number. They charge instantly but the service is activated after a week, and if you for some reason you have an issue, you might end up paying for nothing!
It is never mentioned on their site that an e-sim is not supported for mobile broadband connections! They even themselves instructed me to order an e-sim to get it to work immediately! Only after a lot of frustration, trials, and their late response, I realized it wasn't available! Up to this moment, I haven't received the physical sim to my address and I am not sure if I will before the end of the only month of subscription!
They are not even being helpful in fixing their fault with changing the subscription to an e-sim supported mobile connection.
Certainly, will cancel my subscription but I hope they will do it without delaying to force me to pay an extra month! Now I can understand why the cancellation is not automated like the subscription!
I wish I had read the reviews before I joined them!

Reply from Hallon
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