I’ve been purchasing from HCL for years and thought I should provide some much deserved feedback. Orders are always shipped quickly and arrive often in 1-2 days. On placing my last order, I forgot to... See more
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See what reviewers are saying
Fantastic service. Ordered lenses for an event and one was damaged. Staff went out of their way to ensure replacement in time. Great communication, excellent support. Highly recommended.
I’ve worn coloured contact lenses my whole life, and I bought three different pairs. The ones with the lizard shape are impossible to use — they’re too big and too thick, and every time I bli... See more
Company replied
Bought a few pairs of contacts from them. They are very responsive and when I needed contacts on short notice they even let me collect. Comfortable contacts and a good color range
Company details
Written by the company
Halloween Contact Lenses is an Australian online retailer of costume and coloured contact lenses, based in Melbourne and shipping Australia wide since 2020. We stock one of the largest ranges of Halloween, cosplay and coloured contacts in the country, including full eye sclera lenses, anime and cosplay designs, UV styles, and natural coloured lenses. All of our lenses are non prescription (plano), CE marked, KFDA approved, and made in an ISO 13485 certified facility. Every order is packed by our small team in Burnside Heights, Victoria, and dispatched the same business day when placed before 1pm. Customers can choose free standard shipping, tracked shipping, or express shipping across Australia, and local pickup is available for Melbourne customers who need lenses urgently. We are known for fast replies and fast delivery. Most customer emails are answered within hours, and our lenses regularly arrive in time for events, conventions and Halloween parties on short notice. Whether you are dressing as a vampire, zombie or demon, recreating an anime character, or just changing your eye colour for a night, we help Australians transform their look safely, with free lens cases on yearly lenses and clear guidance on every product page.
Contact info
7 Stanthorp Street , 3023, Burnside Heights, Australia
- 0450899518
- support@halloweencontactlenses.com.au
- halloweencontactlenses.com.au
4.4
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Fast delivery and stuff
they got here in decent time but quite honestly I have not worn them yet and you keep nagging me to review so here it is. The contact lenses I got from you last time were good so I'm expecting mostly the same from these.
25 July 2024
Good, what I expected
Good, got what I expected, delivered on time, and was of good quality.
9 July 2024
Very disappointed 😞
Very disappointed 😞
I paid extra for express shipping and for them to be packed quickly and I paid for a tip and my contacts were sent to the wrong address before coming to me.
30 May 2024
Reply from Halloween Contact Lenses
We got this one wrong. You paid for speed and a packing error cost you exactly that. Sorry. If you were not fully refunded for the express and priority fees, email support@halloweencontactlenses.com.au and we will refund them.
Would recommend!
They look great! The contacts make the edges of your vision slightly blurred and red, however that’s expected with the lens’ shape. I’m not sure why, but they were a little difficult to put in. The lens is very soft and it wouldn’t stick to my eye properly; it kept staying stuck to my finger (I might be the problem.) They would also slightly rotate, thought it’s not a huge issue. Also if you buy the solution it’s good to note that it came with a lens case. Shipping was fast and efficient.
1 April 2024
Comfortable and affordable contact lenses . Love them Have used these company for a few years…
Have used these company for a few years now and have orders and have no issue and delivery is fast and product is very good . Comfort and asp the right colours . If they doesn’t have your colour they will contact you and try to help
You best possible . Thank you Good contacts and excellent colours and fit .
21 March 2024
Reply from Halloween Contact Lenses
Sorry your order went missing, especially on express. Email support@halloweencontactlenses.com.au with your order number and we will refund or replace it, including the postage.
Uncomfortable and fake look
The contact lenses were irritating on the eye compared to other lenses I have had.
The large clear centre circle shows natural eye colour through and creates a fake look, the pigment should be graduated from centre not have a hard line edge.
29 January 2024
Reply from Halloween Contact Lenses
Fair review. The clear centre circle is part of how these lenses are made, but you are right that on lighter eyes the edge can read as a hard line, and our product photos should make that clearer. Your feedback has gone into how we shoot and describe these styles. If you would like help picking a design that blends more naturally, email support@halloweencontactlenses.com.au and we will point you to the right ones.
Failed to look at my address
Failed to look at my address and fill it out correctly. Order was returned to sender by Australian Post.
19 November 2023
Reply from Halloween Contact Lenses
Sorry your parcel bounced back to us. Whether the address slipped through checkout wrong or we misread it, the outcome for you was the same and we should have caught it. If this was never resolved, email support@halloweencontactlenses.com.au and we will re-send at our cost.
Great service!!
I needed the lenses ASAP so they let me pick them up directly from the warehouse!! Thanks so much!
9 November 2023
Unprompted review
Awesome product
Awesome product! The coloured contact lens I bought were perfect for my Halloween costume; had heaps of people complimenting the details of the lens. Would buy again :)
28 October 2023
Unprompted review
Delivered in 2 business days
Delivered in 2 business days, easy to wear and i could see full vision with the whiteout lenses.
22 October 2023
Impressive customer service
Impressive customer service. Deserves more than 5 ⭐️! Highly recommended
30 October 2023
Unprompted review
Great experience
Great experience. Ordered and was able to pick up the next day. Super friendly and easy experience! Contacts are great.
26 October 2023
Unprompted review
Contact lenses Blue Snake eyes
Product is great my son is happy and the postage was pretty quick too
26 September 2023
Good quality - fast shipping
I used these for 3 of my Halloween looks and they all worked perfectly.
27 September 2023
Unprompted review
The best!
One of my favourite shops to buy lenses from! Always quick delivery and the contacts are perfect every time :)
26 August 2023
Such great service
Such great service!
We needed some bright blue contact lenses within a week and was able to pick them up the next day.
The owner was genuine and friendly.
He showed a variety of blues and had great advise.
The blue eyes were a big hit at the party too. No issues at all with the lenses.
Thanks again for your service.
9 August 2023
Unprompted review
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