Halo Wheels Reviews 215

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the wheels and rims, noting their durability and excellent performance. Many people highlight the exceptional delivery service, describing it as fast, prompt, and well-packaged, with orders often arriving quicker than expected. The overall service experience is frequently commended, with consumers appreciating the helpful and responsive customer support. However, some customers have reported issues with product quality, specifically mentioning spokes coming loose, wheels separating at the seam, or tires arriving twisted, malformed, or with damaged sidewalls. A few other people also felt that while the company's service was good, the delivery experience was poor due to courier issues.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Quality

Consumers generally find the quality of products to be positive. Many reviewers praise the high quality of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently report a smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

T2 wheel built with spin doctor hub , arrived quickly and undamaged very well packaged. wheel now done 5000 miles (off road) . spokes all still tight, colour (black) has worn off the brake surface bu... See more

Rated 5 out of 5 stars

Great delivery service. Fitted to a Giant Roam 1 to use for bikepacking. Just completed a day ride on mixed tarmac and Sustrans hardpack, worked very well on both in dry weather. I'm not intending to... See more

Rated 5 out of 5 stars

Ive tried hunt , hope and various dt Swiss wheels and Halo is just in another league ! Tyre seats with ease , no tools needed and tubeless sets up first time with a standard pump . The supadrive hub m... See more

Rated 5 out of 5 stars

I bought a drove line dynamo wheel and this is my second. The rim is well made and finished well, it sets off my bike nicely. This is my second purchase of this wheel so I have a little long term expe... See more


Company details

  1. #58 of 101 best companies in Bicycle Shop
  2. #7 of 11 best companies in Bicycle wholesale

Information provided by various external sources

Award winning, hand built wheels covering a huge range of disciplines including mountain bike, road, fixed gear, BMX race, gravel, cyclo-cross and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

215 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great new "classic" wheels

Fast and secure delivery. The wheels are great. Needed a new set of wheels for my vintage racer. Not cheap, but so far they're a game changer

5 March 2025
Rated 3 out of 5 stars

Fast delivery

Fast delivery
Wrong free hub as photos don’t describe the product enough

2 March 2025
Halo Wheels logo

Reply from Halo Wheels

Hi Jerome,

Thank you for your order and I'm very sorry for the issue that you've experienced.
Please can I ask you to email us at contact@halowheels.com with your order number and a description of the issue.

Many thanks,

Jack

Rated 5 out of 5 stars

Halo all the way.

My son races BMX & having spoken to various other riders & also watched the sponsored you tube videos, he wanted Halo wheels for his jump bike build.
Being a leading brand you expect premium prices & usually a lack of customer service however Halo were different.
I contacted the staff & they were extremely helpful, with no pressure selling.
I finally decided to buy him the parts he needed as the wheels themselves were cheaper from an online retailer, which is my only negative point.
Other than this, I would highly recommend & it’s easy to see why they are the market leaders. The parts ordered arrived the following day.

18 February 2025
Rated 5 out of 5 stars

This was a great purchase

This was a great purchase, I had a couple of questions that I needed to answer before buying this wheel set. Both were answered quickly by the sails guys. The wheels were with me very quickly and are top notch.

7 February 2025
Rated 5 out of 5 stars

Halo wheels

Order arrived very quickly considering I ordered over the weekend. Wheels are of great quality as are the hubs. Thanks halo!

25 January 2025
Rated 5 out of 5 stars

Great value to strength ratio

Great spokes, always used Halo’s double butted spokes for my MTB builds and they’ve not failed me yet after several years of self building wheels - great value to strength ratio too, always at more competitive prices than the large competitors

30 December 2024

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