Hamiltoncollection Reviews 8,239

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 362 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are exactly as advertised and often exceed expectations. Many people find the website user-friendly and the ordering process easy and quick, making for a smooth overall experience. However, some customers experienced difficulties with the website, including issues with order submission and navigation. There were also instances where people were dissatisfied with the ordering process, citing long shipping times, unexpected charges, or problems with order tracking and account recognition.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and variety. Customers frequently praise the... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and quickness of... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of placing orders and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products,... See more

Website

People report ambiguous experiences with the website. Many customers found it easy to load, quick to respond,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Webb site was hard to use. Various models took a lot of work to find out if they were gold, gold plated or vapor bonded. Then you tried to trick me into a $16 month charge in perpetuity unless I could... See more

Rated 4 out of 5 stars

I love Hamilton! They have some of the cutest items I've seen in a long time and they are pricey but they do make a quality item. I have an issue with the high shipping charges they assess and that... See more

Rated 4 out of 5 stars

Everything is high quality just like the description. I would have given you five star's except for the pricing.

Rated 5 out of 5 stars

I'm just sitting "Excited" about receiving this Angel for My Collection of Angels. I will Continue to look thru all of ur Collection of Angels and then Elephants. I'm a HUGE Lover of Elephants.... See more


Company details

  1. Hobbies & Crafts

Information provided by various external sources

The Hamilton Collection offers a wide selection of unique and exclusive collectible figurines, charming outdoor decor, or a diecast car at great prices. Shop Now!


Contact info

4.0

Great

TrustScore 4 out of 5

8K reviews

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Rated 3 out of 5 stars

Outrageous shipping charges

I felt the price was fair. But $28 in shipping charges plus $20 in taxes is extreme. Then to add to the experience the item doesn't ship until 4 months from the day I placed the order. It better be worth it. 😁

12 April 2026
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Reply from Hamiltoncollection

Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne

Rated 3 out of 5 stars
Hamiltoncollection logo

Reply from Hamiltoncollection

Hello, I am sorry to hear about the billing on your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea

Rated 5 out of 5 stars

One Happy Customer

I was amazed on how quick my order was delivered.Great care in packaging. Just very impressed with the whole ordering and delivering. Highly recommend. Thank You.

8 April 2026
Rated 2 out of 5 stars

Model NOT as illustrated

The model that I received is nothing like the one illustrated on line and on the post card. The bumper and headlights are shown as bright plated. My model has dull plated lead colored parts. The illustrations show spokes on the inside of the wheels mine has some kind of solid yellow disk not authentic at all. The whole model seem to be incased in a clear film. If this is standard there are no instructions to remove. It prevents the wheels from rolling---not good. I have a cast model T that is far superior to this one. This Ad is fraudulent!

6 April 2026
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Reply from Hamiltoncollection

Hello, I am sorry to learn you were disappointed with your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie

Rated 5 out of 5 stars

I'm just sitting "Excited" about…

I'm just sitting "Excited" about receiving this Angel for My Collection of Angels.
I will Continue to look thru all of ur Collection of Angels and then Elephants.
I'm a HUGE Lover of Elephants.
I can't wait for the Angel to Arrive.
Thank You so very MUCH.

8 April 2026
Rated 3 out of 5 stars

Surprise shipping charge was…

Surprise shipping charge was disappointing.

7 April 2026
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Reply from Hamiltoncollection

I am sorry for the unexpected charge! Please know we charge shipping on all our products and the fee is disclosed at the checkout.

If you need any assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Anna

Rated 3 out of 5 stars

MY E-MAIL ADDRESS WAS NOT RECOGNIZED BY…

MY E-MAIL ADDRESS WAS NOT RECOGNIZED BY SIGN-IN PROCESS. HAD TO REGSTER AGAIN. POOR RESPONSE FROM HELP PHONE NUMBER.

6 April 2026
Hamiltoncollection logo

Reply from Hamiltoncollection

Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Layne

Rated 5 out of 5 stars

I can easily send a gift to the…

I can easily send a gift to the recipient address. Easily enter my information also. I sent this figurine to my older sister. I think she will love it
It will ship automatically and delivery is relatively quick.

1 April 2026
Rated 4 out of 5 stars

Good Products but high S&H

I love Hamilton! They have some of the cutest items I've seen in a long time and they are pricey but they do make a quality item. I have an issue with the high shipping charges they assess and that is just for STANDARD shipping mind you.

29 March 2026

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