Hampergifts.co.uk  Reviews 

1,174
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and straightforward online ordering, appreciating the wide range of quality products and beautiful presentation. Deliveries are consistently reliable, arriving on time with good communication, even for international orders. However, some customers noted occasional delivery issues, like items arriving early, late, or at the wrong address. A few also found product contents disappointing, mentioning small sizes, unexpected flavors, or discrepancies from website descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing delight with the contents,... See more

Delivery service

People report positive experiences with delivery service, often praising fast and on-time deliveries, even... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent quality of the... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, very good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Order arrived on prearranged day and was well packaged. I ordered the Birthday Hamper and I had a slight concern as the items listed on the outer polythene packaging differed from... See more

Rated 5 out of 5 stars

Great selection of Christmas hampers at different price points making this a very affordable gift option to send someone overseas in the UK. I managed to impress my aunt, uncle and cousin who loved a... See more

Company replied

Rated 5 out of 5 stars

I'm from Australia and I send surprise parcels to my dear friend a few times a year. Every single time, the delivery arrives exactly on the day I choose, the contents are exactly what I expect, and m... See more


Company details

  1. #5 of 17 best companies in Gift basket shop
  2. #24 of 69 best companies in Corporate gift supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,174)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

delivery great

delivery great, hamper loved thank you

21 April 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your feedback on the Choc Lovers Hamper!

Rated 2 out of 5 stars

My fiance received her basket and her…

My fiance received her basket and her first words were the only thing good were the baskets - chocolate old and tasteless and I am very disappointed with her feedback and won’t be buying here again - had such high hopes but very disappointed - nothing handmade

23 April 2026
Unprompted review
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Reply from Hampergifts.co.uk

Dear Bret
Thank you for taking the time to leave your valuable feedback, it is very much appreciated.
We are very sorry to hear you were not happy with your order. A member of our customer services team will be in touch with you shortly in order to resolve this issue to your satisfaction.
In the meantime we have passed your comments onto our purchasing department for review. Thank you
Hampergifts Customer Care

Rated 5 out of 5 stars

Excellent service..Considering I live…

Excellent service..Considering I live in South Africa , and was ordering a gift for the UK , the process was easy and flawless..Keep up the good work...

12 April 2026
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Reply from Hampergifts.co.uk

Thank you very much for your feedback,
We’re so happy to hear the hamper was well received.
Thanks again and hope to see you again soon!
Hampergifts.co.uk Team

Rated 5 out of 5 stars

Great company and a special thanks to…

Great company and a special thanks to Alex.
Gift was delivered on time as arranged and very well received
by my 90 year old aunt.
Highly recommend form Australia🇦🇺

8 April 2026
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Reply from Hampergifts.co.uk

Thank you so much for your lovely feedback! We're delighted to hear your gift went down well with your Aunt

Rated 5 out of 5 stars

The items in the hamper were of…

The items in the hamper were of excellent quality and the service was fantastic. I ordered the wrong item and Alex took care of the return and reordering the correct item. Everything went smoothly and the recipient loved the gift. I strongly recommend it.

9 April 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you very much for your feedback!
We’re so happy to hear the hamper was well received.
We hope to see you again soon :)
Hampergifts.co.uk Team

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent - this was the first I've order "across the pond," and was very pleased.

8 April 2026
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Reply from Hampergifts.co.uk

Thank you for your feedback!

Rated 4 out of 5 stars

Slightly disappointing content!

I was a little disappointed with the amount of content. But my daughter was delighted with the presentation. The typed message could have been bigger and in cursive or better presented. The delivery arrived as stated and the driver was friendly and neat and tidy in a nice vehicle! Thank you xx

10 April 2026
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Reply from Hampergifts.co.uk

Dear Carolyn , thank you for your valuable feedback and we will certainly look into the cursive option for the gift card. Best wishes, Hampergifts Team

Rated 5 out of 5 stars

The recipient of my gift hamper was…

The recipient of my gift hamper was blown away and loved her birthday present from the other side of the world.

8 April 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you very much for your feedback!
We’re so happy to hear the hamper was well received.
We hope to see you again soon :)
Hampergifts.co.uk Team

Rated 5 out of 5 stars

My go-to gift.

Lovely hampers always delivered on time. Ideal for me to treat my kids as two of them live in the UK and I'm overseas.

10 September 2025
Rated 5 out of 5 stars

Delivered on time

Delivered on time
Nicely packaged
Great communication

11 March 2026
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Reply from Hampergifts.co.uk

Thank you for your lovely feedback!

Rated 5 out of 5 stars

Happy Hampers.

I have used your company a few times never been disappointed the friends I have sent them to are always surprised and delighted with the contents your Hampers makes their special day even more special.
Keep up the good work.

11 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear June, we really appreciate your kind words, and hope to see you again soon!

Rated 5 out of 5 stars

Ordering from Australia was so easy.

Ordering from Australia was so easy.
Great communication throughout the whole process from ordering to delivery.
Great hamper

12 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback, we hope to see you again soon! :)

Rated 5 out of 5 stars

Hamper arrived on time

Hamper arrived on time. Presentation looks good and will be a great family birthday present.

11 March 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback, we hope to see you again soon! :)

Rated 1 out of 5 stars

Mother’s Day package not delivered …

Ordered hamper for my daughter for Mother Day on March 11. Spoke to my daughter on Mother’s Day March 15 at 9 PM, package had not been delivered.
It is supposed to be delivered today - one day late. I paid 15 pounds for shipping. Disappointed in the service, cannot say about product not yet arrived.

11 March 2026
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Reply from Hampergifts.co.uk

Dear Bernadette,
Thank you for your email and I am so sorry to hear this. Unfortunately deliveries to Northern Ireland can take an extra 1-2 working days to arrive - this should have been communicated to you during checkout, and I sincerely apolgise if this wasn’t made clear enough.
I have since tracked your parcel and am happy to report this was successfully delivered on Monday.

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