Hampergifts.co.uk  Reviews 

1,177
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the ordering process simple and easy, appreciating the wide selection and excellent quality of products. People frequently praise the attractive presentation of the hampers and note that contents often exceed expectations. The delivery service is often highlighted for its reliability, timeliness, and effective communication, ensuring gifts arrive as expected. However, some customers also noted occasional issues with delivery, such as items arriving earlier or later than the requested date. A few people also felt that the product quality or appearance did not always meet their expectations, mentioning tiny box sizes or contents not as appealing as anticipated.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality,... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising on-time delivery... See more

Quality

Customers consistently report positive experiences with product quality, often finding it difficult to fault.... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of ordering online,... See more

Service

People report positive experiences with service, often describing it as excellent, very good, and fantastic.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Order arrived on prearranged day and was well packaged. I ordered the Birthday Hamper and I had a slight concern as the items listed on the outer polythene packaging differed from... See more

Rated 5 out of 5 stars

Great selection of Christmas hampers at different price points making this a very affordable gift option to send someone overseas in the UK. I managed to impress my aunt, uncle and cousin who loved a... See more

Company replied

Rated 5 out of 5 stars

I'm from Australia and I send surprise parcels to my dear friend a few times a year. Every single time, the delivery arrives exactly on the day I choose, the contents are exactly what I expect, and m... See more


Company details

  1. #5 of 17 best companies in Gift basket shop
  2. #24 of 69 best companies in Corporate gift supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,177)

207 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed with the quality…

My sister said the variety of muffins were all the same, all cherry flavoured , they were way to sweet, the biscuits were ok, the flapjacks were ok, nothing really hectic, the basket the presentation was nice which was the best gift! she is using it for her toiletries. Sorry to say only middle of the road!

5 February 2026
Rated 1 out of 5 stars

My gift hamper for valentines

My gift hamper for valentines , for my daughter Tennessee Grosjean in Hammersmith, has still not been delivered . Please can you follow up on this

11 February 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Hi Jacqui
Thank you for your review. We have tracked this and can see DPD tried to deliver twice without luck ; they also had no response to the calling cards or the tracking emails & SMS. Since your review we have spoken via email and are happy to report that the fresh hamper that we resent to your daughter has now been safely delivered :)
Hampergifts Team

Rated 5 out of 5 stars

My wife was very happy with the tower…

My wife was very happy with the tower hamper it looks great my wife was pleased with the contents

11 February 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Carl, we are delighted to hear your Valentines gift went down well!

Rated 5 out of 5 stars

Definitely the right choice

Fantastic service - on time, just perfect. Great quality will 100% use again

6 February 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Amanda, thank you for your lovely feedback! We are delighted that your Champagne hamper went down well

Rated 5 out of 5 stars

Birthday delight

Wide range of options, quality of the end product, and delivered on time with good communications throughout. My daughter was delighted with her Birthday surprise, and I will definitely use Hamper Gifts again in the future.

30 January 2026
Rated 5 out of 5 stars

Easy to order

Easy to order. Process was simple. Gift basket was delivered on time and well received. Very grateful for the service.

29 January 2026
Rated 5 out of 5 stars

Hampergifts performed well

I thought Hampergifts performed well, despite the carrier's occasional incompetence. Hampergifts performed well.
My agent did a great job. He worked hard because the courier wasn't doing his job properly and couldn't deliver it to the correct address. He showed perseverance and was able to keep his word.

28 January 2026
Rated 5 out of 5 stars

Really happy with the chocolate hamper…

Really happy with the chocolate hamper I ordered as a gift for one of my staff. Really lovely presentation. Arrived in good time

29 January 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback! We hope to see you again soon

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