Hand in Hand Soap Reviews 723

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

I had an avarage experience with handinhandsoap.com. It was ok I guess. Prices were reasonable. Quality of the items was ok aswell. Custmer support is helfpul. Communication was not great, but they ma... See more

Rated 4 out of 5 stars

Awesome soap but the packaging SUCKS! We've had to throw away entire bottles because they could not be opened. It's a shame because the soap is excellent but not so much if you can't open the contai... See more

Company replied

Rated 5 out of 5 stars

Love this liquid hand soap. Ordered 5 scents: Lavender, rosemary lemon, peony, sweet grass and citrus grove. So far my favorites are peony and sweet grass but all the scents seem great. Not too ov... See more

Rated 5 out of 5 stars

I ordered two bars of soap for my older sister’s birthday. Knowing I didn’t have a lot of time before I had to drive 18 hours to see her, I prayed that the soap would be delivered on time. Sure enough... See more

Company details

  1. Skin care clinic
  2. Pharmacy

Information provided by various external sources

Vegan, sustainable and palm oil free essentials for a clean life + clean conscience. Buy a bar, give a bar.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

723 reviews

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Rated 5 out of 5 stars

This soap smells great and doesn't…

This soap smells great and doesn't bother my sensitive skin. Love it!!

4 February 2021
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Reply from Hand in Hand Soap

Hi Angie,

We are so excited that you are enjoying our products! We know how hard it is to find products that work for sensitive skin. We are here to make products that feel good while doing good! We appreciate your feedback & comment!

Sending bubbly cheers your way!

Best,
Rylee

Hand in Hand

Rated 5 out of 5 stars

BEST CUSTOMER SERVICE!!!

I had purchased these products with my Christmas money after falling in love with their Cactus Blossom sugar scrub! I have never used one before theirs, so I didn't know what to expect. I loved how soft and smooth my body felt after using the sugar scrub, so I knew i needed MORE! When I received my order I was so excited to see what the new hand soaps smelled like but all i could smell was Lavender. I opened the box to discover that in transition 2 of the bottles had opened and all over everything. I worked in sales for years, I sent an email to customer service as a courtesy to let them know so it didn't happen to anyone else, I wasn't looking for a refund or anything just making someone aware of situation. I received an email back from Ashley, who was absolutely perfect!!! She apologized about the shipment and not only refunded me my money, she re-sent my whole order!! If that's not GREAT customer service I dont know what is!!!! I will Be turning around and using my refund to buy more products with Hand in Hand for sure!!!

3 February 2021
Rated 5 out of 5 stars

Love the body wash

Love the body wash. Good, clean ingredients. No fragrance or coconut oil. Highly recommend.

23 January 2021
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Reply from Hand in Hand Soap

Miranda,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

This is the best soap I've ever used

This is the best soap I've ever used. It's not cheap but the bars are solid and last a long time.

21 January 2021
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Reply from Hand in Hand Soap

Susan,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

Purchased as a gift for a Client

Purchased as a gift for a Client. Smelled amazing. The Client was excited to try it and loved that the company gives back.

21 January 2021
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Reply from Hand in Hand Soap

Terry,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

Love it!

Love the soap and the fact they give back to others with each purchase. Soap feels clean, smells great and bottle design is fun and uplifting!

16 January 2021
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Reply from Hand in Hand Soap

Marilyn,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

Great for sensitive skin

I love that the bottles are made of a more recyclable material. I have very sensitive skin and absolutely love all their soaps and hand sanitizers. Everything smells fantastic, without leaving a heavy lingering scent like a lot of products. I generally go fragrance-free but these are so lightly scented with natural ingredients that I have had no adverse reaction to the fragrance.

14 January 2021
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Reply from Hand in Hand Soap

Lizzy,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

I have very sensitive hands. Especially in the winter. This soap actually makes my hands look better after just washing. This is the best hand soap that I have ever used.

I typically have sensitive skin. In the winter, especially; my skin can get capped and dry from using other soaps. This is by far the best soap that I have ever used. It actually even makes my hands look better just by using it alone ❤️

14 January 2021
Unprompted review
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Reply from Hand in Hand Soap

Jade,

Thank you so much for your feedback! So happy to hear your sensitive skin can catch a break! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

Love this soap

Love this soap! It does exactly what it’s supposed to do with clean ingredients...works so well, I wash my hair with it.

14 January 2021
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Reply from Hand in Hand Soap

Julie,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

I made an order & was very pleased !

I made an order & was very surprised how quickly it was filled & shipped . I received my items very well & safely packed . I love how the soap leaves my skin so smooth . Look forward to ordering again .

13 January 2021
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Reply from Hand in Hand Soap

Maxine,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

Excellent fast service and delivery…

Excellent fast service and delivery from your very good company. Good product too.

13 January 2021
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Reply from Hand in Hand Soap

Wendy,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

Love your soap

Love your soap! Not overly fragrant, creamy,
Give it as gifts and everyone loves it!

12 January 2021
Unprompted review
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Reply from Hand in Hand Soap

Henry,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

Great scrub

Great scrub. Very abrasive. I initially received this product as a gift. Soon after I used it I had to order more.

12 January 2021
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Reply from Hand in Hand Soap

Laurie,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

Excellent product and mission

Every product I have purchased is wonderful! Our nanny loves the hand soap so much she was going to order some for her home too, but I beat her to it! Now she says her boyfriend loves it too!

11 January 2021
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Reply from Hand in Hand Soap

Eleanor,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

Love the smell of the sanitizer so when…love the scents.

Love the smell of the sanitizer so when I looked it up on google I decided to try the soap too. It’s great!

10 January 2021
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Reply from Hand in Hand Soap

Nana,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

The products from this company are awesome and priced fairly

The products from this company are really amazing at a very favorable price. We have purchased hand sanitizer as well as lights and bar hand soap in a variety of fragrances. Each and every product is exceptionally pleasing. I especially appreciate Hand in Hand social awareness of giving free products to underserved people.

8 January 2021
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Reply from Hand in Hand Soap

Howard,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

Rated 5 out of 5 stars

The soaps smell amazing

The soaps smell amazing & the packaging is so cute. They shipped and arrived very quickly.

8 January 2021
Hand in Hand Soap logo

Reply from Hand in Hand Soap

Sophia,

Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!

Best Wishes,
Angela

Hand in Hand

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