Handle Hardware Reviews 260

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great prices and excellent communication. I ordered some products which were very competitively priced and whilst there was a little confusion over the delivery which was not their fault but mine.... See more

Company replied

Rated 5 out of 5 stars

We needed to replace door closers on 3 of our most heavy entrance/exit doors and after deciding on which make and model we needed, we carried out an internet search and found Handle Hardware's website... See more

Company replied

Rated 4 out of 5 stars

Service was really swift, products are lovely, packaged well, decent instructions with templates. Made to order item also arrived really quickly. They have possibly been let down by too many custom... See more

Company replied

Rated 5 out of 5 stars

Ordered 16 internal door handles on Monday morning and they arrived the following day via DPD. Over the moon about the speed and service. The quality of the handles (Urfic) also appears to be great -... See more

Company replied

Company details

  1. Door shop
  2. Hardware Shop
  3. Locksmith

Written by the company

We are a well-established supplier of architectural ironmongery based in London. Stocking door handles, hinges, closers, locks, door furniture and much more, from the most trusted brands including Frelan, Hoppe, Zoo Hardware, Carlisle Brass, Dorma, Assa and Rutland to name a few, we supply direct to the public and trade at low prices. We carry stock of most our products in our warehouse so we are able to offer next day delivery to anywhere in the UK. Get in touch today with our experienced & helpful sales team to discuss your requirements 020 8819 5533. We have been supplying the construction trade for over 30 years. Being leading specialists in our industry, you can rest assured that our Guild of Architectural Ironmongers qualified sales team are experts on our products and will ensure your ironmongery meets the relevant building and fire regulations. We are registered ironmongers and can provide a free of charge door scheduling service. Handle Hardware offer a range of finishes including matt black, antique brass, bronze, copper and more! Our RegAI sales team can put together a complete package so that all of your ironmongery matches, providing the highest quality finish to your project. From lever handles to door hinges, lock faceplates to door closers, we've got you covered!


Contact info

4.8

Excellent

TrustScore 5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Extremely helpful, brilliant service, nothing too much trouble. No hesitation in recommending

7 May 2020
Unprompted review
Handle Hardware logo

Reply from Handle Hardware

Hi Monica,

Thank you for your order and review!

We are pleased to hear you are happy with your order and look forward to hearing from you again soon.

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

Handle Hardware a good choice.

Friendly website, purchasing process easy and straight forward, multiple delivery options available with reasonable prices. Next day delivery that actually works. People answering your phone call in professional and kindly manner. They even call you back as promised. Good quality of the product.
I only have + things about my experience with HH, is good to have choices especially those that actually work. I was a bit sceptic because could not get what I was looking for from Screwfix, but I made the right choice with Handle Hardware.
Thank you and keep up the good work.

6 May 2020
Unprompted review
Handle Hardware logo

Reply from Handle Hardware

Hi Edgardo,

Thank you for your order and review!

We are pleased to hear you are happy with your order and received first class service! We look forward to hearing from you again soon.

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

In stock - good price - fast delivery

Handle Hardware had in stock items I had failed to find elsewhere, and at a reasonable price. My order went through smoothly and the products were delivered even quicker than I had expected given the constraints of Coronavirus on courier services, etc.

I will certainly consider using Handle Hardware again.

3 May 2020
Unprompted review
Handle Hardware logo

Reply from Handle Hardware

Hi Paul,

Thank you for your order and review!

We are pleased to hear you are happy with your order and look forward to hearing from you again soon.

Kind regards,
Handle Hardware Team

Rated 5 out of 5 stars

Jolly good show chaps!

Perfect well made no frills 'does what it says on the box' loo roll holder. Took some finding too so very happy with the result.

7 November 2019
Unprompted review
Rated 3 out of 5 stars

The toilet roll holder is shoddy for…

The toilet roll holder is shoddy for the money. It is not chrome it is plastic with a chrome coloured paint rubbish. I would say instead of £28 it should be £9.99. Other sites were charging £35. It didnt fit my towel rail without I find a large washer to take up the difference so its not universal. If I had known it was not quality chrome I would not have bought it. All I can say is it is very useful if you have no other space for a toilet roll holder just needs to be better quality.

31 October 2019
Unprompted review
Handle Hardware logo

Reply from Handle Hardware

Hi Linda,

I've had a look into your order and you say you've ordered a chrome toilet roll holder for £28, however after checking your order I saw you didn't order any toilet roll holders from us, you ordered 2 x brass coat hooks? Furthermore, we do not sell any toilet roll holders for £28?

I believe you've mistakenly reviewed the wrong company, please can you confirm and if so please remove this review. Any queries please call or email us on 020 8819 5533 or sales@phoenixsalesltd.co.uk

Kind regards,
Handle Hardware

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look