Handy Gardeners Reviews 

376
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of service, noting how their gardens are transformed and left tidy after the work is completed. Many people highlight the staff's professionalism, politeness, and hard work, often going above and beyond expectations. Reviewers also appreciate the efficient booking process, quick response times, and the punctuality of the gardening teams. However, some customers also noted concerns regarding pricing, with instances of quotes being unclear, misleading, or leading to unexpected additional charges for waste removal. A few other people also felt that communication could be inconsistent, mentioning unreliability, last-minute changes to service scope, or receiving rude responses when seeking clarification.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising the gardeners for being... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing excellent, fair, and... See more

Response time

People report positive experiences with response times, noting that staff are quick to reply to emails and... See more

Booking process

Users describe positive interactions with the booking process, finding it very easy and clear, with specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The grounds maintenance of our communal areas, mainly a private car park was completed in a few hours. The result was an area cleared of weeds and leaves, tidy and clean. One of the residents said it... See more

Company replied

Rated 5 out of 5 stars

They arrived on time and were courteous and polite. They worked hard and no messing around. They did a good job but seemed expensive - £380 for two men for 3 hours including a number of jumbo bags of... See more

Company replied

Rated 5 out of 5 stars

I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactivel... See more

Rated 5 out of 5 stars

I've used Handy Gardeners several times over the past 3 years (around 15). Every time the gardeners do a really good job of tidying up our large garden and manage to do so in 2 hours. They are always... See more

Company replied


Company details

  1. Waste Collection Service

Information provided by various external sources

Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

376 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(376)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor experience: I had a garden job to cut back overgrown veg

I had a garden job to cut back overgrown vegetation over a wall, adjacent to an alleyyway. They phoned just before starting, saying some branches were too big to be chopped and implied that they would not be able to bag these branches, but in fact, they meant they would bag none of it. If I had know this, I would never have agreed to the job. So I had to bag it myself. I won't use them again. Get clear written confirmation of what they will and won't do.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service!

Exceptional service!! The team came out and spent a few hours on the job. It included cutting the front grass and weeding the flower bed, removing weeds from the drive and then went above and beyond in the back. They not only took out weeds and cleaned away tree debris, they organised the kids bikes, goal, and moved some extra decking to the side. It was the tidiest I've ever seen it, and they removed all the garden waste too. Highly highly recommend. Shout out to Alex who makes booking very easy, he's very quick to reply. Very happy customer!

27 April 2026
Unprompted review
Rated 4 out of 5 stars

The two gardeners that came from Handy…

The two gardeners that came from Handy Gardeners were very good. I am very pleased with the work they did and the garden front and back looks great, especially the 2 hedges at the front. I have used them for a few years now. So happy my garden looks good. They turn up on time. Thank you

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

I recently had the pleasure of hiring a gardener, and the experience exceeded my expectations. From the very beginning, they were professional, punctual, and clearly passionate about their work.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent gardening work

Excellent gardening work. The garden is now clean, well-structured, and thriving. The attention to detail really shows, and it’s made a noticeable difference to the overall appearance.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Reliable, Tidy, and Great Value Gardening Service

I recently used handygardeners.com for a full garden tidy-up, and overall I was very impressed with the service.

My garden had become quite overgrown and needed a proper clearing and tidy. This included reshaping bushes, clearing out flower beds, and dealing with a fair amount of weeds. From the start, the process was straightforward—the quote I received was clear, transparent, and even included some minor rubbish removal, which was helpful.

Booking was smooth and flexible around my availability, which made things easy to arrange. On the day, the team actually arrived a bit earlier than scheduled, but that worked perfectly fine for me.

They quickly understood what needed to be done and got to work right away. I particularly appreciated how careful they were with pruning, as my garden was extremely overgrown. They took the time to properly separate what should be kept from what needed removing, rather than just cutting everything back indiscriminately.

Once the work was finished, they did a great job packing up the garden waste neatly and left everything clean and tidy.

Overall, I found the service to be great value for money, and I wouldn’t hesitate to use them again in the future.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great garden service

My experience of Handy Gardeners was very good. They arrived slightly early and they were able to complete the work within two hours. I’m very pleased with the job the garden was overgrown. They just got on with it cleared everything. They were able to use my own garden waste bins. It’s really nice now for the next few weeks. I will definitely be using them again.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Handy Gardeners were great

Handy Gardeners were great! Mia was very organised and understood my brief for my front garden, and sent gardeners Antonio and Strombov who worked really hard at changing my front garden from a pit of weeds to a clean space by removing weeds and surplus soil, a membrane on top with stones. Their jetwashing skills were great as well. Many thanks! I'll definitely be using you again.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

Having previously used Handy Gardeners at our last house, I didn’t hesitate to use them again. The two gentlemen who came to do the maintenance job were super efficient, listened to what I’d like doing and got the job done!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

I have had the Handy Gardeners to my home 3 times now and will continue to use them.
They are puntual, polite, follow instructions and work really hard in the time allotted to leave the garden and patio surrounding the house immaculate. I would highly recommend their service,

3 April 2026
Unprompted review

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