After 2 years: still no refund. Refund was granted due to damaged beds. Beds were sent back, but no refund has reached my account. Still waiting and hoping to give this company better review but as fo... See more
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Delivered wrong bed, 100x200cm instead of 90x200cm, so mattress and bed bottom don't fit and the bed is unusable. Customer service is not available; the phone numbers are out of order, they don't resp... See more
A good stable natural simple bed :) of a good quality and at affordable price, very quick delivery, support and quick and helpful response of the customer service after the order has been received. Th... See more
I had Problems ordering with the internal shop system. Hansales did everything that was needed to place the order with email. It was managed within one day. The delivery was very fast and the price... See more
Company details
Written by the company
Wir produzieren und verkaufen folgende Produkte aus Birkenholz: Betten aus Naturholz, Rollrost (Lattenrost) aus Vollholz, Schneidebretter, Brennholz (aus Produktionsabfällen).
Contact info
Fabrikstr. 5, 73061, Ebersbach/Fils, Germany
- +4971613554101
- info@hansales.eu
- hansales.eu
Hasn’t replied to negative reviews
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Very good customer service
I had Problems ordering with the internal shop system. Hansales did everything that was needed to place the order with email. It was managed within one day. The delivery was very fast and the price was excellent. I had no Amazon-packaging.
Very good customer service.
Immediate delivery
Immediate delivery. Everything was careful packed. The natural wood feels extremely comfortable. I can recommend in all respects.
Fast delivery.
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