HANXReviews 

933
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

Nice marketing- but the advertised sustainability of those condoms should not come at the detriment of their first and foremost function: safety. They are very tight and keep breaking. Sorry, with t... See more

Rated 5 out of 5 stars

The team are so passionate about the products and focused on personal pleasure. The products are so lux and such a joy to use on my own and with my partner. The lube, condoms and Cindy allow for fun l... See more

Rated 1 out of 5 stars

HANX Libido lift. Only tried one sachet, mixed with Lemonade taste okay, but very grainy. Had absolutely no effect whatsoever 😕 Woke up the next morning with an horrendous headache and feeli... See more

Company replied

Rated 5 out of 5 stars

Unbelievable! What an incredible difference these little satchets make. 30 years of anti depressants made me feel chemically castrated then these little beauties came into my life. My partner was... See more

Company replied

Company details

  1. Toiletries Shop
  2. Health and beauty shop
  3. Online Pharmacy
  4. Vitamin & Supplements Shop
  5. Weight-Loss Service

Written by the company

We think it’s time to properly join the dots of our major health milestones - hormones, stretch marks, hot flashes and all. Wherever you're at, we’re here to help you have a happy, healthy life.


Contact info

3.2

Average

TrustScore 3 out of 5

933 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 2 weeks

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3.2

All reviews

(933)

20 reviews in the last 12 months

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Rated 4 out of 5 stars

Feeling lifted

Item arrived within couple days in a nice inconspicuous package, which I really appreciated. Was kept informed of the progress of my order.
I bought the libido lift sachets and they seem to work ok, feels easier to get into a positive fun mindset, so it's good. Possibly a little pricey to be using all the time, so you will need to space out your usage.

5 November 2023
HANX logo

Reply from HANX

Hi Mandy,

Thank you for your feedback!

It truly means so much to us, and we're glad HANX is working for you!

Thank you for being part of the HANX gang!

Team HANX 💓

Rated 4 out of 5 stars

I have not found the product of any use…

I have not found the product of any use or benefit it caused my stomach to bloat for 3 days it did not improve libio

3 November 2023
HANX logo

Reply from HANX

Hi Julia,

Thanks for getting in touch and for giving our new Libido Lift a go, I'm sorry to hear that you haven't been satisfied with your experience so far.

We're really committed to helping you get the most out of this product and get the results you're looking for. Please email us at hello@hanx.co.uk and one of our customer delight team will be dedicated to support with your recent purchase.

All our best,
Team Hanx

Rated 5 out of 5 stars

Brilliant product will be ordering…

Brilliant product will be ordering again.

1 November 2023
HANX logo

Reply from HANX

Hi Susan,

Thank you for your feedback!

It truly means so much to us, and we're glad HANX is working for you!

Thank you for being part of the HANX gang!

Team HANX 💓

Rated 2 out of 5 stars

Disappointed

I ordered the libido powder and it didn't make any difference. It says take 2 hrs before hand which i did, right amount of water etc. I done everything right but nothing not even a tingle!!

29 October 2023
HANX logo

Reply from HANX

Hi Claire,

Thanks for getting in touch and for giving our new Libido Lift a go, I'm sorry to hear that you haven't been satisfied with your experience so far.

We're really committed to helping you get the most out of this product and get the results you're looking for. Please email us at hello@hanx.co.uk and one of our customer delight team will be dedicated to support with your recent purchase.

All our best,
Team Hanx

Rated 5 out of 5 stars
HANX logo

Reply from HANX


Hey Eleanor,

Thank you SO much for your wonderful feedback! We are so glad HANX products are working for you.

Thanks for being part of the HANX Gang!

All our best,
Team Hanx

Rated 1 out of 5 stars

Was really excited to experience the…

Was really excited to experience the reported effects and benefits of this, so much I spent £47 on 2 boxes(duped by the online offer)! Alas, like most other vitamins and supplements I find it doesn’t work as advertised. And also miffed to see I could’ve gone to Sainsbury’s to try 1 box at £20

27 October 2023
HANX logo

Reply from HANX

Hi Annie,

Thanks for getting in touch and for giving our new Libido Lift a go, I'm sorry to hear that you haven't been satisfied with your experience so far.

We're really committed to helping you get the most out of this product and get the results you're looking for. Please email us at hello@hanx.co.uk and one of our customer delight team will be dedicated to support with your recent purchase.

All our best,
Team Hanx

Rated 5 out of 5 stars

One happy vegan!

Found myself needing new condoms so I decided to try Hanx after seeing them around online and recommended on social media. Am not disappointed!

13 July 2023
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Reply from HANX

Hey Sarah,


Thank you SO much for your wonderful feedback! We are so glad HANX products are working for you.

Thanks for being part of the HANX Gang!

All our best,
Team Hanx

Rated 5 out of 5 stars

one happy customer

Condoms are great for the sensitive girlies, great fit for my partner, the lube doesn't give us any irritation, all over a good products!

17 July 2023
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Reply from HANX

Hey Lauren,

Thank you SO much for your lovely feedback! We are so glad HANX products are working for you.

Thanks for being part of the HANX Gang!

All our best,
Team Hanx

Rated 5 out of 5 stars

Highly recommended

Highly recommended! We bought lubricants and condoms. Eco-friendly, beautiful and easy to use product and packaging. Superb customer service. Fast delivery. We will be buying more soon.

14 July 2023
HANX logo

Reply from HANX

Hey Joanna,

Thank you SO much for your wonderful feedback! We are so glad HANX products are working for you.

Thanks for being part of the HANX Gang!

All our best,
Team Hanx

Rated 1 out of 5 stars

Would not recommend

Would not recommend. Can’t be used as only contraception, two broke on our first time using this brand meaning I had to get emergency contraception and part of one condom got stuck! The size we used was correct and we used them in the same way we would any other brand and we have never had an issue with another brand.

2 October 2023
Unprompted review
HANX logo

Reply from HANX

Hi Roo,

Thanks for your feedback.

So sorry to hear about your recent experience with HANX. As a medical device our condoms are CE certified and undergo rigorous testing to achieve this certification. Whilst it is rare, from time to time condoms can split under different circumstances. We take these matters very seriously and will investigate in detail.

We couldn't identify your order. Please could you email hello@hanx.co.uk with your order number and quote “TP” in the subject line so we can identify you and one of the team will get back to you as soon as possible.

Thanks,

Team Hanx

Rated 4 out of 5 stars

Great condoms but a little bit narrow

Great condoms but a little bit narrow. 53mm standard girth but standard for durex is 56mm. Would advise getting large if you usually fit other standard size condoms.

11 July 2023
HANX logo

Reply from HANX

Hi Kate,

Thanks for your feedback, and sorry to hear our standard condoms were not quite right for you. We share our latest product information, including sizing on the website- sorry if you missed this.

Our team are on standby to support you with any other queries related to your recent order. Please email hello@hanx.co.uk if you need anything else.

Thanks,
Team Hanx

Rated 5 out of 5 stars

Best condoms I've ever used

Best condoms I've ever used and only use these now

9 July 2023
HANX logo

Reply from HANX

We really appreciate your lovely feedback - it truly means so much to us, and we're so glad HANX is working for you! Thank you for being part of the HANX gang!

Team HANX 💓

Rated 3 out of 5 stars

Not suitable for sole contraception

I have been using hanx condoms as my only form of contraception for over a year as I didn’t get on with hormonal methods. I found the condoms good quality, no irritation or accidents until recently. Twice in the past few months they have split and I’ve had to take an emergency contraceptive. I’ve now had a coil fitted to avoid this happening again. It could just be a couple of unfortunate incidents but I’d urge others not to use condoms as a sole contraceptive.

1 October 2023
Unprompted review
HANX logo

Reply from HANX

Hi AC,

Thanks for your feedback.

So sorry to hear about your recent experience with HANX. As a medical device our condoms are CE certified and undergo rigorous testing to achieve this certification. Whilst it is rare, from time to time condoms can split under different circumstances. We take these matters very seriously and will investigate in detail.

Please could you email hello@hanx.co.uk with your order number and quote “TP” in the subject line so we can identify you and one of the team will get back to you as soon as possible.

Thanks,

Team Hanx

Rated 5 out of 5 stars

Pregnancy Supplements

Taking these supplements even though I am over 1 year post-partum as I’m breastfeeding as need some extra nutritional support for myself as well as ensuring my toddler is getting enough nutrition from my breastmilk. Body feeling less fatigued after being on these a few weeks. Love that Hanx are supporting women at all life stages!

5 October 2023
Unprompted review
HANX logo

Reply from HANX

We really appreciate your lovely feedback - it truly means so much to us, and we're so glad you're enjoying them! Thank you for being part of the HANX gang!

Team HANX 💓

Rated 5 out of 5 stars

Superb Supplements!

Using this supplement post-pregnancy whilst breastfeeding and they are superb! Ticking all the boxes for me. Thanks Hanx!

5 October 2023
Unprompted review
HANX logo

Reply from HANX

We really appreciate your lovely feedback - it truly means so much to us, and we're so glad you're enjoying them! Thank you for being part of the HANX gang!

Team HANX 💓

Rated 5 out of 5 stars

I love the supplements

I’ve been using the supplements from Hanx and absolutely love them. Instead of taking multiple different pills, it’s all contained in one capsule and covers everything I need right now. Love the packaging as well. Highly recommend.

5 October 2023
Unprompted review
HANX logo

Reply from HANX

We really appreciate your lovely feedback - it truly means so much to us, and we're so glad you're enjoying them! Thank you for being part of the HANX gang!

Team HANX 💓

Rated 1 out of 5 stars

Sadly no libido lift!

The service wasn’t an issue although the product was on pre order. But unfortunately the libido lift really doesn’t work.

25 June 2023
HANX logo

Reply from HANX

Hi Sam,

We’re sorry to hear Libido Lift wasn’t for you.

As we use all-natural ingredients, we do realise that with a natural product such as this one each individual can have a different experience.

We'd love to follow up on this with you, so please could you drop Olivia a line at hello@hanxofficial.com?

Thank you!

Rated 5 out of 5 stars

The Cindy is lifechanging

The Cindy is lifechanging. I'm telling everyone of my girlfriends to get it. I'm hypersensitive but it has so many different speeds/settings so finally a vibe that I can use!

22 September 2023
Unprompted review
HANX logo

Reply from HANX

Thank you for your wonderful feedback- we are so pleased HANX products are working for you!

All our best,
Team Hanx

Rated 5 out of 5 stars

I am very satisfied with the lube I…

I am very satisfied with the lube I bought. I have health issues and this is amazing, no irritation or effects.

12 June 2023
HANX logo

Reply from HANX

Hi Nicola,

Thanks so much for your wonderful feedback- we are so pleased HANX products are working for you!

All our best,
Team Hanx

Rated 2 out of 5 stars

Thick material

It’s nice they don’t smell, but they are NOT the thinnest in the market. They’re actually pretty thick and stiff. I won’t be finishing the box

20 August 2023
Unprompted review
HANX logo

Reply from HANX

Hi Alohamello,

Sorry to hear our condoms were not for you.

Our condoms are 0.055mm to 0.065mm thick. We'd love to follow up with you, please drop us a line at hello@hanx.co.uk and our team will look into this for you.

Thanks,
Team Hanx

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