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Company details

  1. Property Developer

Written by the company

Founded in 2020, Hapi Homes produces modern tiny homes and modular housing solutions, offering high-quality, creative, affordable, and sustainable housing options. From custom-built tiny homes built and delivered in just 4-6 weeks to sophisticated modular housing solutions for commercial and residential projects. Hapi Homes offers a wide range of options to suit any style and budget. Our experienced professionals are dedicated to providing exceptional customer service and support throughout the entire process, from design to delivery and installation. Each home is built using the latest technology and materials, ensuring energy efficiency and long-term durability. For more information about our innovative products and services, please visit hapihomes.com.


Contact info

3.6

Average

TrustScore 3.5 out of 5

3 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The Hapi Homes team is great

The Hapi Homes team is great. They went above and beyond to answer our questions and provide additional details on their homes. They addressed all of our concerns and we were impressed with the level of quality of their homes. They took the time to meet with us on more than one ocassion and we look forward to doing business with them soon.

7 August 2023
Unprompted review
Rated 5 out of 5 stars

I love it

Great communication and great product. Getting my modular home was quick and easy. Highly recommend.

4 August 2023
Unprompted review
Rated 1 out of 5 stars

We dealt with this company and they are…

We dealt with this company and they are unorganised, and poor at responding. I wouldn’t trust these with a home that’s for sure.

7 September 2023
Unprompted review
Hapi Homes logo

Reply from Hapi Homes

Dear Stephen,

We take customer service very seriously and always respond to queries within 24 hours but in most cases, it is actually sooner. We can confirm we meet this target, and we regularly have our contact center and sales team mystery shopped to ensure we exceed our customer expectations.

I would appreciate it if you would get in touch with us directly. On checking our records, we have no call logs or emails from a "Stephen". We would appreciate an opportunity to speak to you directly to resolve any issues you claim to have. You can reach me directly at Kelly@hapihomes.com

Thank you!

Best Wishes,
Kelly
Client Success Team

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