While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I see that my order is blocked. It is in the second city from my address and they says my address is wrong. I checked and I add correct address. Now is see too that the delivery company is trying to g... See more

Company replied

Rated 5 out of 5 stars

Ik had de mountain river starter kid gekocht en vond het een super goede cbd vape. Vroeger andere vape toestellen gehad maar altijd na een tijd problemen met lekkage of bij het vapen een beetje vape v... See more

Company replied

Rated 5 out of 5 stars

"Highly recommended! Communication with the seller was excellent, and ordering was straightforward. The items arrived relatively quickly (could be even faster). When I received the package, it was... See more

Company replied

Rated 5 out of 5 stars

Wicked pen, charge lasts forever and takes very little time to recharge. I'm impressed with the quality - though what I really need now is a smell proof bag to keep it in because the cartridge c... See more

Company details

  1. Medical supply store

Information provided by various external sources

Don't worry, be Happease.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommendation and delivery

I messaged for some info on instagram and got the answer the next day. The guy recommended me the product and the delivery itself was fast.

16 January 2023
Happease logo

Reply from Happease

Thank you for taking the time to leave us a review Andrea. We're delighted to hear that you had a great experience with us!

Rated 5 out of 5 stars

Great experience and products

The first order I received three oils with 20% CBD although I ordered and payed for 30%, made a complaint and they have sent another batch that is far more worth than the difference in the first order. Thank you!

The products are amazing, using the Sleep product mostly and it works like a charm. Every other I tried is exactly as described. Recommendation to everyone.

22 January 2023
Happease logo

Reply from Happease

Thank you for your feedback Bruno! We apologize for the initial error but we're glad we could resolve it to your satisfaction. We're thrilled to hear that you find our products amazing. Your recommendation means a lot to us. If you need anything else, we're here to help!

Rated 5 out of 5 stars

Their products help me through the day

Happease products always make my day. I am super satisfied with their oils and happease vape kit. I strongly RECOMMEND. 💕

11 January 2023
Unprompted review
Happease logo

Reply from Happease

You're the best Martin! Thank you for your super kind review. We're so lucky to have such fantastic customers like you.

Rated 5 out of 5 stars

Excellent service. All the lab documents included

Excellent service! I received an order for Mountain River, Sleep 40%. A certificate of analysis, safety data sheet, and a detailed guide about the formula were included. Everything was on time. The product was packed in a vacuum. I am very satisified.

15 January 2023
Unprompted review
Happease logo

Reply from Happease

Thank you for taking the time to leave us a review. We're delighted to hear that you had a great experience with us!

Rated 5 out of 5 stars

Good experience

Honestly a super great experience all the way, they are a legit brand with quality products, who are tested and who provide certifications that attest those tests. Delivery to NL was a breeze and UPS actually delivered it a day earlier than expected so pleasantly surprised throughout ordering, will order again and would recommend.

4 January 2023
Happease logo

Reply from Happease

Thank you for your glowing review! We're delighted to have exceeded your expectations. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Excellent

Fast delivery. I received the products the next day. Highest quality products. Certified quality.

26 December 2022
Happease logo

Reply from Happease

Thanks a million for your awesome review Giorgio! We're thrilled to have made you happy and can't wait to serve you again soon.

Rated 5 out of 5 stars

Top 1 CBD brand that I tried

Top 1 CBD brand that I reached. The smell is very strong and fresh. The quality top, delivery top and top customer service. Will recommend anyone who is looking for top quality concentrate.

1 January 2023
Happease logo

Reply from Happease

Thank you so much for your wonderful review Grigori! We're thrilled that you enjoyed our products and we appreciate your support.

Rated 5 out of 5 stars

Excellent product

Excellent product
Their product itself is excellent, I bought one in a local store and I liked it.

I then ordered the same product online directly from happease and, unfortunately, due to customs it wasn't delivered

Happease, on their side, did a lot to help me with customs clearance and, moreover, when it could not be done, they offered me a full refund

27 November 2022
Unprompted review
Happease logo

Reply from Happease

We truly appreciate your positive feedback! It means a lot to us and motivates us to strive for even better customer experiences.

Rated 5 out of 5 stars

Overcharged and unreachable support

After some initial difficulty to reach support due to problems with the payment processor everything worked out fine. The solved it like a champ.

Would recommend.

23 November 2022
Unprompted review
Happease logo

Reply from Happease

Thank you for your much appreciated feedback!

Rated 5 out of 5 stars

Excellent products

Excellent products, fast shipping, highest quality experience. No hesitations - I definitely recommend happease products!

10 November 2022
Happease logo

Reply from Happease

We're delighted to hear that you loved our products! Thank you for taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Very happy with the product

I am very happy with the product, delivery time and quality. The vaper pen is top notch, and I'm actually searching for charges with no CBD, either with or without nicotine... Is that a thing? I'd really like this to be my main vaping pen all over and not just for cbd. Thanks!

1 October 2022
Unprompted review
Rated 5 out of 5 stars

Satisfying experience

When the delivery came a part of it got stolen but they immediately sent me the stolen thing again, with an extra! I am very satisfied by how they handled my order and will definitely order again.

3 October 2022
Happease logo

Reply from Happease

We truly appreciate your positive feedback Yana! It means a lot to us and motivates us to strive for even better customer experiences.

Rated 5 out of 5 stars

Very good quality

Very good quality, I really loved it. The mountain tiver flavor approprietly trastes like wet pine tree... Awesome job

10 September 2022
Happease logo

Reply from Happease

Thanks for the review.

Rated 5 out of 5 stars

Happy client!

The entire process went super smoothly. Happease’s ordering system (payment, tracking down order, delivery of the order, and physical status of order) works perfectly!

9 September 2022
Happease logo

Reply from Happease

Thanks very much for your review.

Rated 5 out of 5 stars

Perfect!

Shipped fast, great product.

4 September 2022
Happease logo

Reply from Happease

Thank you very much for your review. Do not forget to use your promocode of 20% on our website

Rated 5 out of 5 stars

I received the wrong order and made a…

I received the wrong order and made a request on the website. The day after i received feedback. Provided the pictures and a day later i received my order + i had to keep the wrong shipment… what a service wow!! Special thanks to Silvia

1 September 2022
Happease logo

Reply from Happease

Thank you very much for your review. We are happy we solve your issue in some reasonable timing.

Rated 5 out of 5 stars

Top CBD

Ik had de mountain river starter kid gekocht en vond het een super goede cbd vape. Vroeger andere vape toestellen gehad maar altijd na een tijd problemen met lekkage of bij het vapen een beetje vape vloeistof op de lippen wat giftig en ook niet leuk is. Nu met Happease geen probleem meer mooie voorgevulde coils met potente cbd. Ik ben nu Strawberry fields aan het proberen en echt aangenaam verrast, super producten om de harde kantjes wat van het leven te halen, werkt bij mij bijvoorbeeld goed om zenuwpijn wegens zenuwschade te onderdrukken en een mellow gevoel te geven. Prijs is hoog maar vergeleken met andere cbd dubbel en dik waard. Ook de levering was top na 2 dagen al in de brievenbus. Thanks Happease for making my life a bit easier .

31 August 2022
Unprompted review
Happease logo

Reply from Happease

Very much appreciated for your review.

Rated 5 out of 5 stars

Very happy

Very quick delivery, beautiful packaging, and great product!

24 August 2022
Happease logo

Reply from Happease

Thanks for supporting us and supporting cannabis legalisation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look