Beautifully lake and area surrounding it. Nice appartement (T8). Huge plus that we could borrow bicycles for free. We took a nice ride to Piano lake 10 min from the residence. Also very friendly staff... See more
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Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
6900, Lugano, Switzerland
Replied to 100% of negative reviews
Typically replies within 1 week
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HR were extremely helpful, responsive and flexible. The apartment was very good and central and I feel confident the few small bits of feedback we've given about Apartment Beau Soleil, which were minor anyway, will be acted on. I'd certainly recommend them to deal with as a company. Thank you.

Reply from Happy.Rentals
Enquired about a large four bedroom villa in Spain for 5 people, two week stay. The villa had a pool.
Was told that only one normal size towel was available per person for the whole two weeks. If I wanted them to be changed I would have to pay.
So if you got out of the pool, you would have to walk dripping wet into the villa before you shower and wash your hair (with your one towel).
Avoid this company. Seem to use anything they can to get more money from you. No customer service.

Reply from Happy.Rentals
Great information to access accommodation.
Accurate description.
Great flat for 3-4 people

Reply from Happy.Rentals
The apartment had all that we needed and is very close to the Clotes lift.
The booking procedure is straight forward followed by useful information regarding the property and key collection.
The only thing that I would change is to change the given route from Oulx to the property to avoid driving through the center of town(limited access zone)as it is not necessary or quicker.
Besides that we had a great time

Reply from Happy.Rentals
Happy rentals chamonix is extremely variable one apartment was lovely the other was dirty, mouldy and completely disparate from pictures provided. The ground team were useless and they refunded 100 euros when we refused to stay in the property and moved elsewhere due to concerns re safe habitation. They offered no help and no solutions. Awful company.

Reply from Happy.Rentals
Happy Rentals Chamonix France was a Very unaccommodating Property Management company. We were traveling 14 hours to get to France and our flight landed early. There was no way we could convince Happy Rentals to allow us to checkin early. Also had to go to a place a mile away to pickup the key which cost us an extra $40 US since we hired a driver. :(

Reply from Happy.Rentals
The apartment was just right for our family of two adults and two kids. It was warm and cozy and it was really nice to go back at it after a snowy cold skiing day. The instructions were very clear. We found the place and the key very easy and we checked in withing 10 minutes from our arrival. The ideal stop for the transfer from Torino airport is on the parking lot in front of the church. The experience would has been even better if there was small dishwasher.

Reply from Happy.Rentals
The flat was amazing, clean and good view of the panorama. Advise is to put more towels if the stay is long and let the quest know that is no much toilet paper, dish liquid and tablets for the dishwasher so quests can buy before.
The experience was perfect for us.

Reply from Happy.Rentals
Great little apartment. Housed a family of 5 for the week no problem. Lots of storage. Heating was great. Easily walkable to town centre. Just be careful the hot water is limited, and the power can trip if multiple appliances are on.

Reply from Happy.Rentals
Great communication over email and WhatsApp. Lovely accommodation with most of the basic necessities. Had a great holiday!

Reply from Happy.Rentals
Stay away: they lie and lie and lie, even in their reply here at Trustpilot, they lie. So do not trust them: we rented an apartment with aircondition, but they deliberately turned the power off for cost saving reasons, so we had the choice of either unpleasant 27 degrees in the bedroom at night or mosquitoes if we opened the windows. – both very unpleasant. Happy Rentals is located in Switzerland and decide if the temperature is for need of aircondition in Italy. We notified both Happy Rentals and the reception on the spot, the very first day to turn on power for the aircondition, but nothing happened, so finally we left. – Stay away !

Reply from Happy.Rentals
Very good apartment, conveniently located close to the main ski slopes, with excellent amenities. We had a great stay. Bonus: it’s equipped with a sauna.”

Reply from Happy.Rentals

Reply from Happy.Rentals
The team at Happy Rentals were so responsive and helpful when I had to contact them with an issue on the day of check-out (25th January). They really helped and my overall experience staying in Chamonix was helped by their approach. Excellent and really impressive group working hard for their customers. Thank you all and have a great 2026.

Reply from Happy.Rentals
Ref 680035 Chalet Whitmore Argentiere 26/12/2025 - 02/01/2026
We stayed at Chalet Whitmore (advertised for 6–7 people) over the New Year period. The chalet itself was well located and well presented internally.
However, there was a separate flat below the chalet (accommodating a further 2 or 4 guests), and both properties shared a single hot water tank (immersion heater). This meant that between 7 and potentially 11 guests were reliant on one system.
As a result, there was consistently insufficient hot water. Even with only five of us in the chalet, it was not possible for everyone to have a shower in the evening after skiing. It was clear that the hot water capacity was inadequate to service both the chalet and the flat simultaneously.

Reply from Happy.Rentals
We stayed in a lovely chalet in Bardonecchia. Great apartment for two people and wonderful views. Near the station and centre and not far from ski lift with the free bus.
Lovely apartment, great communication from owners and looked as described.

Reply from Happy.Rentals
We booked a 3 night stay in Croatia. Booking was confirmed and a large deposit taken. Out of the blue I received an email that the owners wanted to stay in the home when we had booked and informed us we would have to shift our stay by 2 nights. Our flights were already booked and this was not possible. As such, Happy Rentals left us with no accommodation for 3 nights of our 10 day trip. We are very fortunate that we have time to find an alternative. However, I would not trust them to honour their bookings in the future and would not use them again. I am shocked to see these sort of practices at an agent that is part of the Marriott group. Very poor. To add insult to injury - we had to arrange the cancellation and refund ourselves. Beware!

Reply from Happy.Rentals
The apartment is small but very comfortable and with many details that easy the life together. Moreover is very close to Le Grand Montets telecabine. Highly recommended. Beware No internet, I used hotspot from my phone and it was good enough.

Reply from Happy.Rentals
It's a very cosy litlle chalet with superb views. Perfect, in my opinion for 2 people. Very nice rainshower with heavenly warm water. There's a very strong wifi connection.
The only problem here are the pots and pans. Only 2 are safe enough to be used. The others are too damaged to safely cook in and should be replaced.
Overal I had a very enjoyable 2 weeks over the holidays.

Reply from Happy.Rentals
Thank you so much for a truly wonderful stay! Our family absolutely loved our time at your chalet in Ukanc. The property is beautifully appointed and thoughtfully designed; we really appreciated the mix of cozy alpine charm (the wood paneling is beautiful) with modern comforts. Having three bathrooms was a huge plus for our group!
The location is simply incredible. Being nestled right in the National Park, just minutes from the lake and the trails, allowed us to completely reset and disconnect from the hustle and bustle. We couldn't have asked for a better base to explore Lake Bohinj and the mountains. We hope to return someday!

Reply from Happy.Rentals
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