Happy.Rentals Reviews 

709
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers had a great experience with this company. People frequently mention the fantastic locations, which make it wonderfully easy to explore nearby nature trails, local shops, and popular city attractions. Guests also deeply appreciate the comfortable, well-equipped spaces and the friendly staff members who consistently ensure a welcoming and pleasant stay for everyone. However, some customers also noted occasional issues concerning minor property amenities, such as lacking kitchen utensils, uncomfortable beds, or limited hot water availability. A few visitors additionally mentioned that certain apartments felt a bit cold during colder nights or presented minor maintenance challenges during their holiday.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting the great proximity to the beach, shops, and... See more

Facilities

Consumers find facilities to be ambiguous, with highly mixed experiences reported. Many reviewers praised the... See more

Quality

Customers consistently note ambiguous experiences with quality, highlighting that some properties are clean,... See more

Staff

Reviewers highlight positive aspects of staff, noting that hosts and local teams are generally very nice,... See more

Product

Customers had ambiguous experiences with product, noting both modern, well-equipped spaces and significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We have stayed in this apartment block before so we had a good idea about the facilities. It is ideally situated next to the station and cable car with fabulous views. It is quite comfortable althoug... See more

Rated 5 out of 5 stars

Leonardo and Happy rental team were very helpful and answered promptly all our queries. The house itself is very beautiful it keeps the Tuscan tradition but with a touch of modern revival. The plus... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for a truly wonderful stay! Our family absolutely loved our time at your chalet in Ukanc. The property is beautifully appointed and thoughtfully designed; we really appreciated the... See more

Company replied

Rated 5 out of 5 stars

The holiday flat is well equipped and modern throughout, perfectly suited for a group of four. Good amenities for self-catering. It is perfectly located within the old centre of Riva, lying rather qui... See more

Company replied


Company details

  1. Vacation rental
  2. Holiday Home
  3. Property management company

Written by the company

Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!


Contact info

4.2

Great

TrustScore 4 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(709)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We stayed from July 29th to August 9th

We stayed from July 29th to August 9th. Amazing!!! Very convenient location. Close to the beach. Very cozy apartments. Very clean. Everything a family with children needs is there. There are all the necessary dishes, cutlery, a refrigerator, and air conditioning. We will definitely come again. If you prefer to go to bed early, then take an apartment with a mountain view, a villa, or individual houses.

9 August 2026
Unprompted review
Rated 1 out of 5 stars

The Villa Magistrale has been canceled…

The Villa Magistrale has been canceled 2 Weeks without a reason before Departure. It was so stressful to find in a high season for a family a replacement. That is absolutely not acceptable...don`t book the Villa Magistrale in Porto Rotondo. It's not save und a Scam!!!

13 July 2026
Unprompted review
Rated 4 out of 5 stars

Ideally situated apartment …

We have stayed in this apartment block before so we had a good idea about the facilities. It is ideally situated next to the station and cable car with fabulous views. It is quite comfortable although the sofa is not to be honest. It would really benefit from having an oven instead of a dishwasher as the area is extremely expensive to eat out in. We were delighted that the pool was open this year, a great bonus. The only downside was the lift was out of action for 4.5 days which was very difficult as I’d hurt my Achilles and had to go up and down 6 floors anytime we wanted to go out. I did contact happy rentals and eventually it was fixed. We really appreciated the bottle of rose to welcome us to the apartment.

26 July 2026
Unprompted review
Rated 4 out of 5 stars

A spacious

A spacious, modern, new flat.Unfortunately, the lift wasn’t working. It would be good to at least fit a handrail next to the stairs. We couldn’t get into the underground car park, but luckily there were enough parking spaces on the street. It would be good to have a few towel hooks in the bathroom.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

A true gem above Lugano

A true gem above Lugano!
The location in the historic village of Brè is unique, and the art exhibitions throughout the village make it a great open-air museum. The view of Lake Lugano is beautiful, and nature is right on your doorstep. The apartment leaves nothing to be desired: great amenities and very comfortable beds. A car is an advantage, but you are also well-connected on foot and by public transport. We will definitely come back!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

The place is clean and neat ,greenery…

The place is clean and neat ,greenery is well taken care of, villas in good condition, beach is amazing including the taverna. Staff is nice. The only downside is the Internet, installing the WiFi routers on top of villas is a bad idea, inside the villa no Internet you have to sit on the terrace to do your job. In a remote area like that and with weak mobile signal I think it is a problem to be reviewed. Apart that, very nice and relaxing holidays. Will be back!

28 July 2026
Unprompted review
Rated 3 out of 5 stars

The apartment is very clean and safe

The apartment is very clean and safe, and it has two bathrooms, which is good. However, it is a bit far from the city center, and the key collection and check-out process is inconvenient, as the keys are picked up from an office located a short distance from the accommodation.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

The view is fantastic

The view is fantastic. You can see the sea even from the bed and the kitchen area, not just from the terrace. It was a very nice welcome, we got muffins and mineral water. There was everything we could need. The sea was across the road and you could go swimming right away, no need to go to the beach. There is a hot and cold shower at the gate. There is plenty of space on the terrace. The space inside is also nice and spacious, well furnished.

23 July 2026
Unprompted review
Rated 4 out of 5 stars

Nice and quiet location

Nice and quiet location. Short distance to beach, shopping and restaurants. Safe parking in the basement.
Nice spacius balcony and functionel a/c.
Menton is a perfect holiday destination.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

The apartment ist great

The apartment ist great! Very clean, spacious, hat everything you need. The view is very nice, the surrounding is quiet but still very good situated. I'd be happy to stay here again next time.

25 July 2026
Unprompted review
Rated 4 out of 5 stars

Good location for both hiking and…

Good location for both hiking and skiing. Good size room for a family of 4/5. Good food nearby for both breakfast and dinner. Did enjoy every moment of the stay.

18 July 2026
Unprompted review
Happy.Rentals logo

Reply from Happy.Rentals

Dear Remi,
Thank you very much for your lovely review! We are delighted to hear that you enjoyed the location, the spacious accommodation, and the nearby dining options. It is wonderful to know that you had a great stay and enjoyed every moment.
We hope to welcome you and your family again in the future!

Warm regards,
Happy Rentals Team

Rated 5 out of 5 stars

An atmospheric mountain apartment with…

An atmospheric mountain apartment with a beautiful view. A great base for mountain hikes. It was clean, and the host responded quickly to any questions. We received clear and comprehensive instructions before arrival. Highly recommended.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

We stayed in an apartment in Argentière…

We stayed in an apartment in Argentière managed by Happy Rentals. They were very efficient with keeping in touch about our booking. They also provided excellent information about access to the apartment. They are very efficient with answering queries via WhatsApp. Overall a very good experience and I would confidently book with them again 5*****.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Nice facility near to the beach

Nice facility near to the beach. Well organised, information was obained at the right time and both by WhatsApp and Email.

7 July 2026
Unprompted review
Happy.Rentals logo

Reply from Happy.Rentals

Dear Remo,
Thank you for your positive review! We are pleased to hear that you enjoyed the facility, the convenient location close to the beach, and our communication throughout your stay. We always aim to provide guests with clear and timely information, and we are happy that this contributed to a pleasant experience.
We hope to welcome you again in the future!

Kind regards,
Happy.Rentals Team

Rated 5 out of 5 stars

Cute apartment in the historic center


Clear and quick check-in communication. Responsiveness: they replaced the broken fan on a Sunday.
Highly appreciated historic center location, thanks to the cellar space used for bicycle storage.

11 July 2026
Unprompted review
Happy.Rentals logo

Reply from Happy.Rentals

Dear Filippo,
Thank you very much for your positive review! We are delighted to hear that you appreciated the smooth check-in process, our responsiveness, and the assistance provided during your stay.
We hope to welcome you again in the future!

Kind regards,
Happy Rentals Team

Rated 5 out of 5 stars

Clean and well supplied.

11 July 2026
Unprompted review
Happy.Rentals logo

Reply from Happy.Rentals

Thank you for your review Rebecca!
We're pleased to hear you found the apartment clean and well supplied.
We hope to welcome you back again for another enjoyable stay!

Best regards,
Happy Rentals Team

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