Happy Gentleman Reviews 

1,899
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 207 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the remarkable overall value and stunning clothing products. Customers frequently praise the fantastic fabric quality, unique visual styles, and exceptionally fast delivery times that consistently exceed expectations. People also appreciate the remarkably straightforward return process and extremely helpful customer support representatives when size exchanges are necessary. However, some customers also noted that sizing can be quite inconsistent, with garments frequently running smaller or larger than initially expected from the size charts. A few reviewers experienced frustrating shipping delays, subpar packaging issues, or unfortunately received items delivered in completely incorrect sizes.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the exceptional quality, stylish appearance, and... See more

Quality

People report positive experiences with quality, highlighting the durable fabrics, well-made garments, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are divided regarding delivery times... See more

Return policy

Customers consistently note positive experiences with return policy, highlighting a seamless and remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love getting my suits from here always arrive fast and if there's any need to return no questions asked just this week alone I ordered a suit which had to be returned a few time's but no problems at... See more

Company replied

Rated 5 out of 5 stars

My leather sheepskin bomber jacket arrived within a few days of my order date. Surprised me. Quality was good but the size I ordered (L) was too big on me. Their customer service was some of the best... See more

Rated 5 out of 5 stars

The company has been fantastic , I originally ordered a floral large suit, but it just too tight. Ordered a second suit in xl, the quality is amazing and after a simple return process, was refun... See more

Rated 5 out of 5 stars

Purchased 2 suits,slightly too small for my husband. Very quick shipping. Very easy return. Re-purchased one of the suits in a larger size. Got caught up in customs for a few days, not the fault of... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,899)

184 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy Exchange

Received my suit but it was a little snug. Used the website to request an exchange and this was straightforward. From return to new suit only took 3 days. Brilliant service 👏

2 December 2025
Rated 1 out of 5 stars

Not suitable for American men

I'm a 6'2", 220lb American. I bought a suit with my correct measurements. The coat and vest fit well but I can't get the pants on at all. They are so tight they won't pull over my calves. Its like pants made for a stick figure.

29 November 2025
Happy Gentleman logo

Reply from Happy Gentleman

Dear Jason,

Thank you for your review.

We are sorry to hear that your trousers turned out to be too small. Please contact us at hello@happygentleman.com, and we will process a quick and free exchange for your preferred size.

Best Regards,
Happy Gentleman team

Rated 5 out of 5 stars

Good customer service!

I ordered a suit and unfortunately, the wedding that I was going to attend was canceled. I emailed asking about a refund and they refunded it within a day. Very professional people if I need a suit in the future, I will definitely buy from here.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

The suit is absolutely gorgeous and the…

The suit is absolutely gorgeous and the return with exchange was so simple. Even from the US to UK, the company made it affordable and quick! Definitely size up a little, my husband had to go up 2 sizes for the jacket to fit.

26 November 2025
Rated 3 out of 5 stars

The color is wildly different in reality

The color is wildly different from the website. On screen, it registers as a greyish-purple. In reality, the tone is much warmer and darker, being closer to a burnt burgundy. I'm annoyed with the deception, but not entirely mad at the color. It does clash with the cooler tones of my closet, though.

That said, the fit is perfect; i got lucky with that. It does look fetching.

21 November 2025
Happy Gentleman logo

Reply from Happy Gentleman

Dear John,

Thank you for your review.

I’m truly sorry to hear that the color appeared different from what you expected — I understand how frustrating that can be, especially when you’re trying to match it with the rest of your wardrobe. We do our best to present accurate colors, but screen settings and lighting can sometimes affect how they appear online.

I’m glad to hear that the fit worked out perfectly and that you like how it looks on you. If the warmer tone isn’t quite right for your closet, please feel free to contact us at hello@happygnetleman.com — we’d be happy to help with an exchange or find a shade that suits your style better.

Thank you again for your honest review; it helps us improve.

Best Regards,
Happy Gentleman team

Rated 5 out of 5 stars

Great service

I had problems with getting right sizing and had to return suits twice but very prompt responses and refunds. Will reorder shortly.

20 November 2025
Rated 5 out of 5 stars

Excellent customer service

I orignally bought a suit with my usual measurement for trousers only for them to not fit. They were SO FAST at replacing them! I think it took just 3 days to get the right pair back. I will say order a size bigger than you would normally buy for the trousers

12 November 2025
Rated 5 out of 5 stars

Service and Suit Sizing

I ordered a suit using my traditional measurements with the intention of taking it to a tailor for final fitting. The first suit arrived promptly, but to my surprise it ran very small. Customer service immediately sent me a return label, and the replacement suit arrived incredibly fast. I went up four inches in both the pants and jacket, and now all I need tailored are the pant hem and sleeve length. The whole exchange was smooth and efficient, and I appreciate how quickly everything was handled—my fitting is tonight.

19 November 2025
Rated 5 out of 5 stars

Great suit. Great price.

I purchased a suit for a wedding. The quality is great. It was a great price and arrived promptly. There was one issue with my order, but customer service responded quickly and addressed my concern immediately.

8 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look