Happygira Reviews 

Pine foldable baby gate arrived well packed and padded. Gate and parts all made it intact through delivery. Putting the gate together was easy enough with the manual linking to their website with pictures and directions. Happy that the wood is untreated and safe for baby. Quite happy with how easily you can customize the shape of the gate to fit your living space. Aesthetically pleasing, no foul VOC/off-gassing order.

Customer service was easy to reach and responded quickly when I inquired about purchasing replacement parts.

I purchased a wooden playpen. Within the first couple uses, one of the plastic hinges that connects the wooden panels snapped. The company would not send a replacement unless I left a positive review or paid $15. I didn’t like either option so I let it go. A couple months later a second hinge snapped so I paid for three replacement hinges that way I’d have a back-up. The hinges were shipped without any of the corresponding screws to attach them. I reached out again to let them know the screws were missing and once again they offered to send them in exchange for a positive review. The alternative was I could pay an additional $20 for parts I should already have which are necessary for pieces that shouldn’t have broken in the first place.

I recently bought the outdoor swing for my grandchildren and they absolutely love it! They enjoy it so much that they constantly fight over who gets to use it. I may need to consider purchasing a second one to keep the peace in the backyard. Overall, I am extremely pleased with the quality and enjoyment it has brought to my grandkids.

Well made product and grandkids can’t get enough of this great swing!

DO NOT ORDER FROM THEM! I ordered a playpen and it came damaged, wrong parts, dirty, and missing an assembly guide. There was no clear place on the website to find an assembly guide and the YouTube video had no sound. After going back and forth with customer service via email and requesting a return FIVE TIMES they finally agreed to it, as long as I took photos of the damages. They said there is no way the damages were their fault but I truly believe it was a return they resold due to the missing user guide and the fact that the shipping box is in good condition. They said they are going to file a claim against the shipping company and have taken no accountability. The fact that I had to threaten them and still put in work to get a return is insane. They are still in review of my request. I ordered one on Amazon that was nicer, required no assembly and was less money.

Happygira, not only has superior products, they're customer service department goes above and beyond to communicate, and makes sure each transaction is delivered expeditiously, and to the customers liking. I appreciate the products and detail to the costumer experience and satisfaction!

The product initially was delivered in a beaten up box with rips and damage to the actual item. The team at HappyGira basically told me they thought that we created the damage and then told me they would ship me a new product IF I gave them a good review on TrustPilot. Weird, but I did it because I spent good money on this for my son and desperately wanted what I paid for. It has been 10 weeks, the new product has not arrived and the FedEx link they are sharing with me is from the first delivery in March. I think this company is fraudulent. Until I get what I paid for I’m not taking this down.

The playpen is high quality and the customer service is top notch. We accidentally broke a couple of pieces and they worked very quickly to help replace those pieces. I am a very big fan of the product and company!

We recently purchased a HappyGira Instant Setup Portable Playpen in advance of the birth of our first grandchild. We've used it several times to provide a safe place to interact with our grandchild without interference from family pets. It is a great product. It is very easy and quick to set up and take down. It provides ample room for multiple adults to engage in meaningful play with the baby in a safe and secure manner. We are thrilled with our purchase and look forward to many years of use as our family continues to expand!!

Damaged product and the company has no intentions to fix the issue.

Take your business elsewhere. How disappointing!

Also, the company only offered a solution (a new non-damaged product) if I gave them a positive review on trust pilot. I did, because it was positive (the customer service) and then was ghosted. With no new product. Absolutely deplorable. I regret spending money on a product from a company like this

HappyGira has proven to be a very safe and effective solution for my growing son’s needs. You can trust that your loved ones are in great hands with HappyGira products.

Wow! Happy gyra products seem nice. Their customer service stinks!!!! I ordered a twin bassinet and because I used a certain payment method, the shipping address converted to my address, not my son's. So I called immediately and they assured me that the address had been changed on the order. However, the bassinet showed up at home a few weeks later. When I called to inquire about getting it shipped back to them I was told they could not do that. So rather than spending hundreds of $ to ship it across the country. I ordered a second unit thinking I could keep the first for when the visit. However, when they opened up the 2nd box there was a pretty substantial dent in the mattress. They thought it would decompress on its own, but when it didn't I had them inspect further and they found a huge crack and hole in the mattress platform as well as a significant dent in the mattress itself. When I reached out to happygyra on day 7, they said they should try fluffing the mattress or using a hair dryer on it. When I wrote back to reiterate that the mattress platform was also broken, they replied that it was outside the return window and therefore all they could offer me was a $5 compensation. Absolutely ridiculous and the worst customer service I have ever encountered. I have spent close to $700 and my son and his wife still don't have a bassinet that they can use when their children are delivered anytime now. If I could give them a zero I would!!! Don't purchase from this company!!!

Bought happygira hearing from other people how great it is. Had the opportunity to have first hand experience of using double stroller from happygira.

We love the product and their amazing customer service!

I rarely leave reviews, but this experience was so frustrating it deserves a warning.

I ordered a playpen from this company and quickly realized it was far too large for our space. While figuring out next steps, I started digging deeper into reviews outside of their website—and what I found was concerning. Multiple parents reported poor quality issues, and after taking a closer look at the product myself, I completely agree. The materials and construction do not match what’s advertised.

When I reached out to request a refund, it was denied. Not because I missed a deadline or misused the product—but because they simply don’t stand behind what they sell. Even worse, their response was dismissive and borderline mocking, suggesting I should just “consider it a decorative piece” in my home. That’s not customer service—that’s disrespect.

Their return policy is incredibly misleading. It gives the impression that customer satisfaction matters, but in reality, if you’re unhappy with the product, you’re stuck with it.

Also worth noting: the glowing reviews on their website appear highly questionable. Many are repetitive and reuse the same names, which raises serious doubts about their authenticity.

Between the poor product quality, deceptive policies, and unprofessional customer service, I strongly recommend avoiding this company altogether

We love the playpen we got! It’s sturdy and big enough to put our baby in when we need a few extra minutes to ourselves. There is a zipper opening on one side that we unzip if we wanted the baby the have the ability to roam in and out of the playpen!

The bed rails were a month late and when they arrived, they were very poor quality with staining, fabric offgassing, and stitching issues. I've been trying to return the product for two months now and they are stonewalling me.

DO NOT ORDER FROM THIS COMPANY. They are completely dishonest - the products are cheap and flimsy, and ultimately I safe for kids. 3+ months after ordering safety bed rails that showed up damaged and shoddy (for $400), I am still fighting with HappyGira to return them for a full refund and am now having to file complaints with BBB, Oregon DOJ, and my credit card company. They are an absolute scam, I should have done better research.

The Natural Timber Playpen was exactly what my wife and I were looking for. It’s easy to assemble, looks great, and can be customized. Looking forward to many years of use.

Our daughter loves her playpen. She goes in on her own and closes the door, as she recognizes it as her “own space”. The design is really cute and it fits our home decor perfectly